Bick0 Posted June 3, 2023 Share Posted June 3, 2023 I'm new to CGC and wanted to submit a few books to be put into new cases. I'm from the UK and saw that I needed to make an appointment with the London Office and could do so via email. However I keep getting the same error, any help would be appreciated. This is a delivery failure notification message indicating that an email you addressed to email address : -- submissions@cgccomics.uk could not be delivered. The problem appears to be : -- Recipient email address is possibly incorrect Additional information follows : -- 5.4.1 Recipient address rejected: Access denied. AS(201806281) [MW2NAM10FT006.eop-nam10.prod.protection.outlook.com 2023-06-02T23:13:11.068Z 08DB62D723750FD3] This condition occurred after 1 attempt(s) to deliver over a period of 0 hour(s). If you sent the email to multiple recipients, you will receive one of these messages for each one which failed delivery, otherwise they have been sent. Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted June 5, 2023 Administrator Share Posted June 5, 2023 Hello @Bick0, That is strange. Thank you for letting us know of the issue! For now, could you please send this email to our US office email at submissions@cgccomics.com? Once we receive this, we will be able to transfer this to the UK email inbox without losing your place in the email line. I am sorry for the inconvenience this has caused. Let us know if you have any other issues. Link to comment Share on other sites More sharing options...
Bick0 Posted June 7, 2023 Author Share Posted June 7, 2023 Thank you for the reply, I have just sent an email to the address you have supplied. Thank you for your help. Link to comment Share on other sites More sharing options...
golfplyr Posted June 7, 2023 Share Posted June 7, 2023 Does CGC London office go to conventions in Europe or do they have facilitators attend? Thanks. Link to comment Share on other sites More sharing options...
Administrator CrystalM CS Posted June 8, 2023 Administrator Share Posted June 8, 2023 Our London office does attend some conventions and these are listed on our Events page. We do have some facilitators that attend as well. Link to comment Share on other sites More sharing options...