Card is mislabeled with wrong card# 2 2

[Hal Haralampiev]

In a recent card Submission #4218414 one of the cards is assigned the wrong card set number:

• wrong 18 vs the correct 008/034 (see Cert # 4218414004).

We are supposed to receive the Fedex shipment later today but in general what is the process for correcting such typos?

TIA,

Alex

[NickiO CS]

Hello @Hal Haralampiev, 

Thank you for reaching out to us. I apologize for this error; we will happily fix the label for you. Please keep an eye on your email. I will send instructions to return your card for label correction and reholder. 

Thank you. 

 

 

[Hal Haralampiev]

Hi NickiO,

The slab was returned to CGC (CGC2643413762) and now is back without the expected correction! The grader provided the note in the photo below! What a waste of my time...

1. Your list on https://www.cgccards.com/population-report/pokemon/2/starter-decks/48/beginning-set-hs-japanese/3749/?page=1 is wrong;

2. Check on https://bulbapedia.bulbagarden.net/wiki/Beginning_Set_(TCG) for the correct list of cards in these Japanese decks and their numbers;

3. specifically for this Emboar the correct number is 008/037.

 

[RLL]

Is the “18” referring to the card number on the silhouette?

 

[Hal Haralampiev]

On 4/11/2023 at 4:11 PM, RLL said:

Is the “18” referring to the card number on the silhouette?

 

That's my guess... no other "18" on this card

[NickiO CS]

On 4/11/2023 at 3:11 PM, Hal Haralampiev said:

Hi NickiO,

The slab was returned to CGC (CGC2643413762) and now is back without the expected correction! The grader provided the note in the photo below! What a waste of my time...

1. Your list on https://www.cgccards.com/population-report/pokemon/2/starter-decks/48/beginning-set-hs-japanese/3749/?page=1 is wrong;

2. Check on https://bulbapedia.bulbagarden.net/wiki/Beginning_Set_(TCG) for the correct list of cards in these Japanese decks and their numbers;

3. specifically for this Emboar the correct number is 008/037.

 

Hello @Hal Haralampiev, 

My apologies for any inconvenience. I have requested a review of this issue, and I will reach out to you directly with a resolution shortly. 

Thank you. 

[Hal Haralampiev]

Hi NickiO,

Any update on this question?

TIA,

Alex

[NickiO CS]

Hello @Hal Haralampiev, 

Thank you for being so patient. The grading team is reviewing these details. I have reached out to them to request a follow-up, and I will provide you with an update as soon as possible. 

Thank you. 

[Hal Haralampiev]

Hi NickiO,

Any update on this question?

TIA,

Alex

[CGC Mike]

@NickiO CS @MattM CS

[NickiO CS]

Hello @Hal Haralampiev, 

Thank you for your patience. I have reached out to you directly via email.