BorderLanes

Hello ! I am currently a Premium member (customer number : CS252821) until 5/24/2024, and I am considering upgrading to Elite. However I have questions about that : - let's say I upgrade tomorrow, I guess I will then become an Elite member until 10/13/2024, hence losing more than 7 months of Premium membership ; is there any refund about that ? - whatever the answer of the question above, what are precisely the privileges I will get on my next orders if I upgrade to Elite ? Thanks in advance for your answer. Have a good day !

Thanks for your clear answer @NickiO CS !

Hello, I have tens of old blue label 9.5 cards (mostly with subgrades) and I don't know what to do with them. Basically the last sales clearly showed that the market does not like the old 9.5s to be rehold, and the old 9.5s with subgrades are suffering a lot from the lost of "transparency" brought by the subgrades. However the last sales of the freshly graded cards show pretty good results. My questions are the following : if I send my old 9.5s to get graded again (so not rehold, they should get a new certification number, right ? And if it's the case, how confident are you for them to get the new GM 10 grade like they would get through the rehold system ? Thanks in advance for your answer. Have a good day !

Hi ! I have few old GEM MINT 9.5 cards and I would like to get them reholdered in the coming weeks. I know CGC used to change the certification number for every rehold with the old label, but is it still the case now ? Basically, if I want to rehold my CGC 9.5 Pokemon Trophy Kangaskhan (https://www.cgccards.com/certlookup/4244382001/), will my card keep the same certification number or will it be renewed ? I am asking that because I would love my old GEM MINT 9.5 cards to all have following/homogeneous certification numbers Thanks in advance for your answer. Have a good day

Thanks @NickiO CS, I will answer you asap.

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Hello, I am writing you because I have questions about one of my card with the current status "Grading/Quality Control". The submission number is #4265313. When I look at the name of the error you put for that card, it says "Insufficient Ink". The problem here is that I don't really understand this denomination. In fact, for me, it's much more an additional holo layer on the top part of the card + holo bleeding on the Pokemon than an "insufficient ink" issue. Hence, could you please verify if it's not an error and, if you consider it's not, explain how do you consider that as an insufficient ink issue ? Thanks in advance for your reactivity. Cheers,

Hello @NickiO CS After having a closer look to the cards, it seems like there is a small issue for one card in the 4244379 submission : https://www.cgccards.de/certlookup/4244379002/ In fact, this submission was dedicated to error cards, including that one, but it is said nowhere on the label. As you can clearly see on the online scans, there is an additional holographic layer on the top part of the card, which is very uncharacteristic. Can you confirm that this is a type of card you usually label as error (and how you name it ?). And if yes, what could be done from your side for that card to be properly labeled ? Thanks !

Hello @NickiO CS It seems like some of my cards were graded today or yesterday as Submission Tracking status is now "Shipped" and I can see the results of them all I am very happy about the Trophy Kangaskhan which got a 9.5 overall, however the name mentionned in the submission #4244382 and in your online certlookup tool is wrong as you can see here https://www.cgccards.de/certlookup/4244382001/ ; it's currently called Xatu from the Skyridge set instead of "Kangaskhan (1998) Garura Parent/Child Tourn. Prize Holo". Could you please fix that asap so my card appears at the right place in the pop report ? Thanks !

Hello @NickiO CS Thanks for your answer, I just emailed the german team following your advice. Have a good day !

Hello ! Last week-end I attend LeGala TCG in Paris, during which I drop 64 cards to the CGC German team. I have some questions about it : - I just realized that my submission (order #4218072002) has only partially entered the cards submission tracking on my online account. Indeed, online it is missing the submission #4244382 (see attachments) which contains the master piece of my collection, a PSA 9 Pokemon Trophy Kangaskhan Family Event japanese which I would like to get WalkThrough crossgraded. Can you confirm that you did not lose that card ? - As I said, I submit 64 cards at LeGala TCG last Sunday... the fact that some submissions already appear online mean that you have already received the cards in Florida ? Or are they still in the German office ? - I haven't paid anything yet. When will I have to pay ? - I know the German team will come back in a month for another parisian event, which will be the Paris Card Show (https://www.cgccards.com/news/article/11515/paris-card-show/). Do you think it would be feasible to use this event to bring me back at least the freshly crossgraded Pokemon Trophy Kangaskhan Family Event card ? Thanks in advance for your answers

Cards received this morning, all good Thanks for your professionalism !

Hello @CrystalM CS CGC received my parcel 10 days ago (see above for tracking number) but it has not been open yet. I just wanted to know if it is usual for parcel with "Mechanical Error" written on it. Thanks !

Hello @CrystalM CS ! It's done, the 14 cards are shipped ! My order number is the follwoing : CGC7442363503 The FedEx tracking number is the following : 816152723137 Let me know if everything goes well Thanks !

Thanks @CrystalM CS, I will do it asap