Where to Report/Request Assistance with Possible Grading Error/Fake I Purchased? 4 4

[Ryan1983]

I'm new, so I'll be brief: I recently purchased Ultimate Spider-Man #1 (Marvel/2000) at a 9.6, #3981670012. When it arrived I noticed that it had the "My Anti-Drug" advertisement on the back and was missing the Comics Code stamp on the front, all of which match the KB Toys reprint rather than the authentic Marvel newsstand edition. How was this book graded in error and not labeled as a reprint? I'm a rookie at buying graded books, have mostly bought/sold raw for twenty years, but this struck me as odd. Am I even in the right place to address this?

[Axe Elf]

On 5/14/2022 at 7:12 PM, Ryan1983 said:

I'm new, so I'll be brief: I recently purchased Ultimate Spider-Man #1 (Marvel/2000) at a 9.6, #3981670012. When it arrived I noticed that it had the "My Anti-Drug" advertisement on the back and was missing the Comics Code stamp on the front, all of which match the KB Toys reprint rather than the authentic Marvel newsstand edition. How was this book graded in error and not labeled as a reprint? I'm a rookie at buying graded books, have mostly bought/sold raw for twenty years, but this struck me as odd. Am I even in the right place to address this?

I feel bad for you, but I really hope it is seller fraud and not just another case of goofy ol' CGC faceplanting again.  We all laugh about their daily gaffes, but I would hate to see someone new to the hobby get swindled like this by a company with "Certified" and "Guaranty" in their name.

I can't really say anything to help you, though, so I'll just offer my sympathy and support--and my hope that it's all some kind of a misunderstanding.

[Lazyboy]

On 5/14/2022 at 9:27 PM, Axe Elf said:

I feel bad for you, but I really hope it is seller fraud and not just another case of goofy ol' CGC faceplanting again.

Nope. CGC messed up yet again.

On 5/14/2022 at 9:27 PM, Axe Elf said:

  We all laugh about their daily gaffes, but I would hate to see someone new to the hobby

Maybe read the OP again.

[Lazyboy]

On 5/14/2022 at 7:12 PM, Ryan1983 said:

I'm new, so I'll be brief: I recently purchased Ultimate Spider-Man #1 (Marvel/2000) at a 9.6, #3981670012. When it arrived I noticed that it had the "My Anti-Drug" advertisement on the back and was missing the Comics Code stamp on the front, all of which match the KB Toys reprint rather than the authentic Marvel newsstand edition.

The what?

On 5/14/2022 at 7:12 PM, Ryan1983 said:

How was this book graded in error and not labeled as a reprint?

CGC is unbelievably awful at labeling reprints properly. But at least this one wasn't a supposed first print TMNT #1 9.8.

On 5/14/2022 at 7:12 PM, Ryan1983 said:

I'm a rookie at buying graded books, have mostly bought/sold raw for twenty years, but this struck me as odd. Am I even in the right place to address this?

This section isn't the best place to contact CGC, but you should definitely contact CGC about this.

[revat]

You should probably return the comic ASAP if it’s not the comic you wanted

[Axe Elf]

On 5/14/2022 at 10:32 PM, Lazyboy said:

Maybe read the OP again.

The one in the Newbie Forum, where he says he's new?

[Lazyboy]

On 5/14/2022 at 11:42 PM, Axe Elf said:

The one in the Newbie Forum, where he says he's new?

 

On 5/14/2022 at 9:27 PM, Axe Elf said:

new to the hobby

 

On 5/14/2022 at 7:12 PM, Ryan1983 said:

 have mostly bought/sold raw for twenty years

 

[Ryan1983]

By "newsstand edition" I meant to say the standard "Direct Edition" cover with the Comics Code stamp that we all think of. This has been one weird instance of confusion for me. Do people even like these CGC errors? Is there a market for their gaffes? At this point, I kinda hope so...

[Axe Elf]

On 5/15/2022 at 12:28 AM, Lazyboy said:

 

 

 

You quoted all that and missed the most relevant part...

On 5/14/2022 at 7:12 PM, Ryan1983 said:

I'm a rookie at buying graded books

 

[AJD]

There have been threads lately about this particular mislabeling. I recall @CGC Mike posting on one such instance - maybe he could help point you in the right direction.

