CGC Mike

On 5/17/2024 at 12:50 PM, Changer said:

On 5/17/2024 at 12:32 PM, CGC Mike said:

I am presenting this to the team now, and will be in touch with you.

thank you and can provide more photos if needed. 

Hi @Changer  I am sending you a PM right now regarding your book.  I apologize for it taking so long for you to get answers for your concerns.

I understand your concerns, Steve.  This is something I will gladly revisit at some point later on in the year.  Right now, there is just too much on everyone's plate.  Sorry.

On 5/17/2024 at 3:16 PM, Get Marwood & I said:

On 5/17/2024 at 3:13 PM, grendel013 said:

I was honored that @Pitboss recognized my birthday back in September and is a blessing to these boards! I do love the idea of cake though! Who doesn't love cake!!

Fear not, Grendel, the ex-lumberja - sorry - CEO Senior Site Reliability Engineer is on the case  

I had to work on a Birthday cake for my wife today.  I pick one large 2 layer cake, and ask one of the bakers to write on it.  He said that he couldn't because the writing would fall off.  Then, he turned to a different customer.  I interrupted, and said again can you write on this cake?  He said no.  I turned away saying I was off to Winn Dixie.  They were able to write on one.  

I'll try to find a plugin that will work tomorrow.  I believe Invision will integrate it for me if it is compatible.  It may take a while though.  I did look into this for a few hours prior to this thread.

On 5/17/2024 at 2:09 PM, Get Marwood & I said:

I'm confused by this "grading curve" thing, Mike. For the two books in this thread so far, are you saying the tape damage was ignored? Or are you saying the books were downgraded because of it? @CGC Mike

Both book owners believe their books have been 'dinged', and the graders notes indicate the presence of the tape damage:

 

I believe both books got dinged.  However, the 9.0 with 2 pieces of tape would have got a much lower grade if it did not come with a free, taped on gift that was removed, leaving either tape, tape stain or both.  The same can be said about the second book.  Blue label books that did not get manufactured  with tape and/or tape stains get dinged worse as a rule.  These are both examples of the grading curve for free taped on gifts.

Thanks for the images.  That is part of the grading curve that was created.  Looking at the OP's images, the book would not have been given a 9.0 with those 2 pieces of tape on the cover.  

The same can be said with your book.  Had it been a book that did not contain a "free gift", it would not likely been given a 7.0 with the heavy tape stain on the cover.  

This is the part of the teams statement regarding this:

"We would not be able to encapsulate the book with the item attached, so a “grading curve” was created for the book that excludes the item, since every one we grade will not contain it".

I hope this helps,

Mike

On 5/17/2024 at 1:26 PM, El Toro Rojo said:

@CGC Mike, same frustration with books like DOCTOR WHO WEEKLY - why are these titles getting dinged for tape stains when it was part of the book/manufacturing process?

 

Is this your book?  If so, can you provide an image?  

On 5/17/2024 at 12:46 PM, ExNihilo said:

@CGC Mike Love Rich and his sales threads, but does this post still warrant being pinned?

I will unpin the thread.

On 5/15/2024 at 9:06 PM, Changer said:

ok , so just got this back. Disappointed and need advice. 

1.) First I sent it in because the newton rings were distracting, ugh!  

2.) So I paid for high-value reholding, because I believe that they were not redoing them free just due to newton ring, since I was not the original sender bought this years ago on auction. Ok, fine paid them for this. 

3.) But after waiting a month, the reholdering was done and rings gone, but it looks like some bending due to being squished? and small chip fell off due to the reholder. (Not sure if the case inner well is smaller than before or warped inner well,  but looks slightly squished in there.)  

4.) I can send it in again, but it may need a press, regrade, reholder. As it is expensive, tied 4th highest grade, so If it drops grade due to the mishandling will CGC pay for shipping and damages of lost grade? 

5.) What a pain , Now what to do? 

PRE - reholdering (note the newton rings ) 

1.) 

 

after sent in (note chip and I think inner well issue potentially bending the book and accentuating the spine dents?

 

 

 

I am presenting this to the team now, and will be in touch with you.

