T-D Posted July 6, 2023 Share Posted July 6, 2023 Hi everyone, Maybe someone can give some insight here. My books were delivered to the post office on 6/29 and it seems that no one has picked up my box. When I check the submission tracker on the CGC site, it say either not delivered or not scanned in yet. As someone who has sent in numerous submissions, the process of picking up and scanning in the box for storage should not take this long. Please advise. Link to comment Share on other sites More sharing options...
Administrator CrystalM CS Posted July 6, 2023 Administrator Share Posted July 6, 2023 Hello, do you happen to have the tracking number available? You can check to be sure this has arrived at our warehouse on our main webpage at the bottom of the page. Once received it can take up to 20 days to go through the intake process and be entered into the system. This depends greatly on the number of submissions being received at the time of delivery. With the recent holiday, you can expect some additional delays. Link to comment Share on other sites More sharing options...
T-D Posted July 7, 2023 Author Share Posted July 7, 2023 Hi, CrystalM Thanks for getting back - Tracking is USPS 9505512985563177359355 Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted July 7, 2023 Administrator Share Posted July 7, 2023 This has now been scanned in. Thanks for your patience. Link to comment Share on other sites More sharing options...
Cornelius The First Posted July 8, 2023 Share Posted July 8, 2023 Dealing with the same problem. Now it has a reminder to pick up the package by the 17th. I presume it is there and ok, however, with expensive packages like these it sure adds stress to wait and wonder… Even in the busier times this is the first time I’ve encountered this. Maybe I’ll have better luck Monday. I hope. Link to comment Share on other sites More sharing options...
greggy Posted July 9, 2023 Share Posted July 9, 2023 On 7/8/2023 at 12:51 PM, Cornelius The First said: Dealing with the same problem. Now it has a reminder to pick up the package by the 17th. I presume it is there and ok, however, with expensive packages like these it sure adds stress to wait and wonder… Even in the busier times this is the first time I’ve encountered this. Maybe I’ll have better luck Monday. I hope. CGC has the PO Box in their facility so they don't really have to go offsite to get them. It's already in their possession. Super Team United 1 Link to comment Share on other sites More sharing options...
Cornelius The First Posted July 9, 2023 Share Posted July 9, 2023 On 7/8/2023 at 10:46 PM, greggy said: CGC has the PO Box in their facility so they don't really have to go offsite to get them. It's already in their possession. I fully understand that. However, not scanning in packages for a week…I’m patient, it just adds some unnecessary confusion that seemingly could be avoided with a better scanning process…since, regardless of that fact, how do I ‘KNOW’ it’s there? Super Team United 1 Link to comment Share on other sites More sharing options...
Vrishnak Posted July 9, 2023 Share Posted July 9, 2023 On 7/8/2023 at 11:05 PM, Cornelius The First said: I fully understand that. However, not scanning in packages for a week…I’m patient, it just adds some unnecessary confusion that seemingly could be avoided with a better scanning process…since, regardless of that fact, how do I ‘KNOW’ it’s there? I'm in the same boat. Books arrived on the 3rd and when tracking on USPS website they say if not collected by the 17th they will be returned to me. Hopefully I'll have good news next week. Link to comment Share on other sites More sharing options...
Cornelius The First Posted July 9, 2023 Share Posted July 9, 2023 On 7/9/2023 at 11:20 AM, Vrishnak said: I'm in the same boat. Books arrived on the 3rd and when tracking on USPS website they say if not collected by the 17th they will be returned to me. Hopefully I'll have good news next week. I would predict that we do. Just a frustration that I hope is addressed. Holiday week at that, but it sounds very common. Link to comment Share on other sites More sharing options...
Cornelius The First Posted July 10, 2023 Share Posted July 10, 2023 Shows delivered. Good news. Link to comment Share on other sites More sharing options...
ymisbatg Posted July 11, 2023 Share Posted July 11, 2023 On 7/6/2023 at 2:47 AM, CrystalM CS said: Hello, do you happen to have the tracking number available? You can check to be sure this has arrived at our warehouse on our main webpage at the bottom of the page. Once received it can take up to 20 days to go through the intake process and be entered into the system. This depends greatly on the number of submissions being received at the time of delivery. With the recent holiday, you can expect some additional delays. Thank you for the 20 day reminder. It seems many people are anxiously awaiting their books to be entered into the system. Your post helped me to remain patient. I can't imagine waiting months. That requires some powerful zen-like patience. Link to comment Share on other sites More sharing options...
Cornelius The First Posted July 11, 2023 Share Posted July 11, 2023 On 7/10/2023 at 11:37 PM, Super Team United said: A week? Dude consider yourself lucky you weren't here when it took MONTHS to scan them in Not new to the game. I sent multiple packages in during the height of their busy period. Waited over a year for some books I didn’t fast track. Those packages were always scanned in prior to receiving a message that they would need picked up. Looked unusual, since this seems common lately, something in the scanning in process may have changed. My main concern was not seeing a delivered status through the postal service site which was a new occurrence. I know how long the process can take once delivered. Thanks dude. Link to comment Share on other sites More sharing options...
Vrishnak Posted July 11, 2023 Share Posted July 11, 2023 Mine show collected/delivered on July 5th, even though yesterday it was pending collection at the Sarasota Post Office. Now just waiting for them to show up in "Confirm Package Delivery" with the tracking number. Link to comment Share on other sites More sharing options...
Grimjack60 Posted July 11, 2023 Share Posted July 11, 2023 This seems to be a trend. I too, am awaiting confirmation of receipt by CGC. As previously mentioned in this tread, the turnaround times have drastically improved from a couple of years ago. I am curious about one thing though, current turnaround time for modern books is 20 business days. Do the 20 days start from when the shipment is delivered, scanned into CGC or entered into the grading process? On another note, in CGC's rebuttal (near the start of this thread) they display where you can enter your tracking number to check if the parcel has been accepted. (This display is not a true link to the tracking option but rather a 'png' file. Below (second image) is how the site looks on my end. As you can see, my parcel has been delivered (according to the USPS) but CGC website has no record of the package yet. Link to comment Share on other sites More sharing options...
Vrishnak Posted July 12, 2023 Share Posted July 12, 2023 @MattM CS @CrystalM CS Can CGC advise when my submission will be scanned in? Normally it wouldn't bother me too much, but I have some high value books (for my budget) in this submission. Submission# CGC1344142963 Thank you Link to comment Share on other sites More sharing options...
Ryan. Posted July 12, 2023 Share Posted July 12, 2023 I have a June 26 delivery that still hasn't shown up in my submissions. Vrishnak 1 Link to comment Share on other sites More sharing options...
Dee Runk Posted July 24, 2023 Share Posted July 24, 2023 Sadly, this just feels like CGC's way of displaying faster turnaround times. Wait a week to collect the order from the PO box, then wait another 2 weeks to scan in the package. I would like to see CGC give out more accurate turnaround times. The advertised turnaround time should include the PO wait, and the wait for CGC to "receive" the package. Just my suggestion. Link to comment Share on other sites More sharing options...
