CGC Lyndsey

You're welcome! And thanks for the suggestion! I'll add that to the list.

Happy Wednesday, I apologize for the delay in posting. This week's new releases are Magic: The Gathering Urza's Destiny sets!

Thanks for all your great feedback, it was very helpful!

We are aware of some scoring changes in the algorithm that need to be adjusted. We are working with our team to make the necessary corrections in the coming weeks. We apologize for any confusion and appreciate your patience as we work through the merger of the scoring process.

Thanks for letting me know! They are still working on the ranking issue. And thanks for the feedback about the scoring, I will pass it along.

The only cards that should have a different grade listed are the Gem Mint 9.5, which should show up on the registry as Gem Mint 10 now. If you have cards with grades other than Gem Mint 9.5 showing up as something else, please send me those details so we can look into it. If you can send over images showing the grade on the label and what the grade shows up as on the registry as well as the cards' cert #s, that will be very helpful.

Thanks for letting me know! There is a known issue with the rankings currently. We're working to get it fixed.

Happy Tuesday! This week's new release is Magic: The Gathering Stronghold Rares

I'm so glad you were able to get into your registry! I did send that info over on the sets you have that are showing as a rank of zero, I will let you know as soon as I hear back.

Yes, on my browser (Chrome) it says Clear Browsing Data and you can choose Browsing History, Cookies and Other Site Data, and Cached Images and Files. Since you've done that and it's still not working, I will pass this along on my side so we can look into it.

Thanks for the feedback! I will pass this along.

I'm sorry you're having trouble. Can you please provide some additional information so I can look into this? Which specific set are you referring to? I see that you have a few with a rank of zero. Also, can you please try clearing your cache and then trying again to access your sets from your home page? If that still doesn't work, please let me know what happens when you try to click on your sets.

If you're just submitting the cards to be reholdered with the new label, the grade will not change unless you have a card that is Gem Mint 9.5, which will be changed to a Gem Mint 10. Otherwise, all cards will stay the same grade. And of course, as we are no longer doing sub-grades, those will not be on the new label if you submit them for reholdering. I hope this helps, please let me know if you have any other questions!

So it does! 😂 Thanks for pointing that out! It's been fixed.

The only cards that will receive a new grade if you submit for reholder will be cards graded Gem Mint 9.5, which is now Gem Mint 10. We will no longer have subgrades so if you would like to keep your subgrades, we recommend not having the cards reholdered. For more information, you can check out the FAQ section at the bottom of this article: https://www.cgccards.com/news/article/11863/cgc-cards-launch/

Thank you for the feedback! I will pass this along too.

Thanks for the feedback, everyone! I will pass this information along.

OK, thanks! I think it is a cache issue. If you clear your cache and you're still having trouble, please let me know so I can pass it along!

OK, thank you for that information, it's very helpful! I will pass this info along. Hopefully, we can get it fixed soon and I will let you know when I hear back.

Yay! I'm glad that worked! Please let me know if you have any other issues.

Did you try clearing your cache and then checking the links again?

OK, no worries!

@SnorlaxCollective did you try clearing your cache and then going to the registry? I had that problem earlier and once I cleared my cache it worked fine.

OK, thanks. I'll pass this along.

@cyclonus11, looks like your comment is missing, did you mean to remove it? If not, please let me know.