Heronext

On 7/16/2021 at 9:53 PM, Dr. Love said:

Short Brooklyn answer:  nope.  But the money of course surely is.  But what is this as per agreement you refer to?  Did they agree to take the check back?  Did they tell you they would send you back the book if you did that?  Sounds more like a series of unilateral moves on your part.  

If your aim at this point is to get your money, to be honest, I wouldn't have done this thread.  Like the sending of the check back, it's not really applying leverage on the Ritters.  if anything it just confirms to them you're a former good client turned troublesome, casting doubt on the book publicly, shade on their reputation.  Ritter is a good guy, but I do think if he has gotten annoyed with you, there could be some more foot dragging on the reimbursement.  

In all seriousness, have you tried a sincere apology for how you handled things?  

Coming from Dr. Love, how can I not take this to heart?  Have edited one comment based on your feedback.  Disagree with some of the rest.

I'm glad I did the thread because I found the answer I was looking for.  Thanks to those who helped.

I'll not get into who's owed an apology for their handling.  What's not in dispute is that I am owed money.  Happy to give some leeway if there are circumstances preventing this from being closed out expeditiously.  I'll try to resolve with them directly. 

Checking my emails, there were unilateral actions taken on both sides, there were some working assumptions, things were cordial.

I've purchased some 80 136 books from them over the years; 53 this year.

3 minutes ago, Spyder! said:

They did return your money, but for some silly reason, you sent it back.

Can't argue with that

4 minutes ago, Terry_JSA said:

I did see them. I just think it’s odd a staple from a book becomes detached while in a CGC case. Personally I would’ve just cashed the check when you originally received it and waited for another copy to come along. 

In hindsight, should've done that.  They don't come along every day though

4 minutes ago, Terry_JSA said:

Did you look over the book before buying it? Was the defect there prior to purchase? 

Should be clear in my original post.  It was an online purchase.  I looked over the front cover scan provided, it arrived damaged / with a shifted body relative to the cover, inside the case.

15 minutes ago, Cat-Man_America said:

Having read through this thread I’m inclined to believe no one is to blame for the unfortunate transaction and everyone behaved respectfully toward each other in spite of the stress.  Yes, there was probably miscommunication and the book does appear to have received damage in transit exactly as described.  

BTW, I doubt there was a tight inner sleeve as those went away when Barex ceased production with the new labels and holders.  The best suggestion would’ve simply been for the purchaser to return the book for a refund, That would’ve allowed Stephen to contest handling with the post office or the CGC since their encapsulation failed to secure the book in transit.  The CGC would probably give Stephen a discount on future submissions or other considerations.

For whatever it’s worth, sending the book back for examination while bartering for a discount wouldn’t have been fair to Stephen as it probably wasn’t his packing that allowed the damage to occur.in the first place.  That said, the communication could’ve probably been a bit more prompt, but Stephen and Sharon have always tried to do right by customers based on my experience..

Thanks.  I've only been waiting for them to let me know how they preferred to handle this, but no word since June 12th.  I paid for this mid-May, and they currently have my money.

1 hour ago, Terry_JSA said:

If you do want the book back, you can always join in on the ComicLink auction.

Thanks, but I will not be doing that.

14 minutes ago, Bird said:

soooooo, what was purchase price off the site? 

$3150.  You can see it still on the site.  Now, are they going to return my money.  Actually concerned about this.

12 minutes ago, BriD. said:

This book is actually in the current comiclink auction

Interesting.  I had thought the thread might turn up something like this.  I have not gotten around to checking out the CL auction yet.  Thanks for the info.

Last word to me is, Sharon knew I was interested in having the book back, and was going to speak with Steve when he was back from an east coast buying trip.  That was June 12, nothing since, despite two follow ups.

It must have been bounced against a couch or something to get the book back in place.  

This actually is the worst of the scenarios I considered might happen.  Didn't expect it to be in public though.  Pretty disillusioned by this outcome.

43 minutes ago, fifties said:

You blew it.

I sure did

43 minutes ago, fifties said:

There's simply no way a book could shift even a millimeter.

