CGC Mike

@Dinohin22 Management wanted me to ask you this: Was that top part of the cover compromised when you sent it in, and do you have a clearer picture of the raw copy? You can send the other two back in to be evaluated for Canadian editions.

Here is what I was told: Hi Mike, Yes, apparently some wireless carriers are blocking toll-free SMS. There is a new thing in place that requires additional registration from companies to prevent a lot of marketing messages. We launched right in the middle of the companies blocking these, so even though we aren’t doing marketing messages we believe that is why some of the carriers are blocking so we are going through the additional registration process. Not all companies are blocking them and we don’t know for sure who is and who isn’t so if we don’t get a response from the customer, then we are proactively emailing them. Should be resolved soon.

Thanks. I will pass this along.

Did Nicki O say that a text was sent?

This is a good suggestion. I'll pass it along to marketing. Yes, I am aware of these threads. The next time I have a meeting with the tech engineer, I will bring up these gallery image threads.

Hi I am sorry to hear this. Unfortunately, this can happen. Here is some screenshots from the consent form, where it explains it.

I believe the signing was completed.

I have been told that the signing happened earlier this month.

1 more thing. You need to either list a grade or post a picture of every book you are selling.

Hello Please add shipping info, and a return policy to your terms of sale. Thanks

Hi CGC only has locations in the US,UK, and Germany. You can use this dealer/shop locator to find a location near you. You can use the filters to locate your specific needs. https://www.cgccomics.com/comics-dealer-locator/results/?location=shanghai china We only have a NGC location in China.

Moved to the bronze age section.

Hi Here's a link to pressing services and fees. Mike https://www.cgccomics.com/submit/services-fees/pressing/

I have send an e-mail inquiring about this.

You can send this back as a ME. I will send you instructions on how to do this via PM.

Harshen gave him permission to post this, so he doesn't need to crop the label. We are making an exception due to the theft.

I have merged your old account with this new one.

I was just updated on the status of submission tracking. The CGC submission tracking pages will be fixed by the end of the day Tuesday. Once fixed, these submitters will be able to see their collectible descriptions once a submission reaches the "Scheduled for Grading" status shown below.

I can check with management. I can't make any promises.

I was just updated on the status of submission tracking. The CGC submission tracking pages will be fixed by the end of the day Tuesday. Once fixed, these submitters will be able to see their collectible descriptions once a submission reaches the "Scheduled for Grading" status shown below.

I am not sure. Seems it is not showing any incorrect info, I would not be concerned.

This thread has been cleaned up significantly. Lets keep it civil going forward.

I checked into this. Here is what I was told from Matt Nelson: Whether they are from Berk, or any significant collection we recognize on our label (pedigrees included). We can’t simply go off a cert because the books can be switched. Proof must be provided beyond that. In this case we would need a link from the CC auction or website, or since we know the guys at Comicconnect, an email from one of them confirming that they sold this particular copy from the Berk collection to him. If I can get that, I’ll add it to the label if he sends it to my attention. But he should secure that info before he mails me the book.

Collectors Can Now Text CCG Customer Service The Certified Collectibles Group is excited to announce that collectors and dealers can now text message Customer Service when they have a question or need help with a submission. The number to text is the same as CCG’s toll-free number: (+1) 855-GRADE10. With SMS messaging, the CCG companies look forward to offering a faster and more convenient way to reach our Customer Service team. Recognizing that many people prefer the immediacy of texting over receiving emails and/or phone calls, CCG made this upgrade as the latest of many initiatives to provide the best customer service in the collectibles industry. For example, CCG also recently extended its Customer Service hours from 8 a.m. to 8 p.m. ET, Monday through Friday. These and other updates related to optimization and technology have greatly improved CCG Customer Service over the last several months, and now CCG is proud to score above industry metrics in customer service. Learn more Please note that message and data rates may apply for text messages.

I saw that, and forwarded it to the team.