On 5/17/2024 at 8:10 AM, Get Marwood & I said:

Mike, I tried to get the team to consider documenting a 'how CGC grade books with free gifts' approach here:

https://boards.cgccomics.com/topic/531811-another-uk-free-gift-question/?do=findComment&comment=13073747

These types of questions come up so regularly it would help to have the basics noted somewhere, like here perhaps:

https://www.cgccomics.com/about/help-center-faqs/cgc-grading/collectibles-accepted-by-cgc/

Previous Forum answers from CGC staff have indicated that books slabbed without their free gifts are placed in qualified holders. That is not the case here, so it's hard to find any consistency in this area.

I'll work on having the graders put something together for that page regarding "free gifts".

On 5/16/2024 at 7:59 PM, CHUCK_COBRA said:

@CGC Mike Hi! I have a question about my recently graded Real Ghostbusters #1 from Marvel UK. The comic was originally manufactured/produced/sold with a Ghostbusters button taped to the front cover (I have the button). I already knew this going in, and this was also printed on the CGC label. The book received a 9.0 but the grader's notes listed tape on the cover as one of the flaws. 

I'm not upset about the grade or anything (only one on the census!) but my question is-- should the book be dinged for something that it was manufactured and sold with? Especially when it was noted on the label? 

Thanks for any answers, insights, or opinions! 

Here is what I was told:

We would not be able to encapsulate the book with the item attached, so a “grading curve” was created for the book that excludes the item, since every one we grade will not contain it. We do something similar for books that contain records. The record is removed and the comic graded as is.

On 5/17/2024 at 8:34 AM, Get Marwood & I said:

Does that mean you are the Junior Site Reliability Engineer? 

CEO Senior Site Reliability Engineer.  

On 5/17/2024 at 12:49 AM, Changer said:

help?@MattM CS

I have not forgot about you, @Changer  If Matt isn't available by late morning, I will assist you with this.

Mike

On 5/17/2024 at 8:26 AM, Get Marwood & I said:

Mike, the entire future of International Rescue is at stake. Put everything else on hold and divert all your energies into bringing back the cake symbols. 

Oh, and I think the warehouse needs sweeping up too. 

I retired from sweeping floors about 40 years ago.  I am on to this missing cake symbol, though.  

Hi

Currently, he is not listed on the events page.  You can keep your eye out here for private signings.

https://www.cgccomics.com/submit/events/

Hi

I noticed this a few weeks ago.  I did contact Invision, and they do not have this icon.  So, this is custom.  That means that it is up to me to fix this, as web help, MX, Invision do not fix the chat forum.  Also, Corey who was our Senior Site Reliability Engineer no longer works for the company.  I have been looking for a plugin, as I have not been able to find the problem within our system.

Hi

Let me present your question to the grading team and let you know.

Mike

On 5/16/2024 at 1:34 PM, Ride the Tiger said:

I have been getting notifications for personal messages since the 2018 Green Eggs grading competition. There are no unread messages but every now and then this pops up when I log on......

Go to your inbox and click on filter by, then select unread.  You will find some.  You will need to click on them and you will no longer get this notification.

@PDidds  The language in your post is a little strong.  Please refrain from this going forward.  

On 5/15/2024 at 9:13 PM, Changer said:

@CGC Mike  thoughts? 

I am sorry that this has happened to you, LordRahl and RMA.  I am going to flag @MattM CS to this thread, as I do not know the extent of how many warped holders were used.    I have been working with @LordRahl, and will continue doing so.   Can you assist the others, Matt?

On 5/15/2024 at 5:10 PM, Alakazam Fanatic said:

Will CGC be offering JSA autograph authentication/grading for trading cards as well as comic books?

We expect to start accepting autographed trading card games (TCGs), sports cards and non-sports cards for combined JSA and CGC certification soon.   An announcement will be made when these services are available.

@Samlarn72  I am sorry that this has happened to you.  I see you have a thread in the ASK CGC section, and you have mentioned contacting customer service through e-mail.  Someone will give you instructions on how to send this back to us.  Seems you are out of the country, you will need a shipping label sent to you via e-mail.  

Mike

On 5/15/2024 at 9:03 AM, Cor88b said:

Hey Mike, Any updates?

Hi

I am sorry but, I have not received any updates.  Lets give it another week, and if there is no announcement by then, I will contact the marketing manager.

Mike

That would have been my guess at to where it was located.  I am not sure when it was sold.

@LordRahl  CGC identified a batch of inner wells that were warped and removed from production, but it appears that these got through. Please send the affected books back via Mechanical Error and they’ll be taken care of.