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MattM CS

Administrator
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Everything posted by MattM CS

  1. Hello, Unfortunately, we can not ship these invoices together. Orders cannot be changed or cancelled once they have been delivered to our facility. Because of this those books will be sent out separately. Let us know if you have any other questions.
  2. Hello Bob, If you filled out separate submission forms you can ship them separately. If they are all on the same submission form, if possible please ship them together. If they arrive in separate packages but on the same submission form, it can cause delays for those books to be received into the system.
  3. Hello Paul, It does not look like we have graded any books named "Manchete Esportiva". You would be able to search in our CGC Census below. Let us know if you have any other questions. https://www.cgccomics.com/census/
  4. Hello, Thank you for your question. The current status shows that this submission is still at pressing. I have linked our current pressing turn around times below to help give you some idea as to when these books may finish up with pressing. After they have been transferred to CGC you will be able to use our submission tracking tool by entering your the invoice #3863562 into the submission tracking search bar to see what their status is. Let us know if you have any other questions. https://www.cgccomics.com/submit/services-fees/ccs-pressing/
  5. Hello Devin, Thank you for your message. These invoices are still going through the pressing department. They have been in house for 191 of the 229 business day estimate for regular pressing. You can keep up to date on our current turn around times for pressing below. After they have been transferred to CGC you will be able to enter your submission number into the tracking feature on the website to see where they are at in the process. Let us know if you have any other questions. https://www.cgccomics.com/submit/services-fees/ccs-pressing/
  6. Hello, Thank you for your message. Currently your submission is still in the CCS pressing department. Once it has been transferred to CGC for grading you will then be able to track that submission again with it's invoice number: 3860535.
  7. Yes. That is correct. Have a great weekend!
  8. @Sweedy Hello, I know it is a surprise to see another Admin. JFuls is actually on vacation this week, so I am helping fill in. Thank you for keeping an eye out for our other customers.
  9. Hello, I know it is a surprise to see another Admin. JFuls is actually on vacation this week, so I am helping fill in. Thank you for keeping an eye out for our other customers.
  10. Hello, Thank you for your message. As long as you make the packing slip before your membership has renewed/ended there will be no problem with receiving your books into our office. You will NOT need to renew your membership between making the packing slip and the books being entered into our receiving department or any time after that so long as you were a member when originally making your packing slip. Let me know if you have any other questions.
  11. Hello, Thank you for your message. I apologize for the frustration this has caused. Please send an email to mmasterson@ngccoin.com with your invoice/submission number. I will help you take care of this with our accounting department.
  12. Good Morning, Currently, we have not released any information about the next Custom Labels we will be releasing. If you would like to get updates on new releases as well as all of our CGC News feel free update your Communication Preferences under your account to receive those emails. Also, if you follow @cgccomics on social media we have recently been polling our customers as to which characters they would like to see next on a custom label. We will likely do this again in the future. If you have any other questions feel free to let us know.
  13. Good morning Pete, Thank you for your question. It looks like your submission is currently in line to go through our encapsulation department. Right now, our magazine economy tier is running about 261 business days. CGC Services & Fees | CGC (cgccomics.com) If you have any other questions, please let us know. Thank you!
  14. Hello - Unfortunately, CGC is not able to accommodate requests to change or cancel services. This would divert resources from our teams which are working hard to complete submissions as quickly as possible while still maintaining our high-quality standards. We appreciate your patience and understanding. Please let us know if you have additional questions.