zoom12324 Posted September 15, 2023 Share Posted September 15, 2023 So, my cards have been in scheduled to be graded for two weeks now. When do you think that they will get graded? Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted September 15, 2023 Administrator Share Posted September 15, 2023 There is no set timeframe that a submission will stay at one status or another. It is the total turnaround time we look at for when submissions will be completed. You can review our current estimated turnaround times HERE. We thank you for your patience. Let us know if you have any other questions. Link to comment Share on other sites More sharing options...
zoom12324 Posted September 23, 2023 Author Share Posted September 23, 2023 Hey, so it was 40 days for economy then it switch to 20 days, so is it 20 days or 40 days Link to comment Share on other sites More sharing options...
KianW Posted September 25, 2023 Share Posted September 25, 2023 Same with my cards for reslabbing. Order number: 1401005456 and they have been sitting in scheduled for two weeks. Just not something I’m used to from CGC having no updates to cards for two weeks Link to comment Share on other sites More sharing options...
zoom12324 Posted September 28, 2023 Author Share Posted September 28, 2023 On 9/25/2023 at 7:46 AM, KianW said: Same with my cards for reslabbing. Order number: 1401005456 and they have been sitting in scheduled for two weeks. Just not something I’m used to from CGC having no updates to cards for two weeks So i figured out they don't update their site sometimes, so it says scheduled to be graded even though it's on its way back. Link to comment Share on other sites More sharing options...
Administrator KaileeS CS Posted September 28, 2023 Administrator Share Posted September 28, 2023 Hello @zoom12324, after the maintenance 2 weeks ago, you need to go to the legacy portion of your submission tracking in order to see the active submission status. To do this, click on the phrase that says "If any of your recent trading card submissions are not listed here, 'click here". That will take you to the submission status of any orders processed in our previous software. Please let us know if you need help with anything else. Thank you! Link to comment Share on other sites More sharing options...
zoom12324 Posted September 29, 2023 Author Share Posted September 29, 2023 On 9/28/2023 at 6:55 AM, KaileeS CS said: Hello @zoom12324, after the maintenance 2 weeks ago, you need to go to the legacy portion of your submission tracking in order to see the active submission status. To do this, click on the phrase that says "If any of your recent trading card submissions are not listed here, 'click here". That will take you to the submission status of any orders processed in our previous software. Please let us know if you need help with anything else. Thank you! Thank you for telling me this incases it happens again! Link to comment Share on other sites More sharing options...
