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Should Return Policy Disclose Responsibility of Return Shipping on Damage?
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118 posts in this topic

On 1/8/2024 at 10:50 AM, Point Five said:

100%. The book is visibly much worse.

 

Agreed!

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On 1/8/2024 at 12:13 PM, universal soldier said:

Agreed!

And agreed as well.  My eyesight is starting to fail, but you can tell the books are in dramatically different conditions with your eyes closed.  Anyone who would claim that the book you ended up getting was in the same condition that the initial pictures depicted is living in denial. (shrug)

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On 1/7/2024 at 5:28 AM, KCOComics said:

 

I am big on personal accountability.  It's the biggest thing I work on with my kids. When you screw up,  don't deny it,  don't run away,  own it and fix it. 

I see that lack of personal accountability everywhere! Work, society.  

And I agree - he should have taken responsibility for this. He screwed up. He should have owned it. It was $5. He overreacted over a nothing issue. 

But I still stand by my statement.  People should weigh in on the situation - who is right and defining how to make it right - I see that as helpful. It's when the comments turn towards getting demeaning that they become counter productive.  When you back people into a corner,  your less likely to get your desired outcome. 

Perfect post.

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Teachable moments are important. We all make mistakes. I've made tons, and will continue to make them! Having an opportunity to say "I was wrong, and here's how I'll fix it and learn from it" is such a great thing. It can be a blow to the ego, but owning up and growing as a person is such a valuable experience.

This guy missed his chance, and doubled down with a FDQ exit. Good riddance.

As for the topic at hand, no, I see no reason to add any new rules. I think disclosing the return shipping responsibility is a great idea, and I have always done it myself, but making it a rule, I don't see the need. Reputable sellers will do the right thing. Bad sellers will get weeded out. The world turns on.

Sorry to Balls on the bad transaction. That's a really cool book. Sucks that dingbats are out there screwing up perfectly nice books with their incompetence. 

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As someone who sells a lot of books, I believe it is the seller's responsibility to get the book as advertised to the buyer undamaged, and that the seller takes responsibility for return shipping costs or refunds should that not happen. I suppose there is a grey area if a porch pirate steals a package that has been delivered, but even there, the seller should require signature on a value above a level they are comfortable reimbursing, to avoid such potential problems.

Shipping damage, and significant unmentioned flaws not obvious from images, like restoration or brittle pages or interior tape, even if they arguably don't have much impact on grade are good enough reasons for return at seller's expense. If it's a difference in grade assessment or anything else that's subjective, then it is the buyer's responsibility to pay for return shipping.

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On 7/24/2024 at 12:26 PM, BriD. said:

I was trying to remember why this name sounded familiar. Guess he came back.

Clearly DNGAF :facepalm:.

2024-07-24_22-14-15.thumb.jpg.97d874403fcdc96d98336eea5a686a53.jpg

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On 7/24/2024 at 12:26 PM, BriD. said:

I was trying to remember why this name sounded familiar. Guess he came back.

So I guess if you ask Mike to delete your account, the username is up for grabs. 

So, in case you want to com e back you can grab it unless someone else does.  

 

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  • Administrator
On 7/24/2024 at 12:26 PM, BriD. said:

I was trying to remember why this name sounded familiar. Guess he came back.

What was his previous id?

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On 7/25/2024 at 5:07 PM, CGC Mike said:

What was his previous id?

There was a member called writerwill in 2023, and he rejoined - apparently - under the same name in January this year. 

Screenshot_20240725-171723_Chrome.jpg.402541e490a4bd533a6e721fce21926a.jpg

 

Screenshot_20240725-171912_Chrome.jpg.ef215f3ecd39c3d5618ca2c08c367308.jpg

 

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On 7/25/2024 at 12:15 PM, Get Marwood & I said:

There was a member called writerwill in 2023, and he rejoined - apparently - under the same name in January this year. 

Thanks!

On 7/25/2024 at 10:07 AM, Buzzetta said:

,So, in case you want to com e back you can grab it unless someone else does.  

 

I don't remember doing this.  However, I will take this into consideration when someone asks to have their account deleted.  When DavidTheDavid asked that his account be deleted but, wanted his posts to stay, I had to ban him to make that happen, instead of just deleting the account.

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On 7/25/2024 at 12:26 PM, CGC Mike said:

Thanks!

I don't remember doing this.  However, I will take this into consideration when someone asks to have their account deleted.  When DavidTheDavid asked that his account be deleted but, wanted his posts to stay, I had to ban him to make that happen, instead of just deleting the account.

Here you go... earlier in this very thread actually.  I remembered it happened but couldn't remember where either.  

 

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On 7/25/2024 at 12:36 PM, Buzzetta said:

Here you go... earlier in this very thread actually.  I remembered it happened but couldn't remember where either.  

Thanks.  I am not sure I like the idea of him coming back.  Also, there are 6 posts in his FS thread that you guys aren't seeing.  Just bumps and price reductions.  Still...

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On 7/25/2024 at 12:44 PM, CGC Mike said:

Thanks.  I am not sure I like the idea of him coming back.  Also, there are 6 posts in his FS thread that you guys aren't seeing.  Just bumps and price reductions.  Still...

It's a tough decision actually...

On one hand you might have one member who just wants a break and then later reevaluates and regrets and wants to come back.  

On the other hand for another type of user, it is a way to escape any consequence by erasing your presence and just coming back when the smoke settles. 

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On 7/25/2024 at 12:50 PM, Buzzetta said:

It's a tough decision actually...

On one hand you might have one member who just wants a break and then later reevaluates and regrets and wants to come back.  

On the other hand for another type of user, it is a way to escape any consequence by erasing your presence and just coming back when the smoke settles. 

Yeah, I am going to wait and see what happens.  Thanks everyone for bringing this to my attention.

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I had been following his sale post and saw he marked the book sold soon after I posted here. I know there were a few bumps and price reductions since it started. I was interested in it but I just couldn't take the chance after remembering the situation in this thread.

Unfortunately since it wasn't a take in the thread who knows if it was even actually sold here on the boards. It would be nice to see how that sale goes. Maybe writerwill learned a lesson but we may never know.

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