plazmablu Posted June 11 Share Posted June 11 (edited) Hi, I just recently received this signature series book from the Wolverine group and CGC but there are things that I noticed on my slab. I'm not sure if those are dirt or smudges on Wolverine's face and the ones I circled in red? Those things seemed like they're in between the slab and the plastic that encapsulates the comic book. Is this a mechanical error? If so, can I send this back? Thanks! Edited June 11 by plazmablu Link to comment Share on other sites More sharing options...
Administrator JuliaJ CS Posted June 11 Administrator Share Posted June 11 Hello @plazmablu, thank you for reaching out to us. Happy to help! This does appear to fall outside of our tolerances for light/moderate scuffing. We apologize for any inconvenience or frustration this has caused you. Please utilize the online submission form to submit this item for the complimentary Mechanical Error ReHolder service within 14 days of the receipt date of the item. Thank you again for reaching out and please do let us know if we may assist you in the future. plazmablu 1 Link to comment Share on other sites More sharing options...
plazmablu Posted June 13 Author Share Posted June 13 @JuliaJ CS Hi again, Will I retain the custom label? Thanks! Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted July 2 Administrator Share Posted July 2 @plazmablu, While we will give this book a new label, you will retain the custom label. If there are any issues with this when you get the book back, please send me an email at submissions@cgccomics.com Link to comment Share on other sites More sharing options...
plazmablu Posted July 10 Author Share Posted July 10 @MattM CS I just emailed you. Thanks! Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted July 10 Administrator Share Posted July 10 On 7/9/2024 at 11:31 PM, plazmablu said: @MattM CS I just emailed you. Thanks! Thanks for the heads up! I just replied. Link to comment Share on other sites More sharing options...
scorwin35 Posted July 11 Share Posted July 11 (edited) Why does this happen and where is the quality control? These scratches are on the inside of the slab. I have returned books for ME 2 and 3 times and they still come back with these internal scuffs. Why is this ok?? Edited July 11 by scorwin35 Link to comment Share on other sites More sharing options...
bobotski Posted July 11 Share Posted July 11 Those are prevalent on foil covers, unfortunately. Link to comment Share on other sites More sharing options...
