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current turn around rates at CGC
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Started by MarkDAnderson,

27,037 posts in this topic

NewWorldOrder

NewWorldOrder

Posted
Posted
On 3/9/2022 at 2:10 PM, Timmay said:

80's and 90's drek

I had one invoice last year I completely disagreed with, but besides that IMO they have been pretty fair lately.  At least from what I have been submitting, but I get everyone invoices can be different from many factors. 

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Petroman

Petroman

Posted
Posted
On 3/9/2022 at 4:55 PM, Timmay said:

The same could be said about the current modern graders.

Exactly what I was thinking!  I was pretty spot on with my modern (1990+) book grading estimates for many years, 90% accurate anyway.  Until 2021 came along.  Then that dropped to maybe 50-60%%, and normally in the wrong direction.  This has made submitting modern books much riskier, so I'm taking a break for awhile.  I'll let someone else's books be the training fodder for the new CGC graders.

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skybolt

skybolt

Posted
Posted (edited)
On 3/9/2022 at 5:03 PM, Petroman said:

Exactly what I was thinking!  I was pretty spot on with my modern (1990+) book grading estimates for many years, 90% accurate anyway.  Until 2021 came along.  Then that dropped to maybe 50-60%%, and normally in the wrong direction.  This has made submitting modern books much riskier, so I'm taking a break for awhile.  I'll let someone else's books be the training fodder for the new CGC graders.

It's super inconsistent. I understand if CGC got stricter across the board, but the last 7 submissions I received (mostly 80's and 90's books) are all over the board with the level of grading. Same goes with CCS pressing. Some lots are pressed to perfection, while others leave a lot to be desired.

In a round about way, I do agree with NewWorldOrder. If CGC feels compelled to hire and train new staff because everyone and their grand mother is submitting books (this includes me), then we have to prepare ourselves for inconsistent grading. I still don't understand how this could happen if 3 people are grading the books. The last grader should always be someone with experience.

Edited by skybolt
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cd4ever

cd4ever

Posted
Posted
On 3/10/2022 at 9:26 AM, ChrispyC66 said:

Let’s all take a deeeeep cleansing breath and release. That’s it. Now, one more… deeeeeep breath and release…

from May of 2020…

50C03E51-8FE0-4B05-B5BC-F383E19ECDFA.thumb.jpeg.816770c2b37d1e9653882198219db2a2.jpeg

Can you believe Fast Track Value was 15 days?!?:frustrated:

I remember sending in 50 Value books, not fast track, and having them back in 12 days.  That included shipping. They were literally received and out the door in 2 days. That was the height of the pandemic. 

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Wheresmymarvelvaluestamp

Wheresmymarvelvaluestamp

Posted
Posted
On 3/8/2022 at 5:46 PM, rube11 said:

I have been on these boards since 2003 and its almost criminal the responses people get every time they ask where their submissions are..I don't understand how they continue to get worse without it seems an effort on their part to get things right...whether they work overtime, weekends, hire and train more people,  buy more equipment or whatever... I know in my business IF I continue to tell customers the same old bs response I would not have customers... WHOEVER is heading the operation really needs to get their @hi$ together because they are failing...I realize basically 2 companies right now are doing the grading, but christ....fix the issue and do better then the other guys... just my rant....

Its a disgrace in my opinion what is happening here...prices increase, submissions get longer and its always the same stupid responses.. smh..  

100% Agree. However, for most people there is just too big of a gap between CGC and CBCS. They just take the bad customer service and continue submitting. I started sending books to CBCS but the wait times are just as bad for slow submissions. To be honest I just do not see a better option. I think if there was a truly better option people would start to move. This is the perfect time for a competitor to gain market share but apparently everybody has problems getting books out in a reasonable amount of time. My personal belief is that books should be graded within 3 months no matter the tier. Until a company can promise that then they are all similar in my opinion.

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skybolt

skybolt

Posted
Posted (edited)
On 3/10/2022 at 11:48 AM, Wheresmymarvelvaluestamp said:

100% Agree. However, for most people there is just too big of a gap between CGC and CBCS. They just take the bad customer service and continue submitting. I started sending books to CBCS but the wait times are just as bad for slow submissions. To be honest I just do not see a better option. I think if there was a truly better option people would start to move. This is the perfect time for a competitor to gain market share but apparently everybody has problems getting books out in a reasonable amount of time. My personal belief is that books should be graded within 3 months no matter the tier. Until a company can promise that then they are all similar in my opinion.

I honestly would prefer it more if CGC stopped accepting new submissions for a certain period of time (until they were close to catching up) over hiring new graders and having to train them on the fly. At the end of the day I prefer consistency over anything else.

Edited by skybolt
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Wheresmymarvelvaluestamp

Wheresmymarvelvaluestamp

Posted
Posted (edited)
On 3/10/2022 at 10:59 AM, skybolt said:

I honestly would prefer it more if CGC stopped accepting new submissions for a certain period of time (until they were close to catching up) over hiring new graders and having to train them on the fly. At the end of the day I prefer consistency over anything else.

I agree but I don’t submit books to make a living. I am sure people that make a living that way would be pissed. But regardless I think we all can agree something must be done. 7-8 months for a slow submission is just not good for anyone. When we get into the height of convention season it could approach a year. Something drastic must be done.

