Sent a card with a wrong set name to be reholdered and still has the wrong set name. 1 1

[Shockmaster]

I sent a sent in a card to be reholdered because it has the wrong set name. I put a note on the card that it has the wrong set name. It came back with the wrong set name. Is there any way to correct this?

[CrystalM CS]

Can you please provide us with the certification number of the card in question?

[Shockmaster]

On 7/5/2023 at 8:51 AM, CrystalM CS said:

Can you please provide us with the certification number of the card in question?

1027366006

Supposed to be 2005 Topps Gold.

[Warner85]

On 7/5/2023 at 6:10 AM, Shockmaster said:

1027366006

Supposed to be 2005 Topps Gold.

That happened to me also. Sent in 100 cards and 5 were incorrect. Resent the 5 in and one was never fixed but listed as fixed on receipt. All 100 cards were graded and went through QC in 1 day. Definitely rushing the QC process lately… 

[TheRealKyleMcC]

The card you are referencing with that certification number is the Gold parallel of the 2005 Topps Kenny Lofton, numbered /2005.  Gold is not the set.  It is, however, still labeled incorrectly.  The correct label format for that card is:

2005 Topps

#420 Kenny Lofton

Gold

 

This Albert Pujols (1032421003) shows how this parallel is labeled.  Even PSA labels them this way. 

Edited July 5, 2023 by TheRealKyleMcC

[Shockmaster]

On 7/5/2023 at 6:08 PM, TheRealKyleMcC1694433816 said:

The card you are referencing with that certification number is the Gold parallel of the 2005 Topps Kenny Lofton, numbered /2005.  Gold is not the set.  It is, however, still labeled incorrectly.  The correct label format for that card is:

2005 Topps

#420 Kenny Lofton

Gold

 

This Albert Pujols (1032421003) shows how this parallel is labeled.  Even PSA labels them this way. 

Whatever.

The label was wrong when I got it and still wrong when it reholdered. I just want this corrected.

Edited July 6, 2023 by Shockmaster

[northkorea]

On 7/5/2023 at 4:26 PM, Shockmaster said:

Whatever.

The label was wrong when I got it and still wrong when it reholdered. I just want this corrected.

Can you show an image of the flip with the incorrect info?

[Shockmaster]

On 7/6/2023 at 4:31 PM, northkorea said:

Can you show an image of the flip with the incorrect info?

 

[northkorea]

That’s a fine looking card. I would say, if you want the CSG label, send the card back today, but if you can wait a week, it seems a mechanical error would justify a fancy new CGC label, on the house, of course. :P

[CrystalM CS]

@Shockmaster thank you for the additional information. Let me get with my grading team to see what I can find out for you. I will email you directly once I find out more.