I think this is a well-documented phenomenon

41 minutes ago, telerites said:

Had to tell but the defects you show appear to be present in the scan that is on their website.  The listing shows sale pending which is what WW does when a book is bought.  Ritter seems to leave them up for a while.  Here is the scan WW had posted.

I am also of the belief if you are not happy, take the full refund and find a book that will make you happy.

It is a cool book.

Thanks for the input.  I'm aware the sold listing is still viewable on their site, and the pic you grabbed from there is the same scan I already posted above.  I had also grabbed it from there.  Comparing the staple area in the before and after pics, there is a hole where before there was white paper.  Also, you can see the top right edge shows more visible interior paper, and it is closer to the inside edge of the case.  I saw the book in hand, and it moved inside the case during shipping.  It looked like the cover had become detached.  WWC agreed.

The book makes me happy.  It was just damaged in the mail, and I figured they would want to investigate that in person.

The book as I received it.  Last I heard, they thought it was still a 3.5, and that it would be discussed with Steve.  I assume this means it was removed from the case, and it was confirmed that the cover had not become detached, as it appeared to me.

Original website scan, for those who are curious:

3 hours ago, entalmighty1 said:

Just a personal policy, but I refuse to issue partial refunds to people after an unpleasant transaction I had on the boards.  In my mind, you either keep the book as it came, or ship it back for a full refund.  I have no interest in debating the theoretical reduction in value because of shipping damage or disagreement on grade.

Regardless, the poor communication is a bad look.

Just to add to my previous response to this, I respect your policy.  For me, 100% customer satisfaction is my main goal.  If I can give a partial refund to achieve that, and it makes financial sense for me, I will do that.

Also, this is a rather unique scenario, where the book was damaged but not the case.  Usually damage is to a case, which a $20 transfer for a reholder would solve 

2 hours ago, Trifisherjoe said:

Sorry, too much drama...should have cashed check and looked for a better copy.

Maybe so.  It's the first time I've received a book damaged inside the case.  I've also never cracked a book out before.  If this happens again, I'll benefit from prior experience.

"Looked" doesn't always lead to "found".  I searched a fair amount (about 30 websites).  I calculate that, nobody would have come forth in response to a WTB thread, and maybe I would see one up for auction in 6 months to a year.

If anyone has tips on where one is that might be for sale, or places I could look, feel free to reach out.  My sense is prices may have moved since May, if indeed there was ever a consensus "value" for that book at that time, or now.

Here is another take: if I paid for the book back in May, and I returned the refund check uncashed as per agreement with the seller, is the book mine?

44 minutes ago, Falcon760 said:

Dunno what your deal is.  You complained and they gave your money back.  But you didn't keep the money.  I don't get it.  It was damaged.  Get your money back.  

Thanks for sharing your take.  I'm not sure where I said, or you assumed, that I had complained to anyone.

The situation is a bit more nuanced than your description, but I'm not sure anything I could add would illuminate beyond what I already posted.

"Get your money back" - in the end that may be what I need to settle for, but part of the problem is I have been unable to contact the sellers in over a month.  And, that is the primary point of my post - i.e. the question to you all, is there anyone who can help me do that.

1 hour ago, vheflin said:

Posting those pics would be helpful.

No problem posting those, will do so in a bit.

21 minutes ago, entalmighty1 said:

Just a personal policy, but I refuse to issue partial refunds to people after an unpleasant transaction I had on the boards.  In my mind, you either keep the book as it came, or ship it back for a full refund.  I have no interest in debating the theoretical reduction in value because of shipping damage or disagreement on grade.

Regardless, the poor communication is a bad look.

Appreciate the input.  I can see how one might have that policy.  If they were to explain to me they have a similar policy, that would be fine.  I would then take it from there.

49 minutes ago, buttock said:

Steve is top notch with customer service.  You should call him.  

I appreciate the input.  I've had nothing but good experiences with Worldwide through 80 or so transactions over the years.

I have copied Steve on a couple of the emails but Sharon has been the one handling this.  I do not have a number for Steve, just emails and the number posted on their website, through which I've been unable to reach anyone.

8 minutes ago, vheflin said:

You want to keep it and get a refund?

Also, if something arrives damaged, take pictures.