Edited by Wheresmymarvelvaluestamp
Mistype
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NewWorldOrder

NewWorldOrder

Posted
Posted (edited)
On 3/10/2022 at 7:26 AM, ChrispyC66 said:

Let’s all take a deeeeep cleansing breath and release. That’s it. Now, one more… deeeeeep breath and release…

from May of 2020…

50C03E51-8FE0-4B05-B5BC-F383E19ECDFA.thumb.jpeg.816770c2b37d1e9653882198219db2a2.jpeg

Can you believe Fast Track Value was 15 days?!?:frustrated:

This was great till others had to ruin these TaT's with their personal collection submissions :shy:, especially the "who are these people" artist/writers SS books.

I see the SS lineup and so many of these artist/writers are the D level cover band that no one that came to the bar really wanted to pay a cover for to get in.

image.png.bc5cdc55bfa22a8d0857648d44ed9a43.png

Edited by NewWorldOrder
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djzombi

djzombi

Posted
Posted
On 3/10/2022 at 10:26 AM, ChrispyC66 said:

Let’s all take a deeeeep cleansing breath and release. That’s it. Now, one more… deeeeeep breath and release…

from May of 2020…

50C03E51-8FE0-4B05-B5BC-F383E19ECDFA.thumb.jpeg.816770c2b37d1e9653882198219db2a2.jpeg

Can you believe Fast Track Value was 15 days?!?:frustrated:

WOW!!!!!!!!!!!!!!!

Two years later we're at 200+ days!!!!!   And yet it's business as usual over there?  
On the "plus" side, Fast Track is now a bigger value LOL

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ADAMANTIUM

ADAMANTIUM

Posted
Posted
On 3/8/2022 at 11:37 AM, ADAMANTIUM said:

Modern Slow, 20 book submission

Received AND SFG 11/02/21

Marked GEI today 3/8/22

Modern Slow, 20 book submission

Received AND SFG 11/02/21

Marked GEI today 3/8/22

QC/"finalized" 3/10/22

HOPING for shipped by tomorrow! :eek: eek...... and I promise you, there are some personal $1 bin diving books that "others" may say, "why?" haha :shy: 

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Jaywalker0

Jaywalker0

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  • Popular Post
Posted
On 3/10/2022 at 1:27 PM, ADAMANTIUM said:

...... and I promise you, there are some personal $1 bin diving books that "others" may say, "why?" haha :shy: 

I'm down for that and totally respect! So far, I only grade books of "value" usually monetary to some degree, for insurance and resell/trade leverage for better collection pieces. But when I'm slow submitting, I think of sending in some of my own $1 bin castoffs from PC because I don't display my valuable books - too worried about UV & theft. But would have no prob displaying some graded $1 bin books because I love cover and/or sentimental value. 

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irishcritic

irishcritic

Posted
Posted
On 3/10/2022 at 9:26 AM, ChrispyC66 said:

Let’s all take a deeeeep cleansing breath and release. That’s it. Now, one more… deeeeeep breath and release…

from May of 2020…

50C03E51-8FE0-4B05-B5BC-F383E19ECDFA.thumb.jpeg.816770c2b37d1e9653882198219db2a2.jpeg

Can you believe Fast Track Value was 15 days?!?:frustrated:

Those were the days……

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jlrangers21

jlrangers21

Posted
Posted

Seven submission order but had a Walkthru that got the box opened immediately.  Fast track seems to be making a difference to get to GEI status.  Label orders seem to take longer in QQC.  Actually Fast Track has it back to normal times from like 2019.  

Fast Track Economy with Labels (4 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 02/25/22
Grading Quality Control 03/08/22 - CGC charged 03/01/22


Fast Track Economy with NO Labels (8 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 03/01/22
Grading Quality Control 03/09/22 - CGC charged 03/09/22
Shipped 03/10/22

 

Fast Track Modern with Labels (3 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 03/01/22
Grading Quality Control 03/02/22 - CGC charged 03/02/22
Shipped 03/07/22  - Actually shipped 03/05/22 on Saturday

 

Modern Slow Track (25 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22

 

Modern Pre-sceen Slow Track with Labels (25 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22

 

Standard (4 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 03/01/22
Grading Quality Control 03/03/22 - CGC charged 03/03/22
Shipped 03/04/22

 

Walkthru with CCS Restoration Screening (1 Book)
Delivered 02/16/22
Received 02/16/22
Received at CCS 02/16/22
CCS Emailed Married Back Cover 03/08/22 - Responded please remove that part and no response as of 03/11/22

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STORMSHADOW_80

STORMSHADOW_80

Posted
Posted
On 3/11/2022 at 9:02 AM, jlrangers21 said:

Seven submission order but had a Walkthru that got the box opened immediately.  Fast track seems to be making a difference to get to GEI status.  Label orders seem to take longer in QQC.  Actually Fast Track has it back to normal times from like 2019.  

Fast Track Economy with Labels (4 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 02/25/22
Grading Quality Control 03/08/22 - CGC charged 03/01/22


Fast Track Economy with NO Labels (8 Books)
Delivered 02/16/22
Received 02/16/22
Scheduled For Grading 02/16/22
Grading/Encapsulation/Imaging 03/01/22
Grading Quality Control 03/09/22 - CGC charged 03/09/22
Shipped 03/10/22

 

I have a fast track economy, rec'd 1/3 still at GEI.

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