Joel0109 Posted March 23 Share Posted March 23 (edited) Is this normal? How does pieces of broken plastic inside a CGC case pass quality control? Edited March 23 by Joel0109 Link to comment Share on other sites More sharing options...
Lightning55 Posted March 23 Share Posted March 23 Happens a lot. You would see that from other threads if you did a search. Or the various other QC shortfalls.... Link to comment Share on other sites More sharing options...
Poekaymon Posted March 23 Share Posted March 23 That's why it got a 9.6. BlowUpTheMoon, Stefan_W, Timmay and 1 other 3 1 Link to comment Share on other sites More sharing options...
Still Only 20¢ Posted March 23 Share Posted March 23 This is why we have the Mechanical Error submission. Link to comment Share on other sites More sharing options...
Lightning55 Posted March 23 Share Posted March 23 On 3/23/2024 at 11:48 AM, Still Only 20¢ said: This is why we have the Mechanical Error submission. Yes, get in touch with Customer Service. They will send you a shipping label for an M.E. return and correction. Kramerica 1 Link to comment Share on other sites More sharing options...
Joel0109 Posted April 3 Author Share Posted April 3 Unfortunately I was out of state when this package was delivered. By the time I got home, opened the package, and discovered the broken pieces of plastic inside the case, more than two weeks had passed. So I get to ship it back to CGC to get this problem corrected and I get to pay for it. More that $60.00 out of my pocket to pay for their screw-up. Not happy. Courageous Cat, crazyhips and BlowUpTheMoon 3 Link to comment Share on other sites More sharing options...
Still Only 20¢ Posted April 3 Share Posted April 3 For future reference, I believe you can get CGC to hold your shipments if you are going to be out of town when they are likely to ship. But it's definitely important to inspect your slabs for potential issues when they arrive. Link to comment Share on other sites More sharing options...
Tec-Tac-Toe Posted April 4 Share Posted April 4 I once received a case with a bit of broken comic book in it. Bad joke aside, as others have posted, I have had numerous ME because of a plastic piece, or pieces, in a case. Link to comment Share on other sites More sharing options...
Domo Arigato Posted April 4 Share Posted April 4 On 4/3/2024 at 1:28 PM, Joel0109 said: Unfortunately I was out of state when this package was delivered. By the time I got home, opened the package, and discovered the broken pieces of plastic inside the case, more than two weeks had passed. So I get to ship it back to CGC to get this problem corrected and I get to pay for it. More that $60.00 out of my pocket to pay for their screw-up. Not happy. 20+ years to reach a horrible level of quality control and craptastic customer service policies. Good job, CGC ! ! ! Gaard 1 Link to comment Share on other sites More sharing options...
Joel0109 Posted April 10 Author Share Posted April 10 On 4/3/2024 at 11:51 PM, Domo Arigato said: 20+ years to reach a horrible level of quality control and craptastic customer service policies. Good job, CGC ! ! ! I recently sent in my copy of Amazing Spider-man CGC 9.6 for a re-holder, order #: CGC9397312633. Unfortunately I was out of state when the comic was returned to me in it's new holder. By the time I got home, opened the package, and discovered that there was broken pieces of plastic inside the new holder, more than two weeks had passed. So I shipped it back to CGC for a second time, order #:CGC9411751066 to get this problem corrected, but since two weeks have passed, I get to pay for it. More that $60.00 out of my pocket to pay for your screw-up. Not happy. Link to comment Share on other sites More sharing options...
Gaard Posted April 10 Share Posted April 10 CGC has made dozens of bs decisions over the years. This 2 weeks to fix their mistake bs is one of the worst. crazyhips and Artboy99 2 Link to comment Share on other sites More sharing options...
