RoLaren

@MattM CS Are trading cards in the queue alongside comics? I ask because my cards order was received on 10/7, and it looks like some comic book submissions received after that have jumped ahead of my cards in the queue. Thanks

Sure, will do. This board is just a lot more active than the Trading Cards board, which is why I came here. I'll ask there though. Thanks Mike!

@CGC Mike Mike, are trading cards in the queue alongside comics? I ask because my cards order was received on 10/7, and it looks like some comic book submissions received after that have jumped ahead of my cards in the queue. Thanks

I realize this is the comic forum, but the trading cards forum is dead. I sent in eight cards, received 10/7. Still scheduled for grading. Will post updates if there's movement on the order.

I'm not sure doing DBZ/DBGT from 2000 is worth CGC's time. That collector base is deeply entrenched in BGS. Pretty much all those cards go there.

They can offer lower prices. At some point, when they are starved of work, they will have no choice.

Thanks for the reply @MattM CS. I will keep this in mind going forward. The written policy is at odds with my actual experience (see: my Houndoom 071 experience that was written about in a post above on August 13), where I was refunded the declared value of the card when it was damaged during regrading. I guess that refund shouldn't have happened, according to what you're saying and what the written policy says. Still, I'm super appreciative that Customer Service did refund me the value of that card since it was damaged. That was excellent customer service, and to be honest it's what sets you apart from BGS or PSA (I'm doubtful that either of those companies would have done what you did in this instance), so I'm a little disappointed to hear that it's now being emphasized that CGC won't take responsibility for damaging cards during regrading going forward. Think about it this way: these are repeat customers. When customers resubmit their cards multiple times for regrading, or to add sub grades, you're making profit x2, x3 etc. for grading the same card multiple times. I feel like you should want to encourage this business. A more customer friendly policy would be the one that has actually been put into practice (in my experience at least), rather than the one being emphasized here. That being, the card in question is guaranteed to hold its previous grade unless it's damaged during regrading, and if it's damaged during regrading, the declared value of the card is refunded to the customer. That is a much more customer friendly approach than just denying liability for what happens during the regrading process. Thanks, Brad

Yes I was successful! I submitted about 8 cards, all 8 or 9 already, and all held their grade, but 1 of my cards, originally a 9, did come back as a 9.5. I think this is probably extremely rare and it also wasn't a very expensive card. Basically they do have to crack the slabs, re-examine them, but CGC Mike has posted in several posts that it is guaranteed your grade won't go down, unless it does get damaged when they try and crack it open. You really saved my *** on my resub a few months ago Mike, I still owe you for that. Hoping my next experience adding sub grades goes smoothly like Snorlax's did.

Same, I have never used PSA and don't intend to because CGC's slabs are far more attractive IMO. But they need to lower minimums or lower prices to make themselves more attractive, or this division of their business will suffer. We could quickly realize a "race to the bottom" as far as grading goes heading into 2023, in a dramatic 1-2 year swing from where we've been recently. CGC is still the new kid on the block. I just want them to be okay and survive whatever's coming, and I hope they're making allowances to do that.

Hey Snorlax, Were you successful with your resub for adding subgrades? Interested to hear how your experience went. Did your previous grades hold? I am going to be submitting 5 or so cards in the next month to add sub grades to the labels.

@CGC Mike Okay, I PMd you, because I didn't get an email from her. That's too bad, because you are much more informative and helpful than customer service. And you're quicker to reply.

I am concerned for CGC's future security in the marketplace if they don't lower their prices or offer more competitive deals. Their most recent move has been to increase the price of sub grades. BGS is moving in the opposite direction, recently dropped their prices and turnaround times. PSA has been dropping their prices also, although their turnaround times are still bad. Look at the comparison with BGS though: BGS Economy tier - $25/card with sub grades, 25-45 day turnaround time CGC Economy tier - $40/card with sub grades, 20 day turnaround time BGS Standard tier - $40/card with sub grades, 10-20 day turnaround time CGC Standard tier - $50/card with sub grades, 10 day turnaround time CGC is still better in the Express and Walkthrough/Premium tiers, but they are going to lose a ton of business to BGS for customers seeking the cheapest grading options. I am hopeful a price decrease isn't far away. Thoughts?