If the book is not damaged, I'd like it back at the price I have bought it for.  If it is damaged (i.e. lower grade), then I'd like to discuss a possible partial refund with them.  I hope that clarifies things.

The book was definitely shaken, and moved within the case.  The cover either became detached, partially detached, or may just have moved according to the "play" allowed by a loose staple.

I did take pictures.  I mention above that I sent them to WWC.

Hello all.  I'm coming to the Boards with a predicament involving purchase of a GA book.  I'm hoping the fine folks here might offer insight, advice or direct help.  Feel free to reach out to me privately.

On May 13th, I purchased Marvel Mystery 82 CGC 3.5 from Worldwide Comics' website.  My only hesitation was (not being a GA or MMC expert) it appeared to be cut narrower than other copies (past sales) I saw online.  Nevertheless I was stoked to find it as I have always coveted this book.

This was just a few weeks before a "rumor" was widely circulated about what characters may or may not be slated for future MCU development.  I hope this wasn't and won't become relevant in how the story unfolds and ultimately concludes. 

The book arrived some days later, with damage.  Specifically, some shock to the package had caused the "body" of the book to shift away from the cover and its only staple.  It appeared the cover had become detached.  Sharon at WWC agreed it looked damaged when I sent pictures.

I returned it via Fedex a week or so later, my thoughts being, "they will want to see it", "they may want to make an insurance claim", but it occurred to me very soon thereafter it might be difficult to locate another copy.  I let them know I'd be interested in having the book back once they had had a chance to inspect it.

Quite some time passed, during which I sent follow-up emails both reiterating my interest in the book, and inquiring about how they would be sending a potential refund, which may have sent mixed messages.

Next thing, I hear from Sharon that she had put the refund check in the mail.  I said I would be sending the check back, and she said she "didn't know what Stephen planned to do with the book" and would let him know I wanted to keep it.  From Sharon's email, it seemed the book had been cracked out and perhaps the cover was still hanging on.  I returned the refund check to them.

This was on June 12th, and I have not heard from them since, despite a couple of follow-ups.  I of course have their email addresses, and have tried the phone number published on their website.  If anyone has personal knowledge of the situation over at WWC that might be useful please drop me a line, it would be much appreciated.

I imagine this has been asked before & I apologize for posting such a basic question, but if anyone can help me out I'd appreciate it.

I just paid for a one-month Basic Store, and I'm trying to figure out the Final Value fees for the Collectibles - Comics category.  Anyone know what it is?  The first item I sold after getting the store was listed at taking 12.55%, which didn't seem right. 

It seems we should be under the "Most Collectibles" category under this chart: Store selling fees for managed payments sellers | eBay

in other words,

- 11.7% on total amount of the sale up to $2,500 calculated per item

- 2.35% on the portion of the sale over $2,500

I'd like to figure this out before posting high-dollar items.  I spent a half hour on the phone with 2 different eBay reps, and neither of them could give me a clear answer.  (They're just going to "adjust that one sale" and get back to me within 24 hours after "researching it".

I was also quite surprised that the FVF chart above, for those who have migrated to managed payments, is different (worse) than those who haven't, but that's a different issue (and was part of why it was so difficult to find the answer I sought).

Thanks

I have had problems revising items over the last couple of days also, from my laptop (both Chrome and Edge browser), with the error message given above.  It seems to be working better today but I did get a hanging page once.

A workaround seems to be to do it from the eBay app on my phone, which works fine.

My experience has been, auctions mostly end close to where I expect them to, and bidders usually come through in the end.  For those reasons I'm pretty level-headed through the whole process.

3 minutes ago, Jaydogrules said:

As somebody a couple pages back pointed out, when you pay the $30 on Disney plus, you own the movie forever, so for all we know, that "60 million" also represents a huge chunk of what would have been home video sales at a later date, thus making the movie even more front-loaded.

-J.

Subscribers to Disney+ would "own" the movie perpetually anyway, once it's released on the platform for all subscribers.  The $30 is a kind of license for repeated viewings over a given window, and is essentially worthless after that window

When that app omits a particular key or gets it wrong, that is a good time to buy the book & keep that information to yourself.

Why give free help to a money-making app when you're not being paid.