wombat

I feel like these negotiations are moving backwards.

I bet you would.

I'm very happy I have my Starlin SS.

Were the books that started this thread sketch covers?

The "market" will determine if it is irrational and if it alienates fans/customers. If customers stop purchasing you have your answer.

CGC didn't have to give any customer information. They could have contacted the customer and told them they forgot to pay.

That's your issue. Someone selling something can charge based on anything they like. You have a blue shirt on? That's $10 more. Green shirt? $20 premium. Don't like it? Don't buy it.

I'm actually impressed this thread is still here. I thought it would have gone poof. I do find it funny certain people who run a business and set their own pricing have issues with how others in business set their own pricing.

Seems extremely minimal. But I guess that is some potential lost money. Perhaps they are both getting what they deserve.

What does Starlin have to lose? And I wasn't even arguing whether he was being unreasonable or not. I think it is completely irrelevant from a CGC business perspective and PR.

That's not how I interpreted what happened. Trying to convince Starlin he was wrong for refusing to sign more books without any offer of help in solving his problem doesn't seem like damage control to me. But of course we are only reading one side of the story. "Later this same lady came by my table to try to convince me I was being unreasonable. I wasn’t convinced by her case and said I would no longer cooperate or deal with CGC. At no time did she offer to help find this fan."

At the end of the day Starlin has absolutely nothing to lose. He wasn't even charging for sigs until he was convinced to. CGC has potentially more to lose. It's a no brainer as far as I'm concerned. From a business perspective I can't see how anyone can argue they handled this correctly.

Here is why your example isn't very relevant. In your example you don't have any future business with that dealer. CGC does want future business with Starlin. They aren't just a disinterested third party who just happened to be hanging around.

Is it CGC's responsibility? Probably not. Did is upset him and make him come to the conclusion he won't deal with CGC any more? Yes. Could Starlin also talk to other artists and it turns out even worse for CGC? Yes. This doesn't seem like rocket surgery.

CGC didn't have to give him any information. They could have figured out who it was and told them to go and pay. Or paid the fee themselves and then contacted the customer and gotten the money before releasing the book. Lots of good options other than refusing to help and instead trying to argue with the person who just got stiffed why he should continue signing books for them. Does Starling himself make a big difference? Probably not. But considering the pressure that was exerted on him by other artists he might be able to do the same thing.

If that is how it went down CGC really screwed the pooch.

I have tickets for Thursday night.

Thanks ashsaytr!! He sent me digital copies of all the issues of Creepy, Eerie, Vampirella, Epic, Heavy Metal, Conan and a few other titles. This is very awesome. I must confess many times I buy a mag for the cover and never get to reading it. This will make that much easier. It will be a great reference tool as well. Thanks!!!!

I did not know that. Thanks for the information.

How would CGC know if the books left his possession?

There is a thread on this in the sig forum. He apparently is saying in another facebook post he got stiffed on a CGC signing fee. And also is saying the CGC witness walked away and didn't actually witness the sigs.

That is kind of disturbing. So the CGC witness didn't actually witness the signing?