Poka

Damnit.missed one

If buyer opens a paypal claim - absolute agree. If buyer raised a chargeback with the credit card issuing institution - paypal has no decision. They merely submit the information you provide them with the credit card issuing institution who is the party who makes the decision. If the charge back claim is for an item not as describe - paypal will not protect you when (not if) you lose the case. Only chance you have is to demonstrate it is a fraud. Paypal will take a police filing seriously

@Stat Monsters I did forget to add one thing. If you disagree with the facts upon which the buyer has filed a charge back, ie item not as described but he refuses to return the item, then your best chance is to file a police report against the buyer for mail fraud. The police report you submit to paypal. I have a paypal business account which protects against fraud (turning an item not as described into a fraud). This is how I have got my money back from paypal where a buyer filed a charge back against me and card issuer institution sided with the buyer.

You case was handed by Paypal seller protection, which is different from the above case which is filed as item not as described which is not protected by paypal

Not sure if you have any experience with chargebacks. There is a difference between a buyer filing a claim with paypal and making a chargeback. If buyer has made a chargeback claim then Paypal's only role is to provide information to the credit card issuing bank who will then make the decision, ie it is NOT paypal's decision.

@Stat Monsters Sorry to learn what you are going through. I predict that you will lose (@kav - I got it right this time ) this case. If buyer made a paypal claim you would have a fairly good chance of winning, as paypal is actually reasonable to deal with. However, given buyer has made a charge back claim it all lies with the credit card issuer. The credit issuer will 99% of times side with the buyer, as that is their client. As a seller, you do not matter to them. Unfortunately, you don't have paypal seller protection either in this case. Hope I am wrong. But if you loose, please make sure that the community knows about the buyer. There are also a few facebook groups which may be good, especially if buyer is also active buyer on facebook

UK currently got one until end of day today

ebay will not prevent them from viewing your auctions but they cannot bid on them

Damnit - not again!!!

If you are a seller whether you like it or not never refuse a book which a buyer ships back. If you loose and book gets returned to the buyer cause you refused to accept - you will be out of both the book and money

Google PhotoScan is good enough for me. I Just need to change the background to black

China has currency restrictions - a number of payment platforms available to the US are not widely used in china. As an example PayPal is not popular in China

oops - you are right

It is possible. go to my eBay account: preferences Choose site preference click buyers who... under buyer requirements Remember to also click the next box to apply to existing and future listings. having said this I never had any issues with zero fb buyers. The main issues I have had are with buyers who has 10-50 fb and now think they are experts

Did you ever managed to get the 80% perpetual discount code?

Don’t see an issue. I always reply to such question. Actually had one the other day. Never heard back from the person - not a simple - thanks. That is the other thing bothering me. The disregard for the time taken as a seller to answer questions

Does it have anything to do with your ban from that forum? We miss you over there. It was always fun - even though you always want to have the last say

Now we know @kav is back. A 10 pages thread became 16 pages!

Not sure what section you are referring to but you are wrong. Section 9 of the PayPal legal agreement refers to seller protection. also if does not make any sense, why would a buyer have to provide signature confirmation of delivery? anyway - trying to help you guys. Feel free to continue to sending with signature for items below $750

eBay and PayPal’s policies are in sync. Whoever from eBay told you to do tracking for items over $250 do not know their own policies. https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116

this is the link to paypal’s legal agreement. choose your location and the legal agreement applicable to all users https://www.paypal.com/qa/webapps/mpp/ua/legalhub-full I am pretty sure the $750 applies to all sellers, not just merchants @cigars&comix

i do have a merchant account but you should check the legal terms for personal accounts. btw - doesn’t cost anything to get a merchant account

@skypinkblu @cigars&comix They changed the policy from $250 to $750 back in 2014 https://www.paypal.com/us/webapps/mpp/security/seller-protection Postage requirement Protection for Item Not Received For items less than $750 USD (or equivalent as set out below)*, Proof of Shipment or Proof of Delivery (for intangible or virtual items or services) For items of $750 USD or more (or equivalent as set out below)*, Proof of Delivery (for tangible items) or Proof of Delivery (for intangible or virtual items or services) Protection for Unauthorized Transaction Proof of Shipment

PayPal covers up to $750 as long as tracking shows delivered and you meet other requirements for the seller protection. I only ship with signature for items above $750

I normally don’t list non-payment buyers here, but exception is when a buyer asks me to put a lot together, goes back and forth with pictures, buys the lot and then doesn’t pay halfuros https://www.ebay.com/usr/halfuros added to my block list