@CGC Mike Mike, were you able to find out anything about this?

Thanks @CGC Mike! The status changed today to "shipped" with a ship date of 10/17. However there's no grade assigned to the cert number anymore. The Cert # is 4113179001. https://www.cgccards.com/certlookup/4113179001/ What does that mean? Thanks, Brad

@CGC Mike Hey Mike, I submitted the card mentioned in my OP for re-holdering and still haven't received a resolution on it. It was received by CGC on 8/18 and the submission # is 4113179. It has been 8 weeks now. I have exchanged emails multiple times with customer service (Matthew and Kailee), and Matthew told me over a month ago that the slab was moved from re-holdering to "mechanical error," and I told him that I had spoken to you here and that you had advised me to submit it under re-holdering. He said that because it was moved to mechanical error, it could take much longer to be processed. Would you mind checking on this submission for me? It's been a very drawn out, sort of frustrating experience. I would really appreciate it. Thanks, Brad

I just submitted the following eight cards from McFarlane's 1992 Comic Images set: Web-Slinger #74 Ready #41 Spider-Sense #10 Thirty Years #P-1 Red & Blue #P-6 Dynamic #P-2 Black Costume #75 I'm Gone #84 These are all pack fresh and were pulled three days ago. I tried to choose the ones in best condition to submit, but the production quality isn't great. I'll be interested to see how pack fresh cards from this set grade. I hope they grade decent because this submission cost a small fortune.

@CGC Mike Mike, I have another question about this. How will the cards graded in this signature event be shown in the pop report? Will there be a whole other section in the pop just for the signature series?

Thank you Mike!

Okay cool. Thanks!

@CGC MikeHey Mike, I have a question about this. I am attaching two pictures. The first picture is from the original announcement and it features the first label that was announced. This label has a bright red banner on it with Todd McFarlane's signature on it. The second picture shows a slab that is on the news page now, and the label on this slab has a faded badge with Todd McFarlane's signature on it. The bright red banner looks better IMO, and I was disheartened when the news page was updated with the label that has the faded banner. Can you verify which one is the actual label that will be used?

I would like to see an answer to this as well...

Thanks Mike, will do.

Here is what happened. @CGC Mike more or less saved the day. But there were still complications. I think I mentioned in my previous post that 3 of the 7 I submitted for re-grade were assigned lower grades. Well, after I alerted Mike, he somehow pulled the order back from the shipping department (because they had already packaged it and were prepared to ship it) and had two of the three cards corrected to the original grade. This was a big relief. However, one of the three cards had been damaged during the re-grading process. It was a Houndoom 071 from The Town on No Map, 1st edition holo. It had originally been a 9.5. When it was re-graded, the grader damaged the surface, and the new overall assigned grade was an 8. This really bummed me out, but Mike said someone from Customer Service would be contacting me. A few days later, I was contacted by Customer Service, and was offered a refund for the declared value I had given for the Houndoom, as well as a refund for the grading fee for the card, since it had been damaged during the grading process. It was disappointing but I won't complain. I feel like overall it was handled well, but only because I caught it before it was shipped back to me, and because Mike was so willing to help me out. Like I said if it hadn't been for Mike, this order would have been a complete cluster. I am going to give CGC more business for sure just because I feel like it was handled professionally when it was all said and done.

@CGC Mike I have a slab that was badly damaged in transit when it was shipped to me. There is a crack up the middle and the bottom right corner is busted. However, the card itself appears to have suffered no damage (thankfully). I am hopeful that the CGC holder prevented any damage from being done to the card. Will CGC re-holder a card that is in a damaged but still intact slab or should I submit it for grading via the normal process?

Hello @CGC Mike I just submitted 7 cards that were already graded by CGC and in CGC slabs. 3 of the 7 were graded lower than they had been previously. I submitted these cards for regrade under the assumption that the overall grade should not come down since it was said in your post above that the grade should not come down. Was this an error on the grader's part? The only reason I submitted these cards was to update the labels, since the labels in these 7 slabs were the old blue labels. I wanted the newer white/blue labels, but like I said I submitted under the assumption that the grades would hold. Can I take this to Customer Service? Thanks, Brad