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DUDE, WHERE'S MY BOOKS? posted by Jonathan beckstein

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I went to check the status on my books I submitted and the page says there are no books at all.

 

I last checked my orders on Friday where two of my orders were scheduled to be graded and one that just arrived. I decided to check the status this morning and the site says there are no orders at all; pending or otherwise for my ACCOUNT. Either its a glitch and they are there or I'm being screwed.

 

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I went to check the status on my books I submitted and the page says there are no books at all.

 

I last checked my orders on Friday where two of my orders were scheduled to be graded and one that just arrived. I decided to check the status this morning and the site says there are no orders at all; pending or otherwise for my ACCOUNT. Either its a glitch and they are there or I'm being screwed.

 

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Their database is offline, perhaps the best day for maintenance? I checked my invoices and there is nothing there either.
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Same here -- I have 5 invoices in progress with CGC and beginning 2 days ago, I'm getting a message that says "no orders found." Definitely a little unsettling considering the values of the involved books. I guess they'll troubleshoot the issues and get back to all of us concerned customers when they return to work on Monday!

 

Hey CGC - Maybe have an emergency IT / communication process in place for issues like this so that all your OCD customers don't spend 2 days freaking out over a weekend db outage??

 

 

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