New to this… CGC reholder process 0

[Odinbear]

Just received an improperly packed CGC signature series modern comic and case is cracked and has corner damages. Comic looks unaffected. What am I looking at in costs to reholder this comic, and what is the method and process?  From what I see , reholdering is $20.00 . I’m guessing it’s my responsibility to ship it to CGC, AND do I pay CGC to ship it back to me? How does it all work? I started the order process but it looks like I’m choosing to send a comic for grading and says once I make the choice I can’t change it. I’m basically looking to find out total cost so I can decide whether to keep this book or tell seller I didn’t buy a busted case graded book and the original cost is what it’s going to cost to make it right with a new case. Can you explain or tell me where to read up on this?

[Odinbear]

[Odinbear]

It’s a 9.8. . Cost 52.00. . Is this going to cost 20 plus 2 insured priority shippings ( approx 45.00). Just trying to figure out whether to keep it or not and looking for real information on the further investment this book will take to get back to what I thought I was buying. Seller has yet to respond .

[MattM CS]

Hello @Odinbear,

For the pricing to have this book reholdered please see below. If you are not already a member of CGC, you must become a paid member in order to submit this. Yearly memberships start at $25 and go up from there. Since this happened in shipping from a previous owner, I would suggest having this returned for them to fix instead. Let us know if you have any other questions. 

Pricing:

Reholder Fee: $20 (Under the Declared Value of $1000)

Handling: $5

Shipping back to you: $20

[Odinbear]

So I must be a paid member? 

[Odinbear]

On 3/24/2023 at 8:34 AM, MattM CS said:

Hello @Odinbear,

For the pricing to have this book reholdered please see below. If you are not already a member of CGC, you must become a paid member in order to submit this. Yearly memberships start at $25 and go up from there. Since this happened in shipping from a previous owner, I would suggest having this returned for them to fix instead. Let us know if you have any other questions. 

Pricing:

Reholder Fee: $20 (Under the Declared Value of $1000)

Handling: $5

Shipping back to you: $20

Just to clarify. I have to be a PAID member to do this?  The seller refunded in full, so I will be doing this. Last question… once I complete the order and I assume pay for reholdering, handling and shipping back. How many days do I have to pack and get it shipped? Asking, because I’d make the order today/tomorrow and pack and mail by Wednesday. Doi have a grasp of how this works?

[Odinbear]

On 3/24/2023 at 8:34 AM, MattM CS said:

Hello @Odinbear,

For the pricing to have this book reholdered please see below. If you are not already a member of CGC, you must become a paid member in order to submit this. Yearly memberships start at $25 and go up from there. Since this happened in shipping from a previous owner, I would suggest having this returned for them to fix instead. Let us know if you have any other questions. 

Pricing:

Reholder Fee: $20 (Under the Declared Value of $1000)

Handling: $5

Shipping back to you: $20

Actually, one more question, if you can be so kind as to answer. I see there is a 149.00 membership which has a 150.00 credit. If I join at that level, will the 150. credit be utilized to pay for reholdering, handling and shipping back?

[Odinbear]

One more. PayPal at checkout?

[NickiO CS]

Hello @Odinbear, 

Great questions! 

To submit a book for reholder, you can choose to become a paid member and submit your book to us directly, or you can submit through an authorized dealer: CGC Comics | Locate Dealers.  

Once you complete your submission form, I recommend sending your submission within 14 days. 

If you join at the Premium membership level, your $150.00 grading credit will be automicatically applied toward all fees, including return shipping, and can be used for any service including reholder submissions. Any remaining credit will be available for future submissions until the credit expires on the anniversary date of your membership.

We do not currently accept PayPal. Additionally, the submission form payment is not processed live. Your payment information is saved and will only be processed once we receive your item(s). 

If you have any other questions, let us know. Have a great day!

[Odinbear]

Thank you. I read in this forum that reholdering costs were not covered under the 150 membership. Glad I asked again.

[Odinbear]

I have other comics that can get graded and use up the credit plus more, I’m sure.