[CGC Mike]

On 5/14/2022 at 8:12 PM, Ryan1983 said:

I'm new, so I'll be brief: I recently purchased Ultimate Spider-Man #1 (Marvel/2000) at a 9.6, #3981670012. When it arrived I noticed that it had the "My Anti-Drug" advertisement on the back and was missing the Comics Code stamp on the front, all of which match the KB Toys reprint rather than the authentic Marvel newsstand edition. How was this book graded in error and not labeled as a reprint? I'm a rookie at buying graded books, have mostly bought/sold raw for twenty years, but this struck me as odd. Am I even in the right place to address this?

Hello

If you are looking to have the label corrected, I recommend you contact customer service.  Here is how you can get in touch with them.

Mike

1-877-NM-COMIC
(1 877 662 6642) toll free
941 360 3991

service@cgccomics.com

[JollyComics]

On 5/14/2022 at 7:12 PM, Ryan1983 said:

I'm new, so I'll be brief: I recently purchased Ultimate Spider-Man #1 (Marvel/2000) at a 9.6, #3981670012. When it arrived I noticed that it had the "My Anti-Drug" advertisement on the back and was missing the Comics Code stamp on the front, all of which match the KB Toys reprint rather than the authentic Marvel newsstand edition. How was this book graded in error and not labeled as a reprint? I'm a rookie at buying graded books, have mostly bought/sold raw for twenty years, but this struck me as odd. Am I even in the right place to address this?

Welcome to the boards.   Did you purchase it from eBay?   If it's not matched as it was advertised,  return it immediately.  

[DougC]

On 5/15/2022 at 6:47 AM, CGC Mike said:

Hello

If you are looking to have the label corrected, I recommend you contact customer service.  Here is how you can get in touch with them.

Mike

 

As you can clearly see from the quoted post (effaces mine) CGC does not actually care that you were duped into purchasing a book because you trusted their company and business, what they care about is leaving you holding the bag after they "correct" the label.

Return this book immediately! and in the future do not trust the CGC label and buy the book after looking over it carefully.

[Axe Elf]

On 5/15/2022 at 11:33 AM, Therapy? said:

Couldn't you see this in the auction pictures?

Even if he could, that kind of misses the point.  If it has already been "certified" and "guaranteed" by, you know, a Certified Guarany Company or something, he shouldn't HAVE to go looking for evidence that the encapsulated book is not, in fact, the book certified and guaranteed to be encapsulated.

The idea of paying an objective, trusted third party to authenticate collectibles should be in order to trust their objectivity.

[Axe Elf]

On 5/15/2022 at 2:19 PM, Therapy? said:

Do you think is was a typo that they spelled it "guaranty"?

No; "guaranty" has a slightly narrower definition than "guarantee" (which can also be used as a verb; "guaranty" can not), and it's commonly used in financial contexts, especially by insurance companies.  Although a "guaranty" is usually a promise to pay something, in CGC's case, I think it's just there to sound reassuring--because I don't see much of a promise to pay for their mistakes in evidence here.

On 5/15/2022 at 2:19 PM, Therapy? said:

CGC only guarantees two things: that the item is authentic and will be looked at by two graders.

I don't know if it was looked at by two graders or not, but they seem to have failed on the first promise where this item is concerned.

[The Lions Den]

Apparently, the information was entered incorrectly and no one caught the error...  

[Axe Elf]

On 5/15/2022 at 3:43 PM, Therapy? said:

So the comic book he's talking about isn't genuine, it's a counterfeit copy? 

Correct; it is not a genuine copy of the book described on the label.  I think this was all covered in the OP.

[Axe Elf]

On 5/15/2022 at 5:02 PM, Therapy? said:

 now try again without the semantic BS qualifier. Is the OP''s book counterfeit?

I'm not sure what you're trying to say, but I'm trying to say that the book encapsulated is not the book described by the Certified Guaranty Company's label, despite what the words "certify" and "guaranty" typically connote.

[Lazyboy]

On 5/15/2022 at 3:43 PM, Therapy? said:

So the comic book he's talking about isn't genuine, it's a counterfeit copy? 

Well, if you don't know what it is, how can you say it's authentic?

[revat]

Also, anyone expecting Cgc to be perfect should probably consider using a different service that they think is perfect.