Not really. I have customers waiting on their orders. CGC needs to act like it's the year 2020, not 1995.
But if CGC did away with fast track then your customers would be waiting even longer.
I'm no CGC apologist. I think it's compostable_fertilizer that they can't get their act together with TaT, QC issues, slab quality issues, and charging people extra on old already paid invoices but nothing is going to change if people keep feeding the beast by sending in more comics. Should they be better than this? Yes, they should, but they aren't and yet people will still keep paying them for the honor of waiting months and months and months to get their comics back. If people stop submitting maybe it will start to affect their bottom line and maybe, just maybe they will start to listen.