CGC Mike

I am working on getting access to the customer service info, so I can answer board members questions regarding submissions. This will make it easier for customers, myself and customer service. Currently, I have to compose an e-mail, wait for CS to answer, then contact the customer and relay the message. It would be handy if I could look it up myself. I expect I am 2 weeks away from having access.

Hello No, you cannot delete a topic you started. To get the thread removed from public view, you can click on the 3 dots in the upper right corner of your post, and report it to a moderator, asking to delete the thread. Mike

I just sent 1 to members with a minimum of 100 posts, and posted within the last 14 days, and only 133 PM's were sent. I think I will practice with the admins until I perfect this. I obviously missed a setting.

Sorry guys, I hit a wrong button setting up the e-mail drip campaign, and didn't post a link to this thread. I think I just sent 1000 PM's, and had to delete all of my inbox.

78 participants have signed up.

I'm moving this to comics general.

Unfortunately, submission tracking is lost after 8 months. Customer service can let you know where your submission is currently at. The web team has been trying to extend the tracking time for months. Apparently, it's a difficult task that we hope to accomplish soon. In a week or so, I hope to have access to the customer service info, and can let board members know where their submission stands.

As far as changes to the marketplace guidelines, I recommend that a poll is started by a forum member. In most cases, I will go with the majorities decision.

I'll give this a bump!

Hello Sorry it took so long to answer your question. It was a glitch. If your packing slip was generated between July 1 and July 4, you may have seen a charge of $15 for subgrades rather than $10. If you have already sent your shipment, please call customer service to have the subgrade fee adjusted. If you have generated the packing slip but have not yet sent it in, please write on the packing slip that the adjustment needs to be made. We’re sorry for any inconvenience this may have caused. Mike

Hello Sorry it took so long to answer your question. It was a glitch. If your packing slip was generated between July 1 and July 4, you may have seen a charge of $15 for subgrades rather than $10. If you have already sent your shipment, please call customer service to have the subgrade fee adjusted. If you have generated the packing slip but have not yet sent it in, please write on the packing slip that the adjustment needs to be made. We’re sorry for any inconvenience this may have caused. Mike

Hello I you would like to send them back it would be much appreciated, and we would remove them from the database. Mike

Sorry but, currently there is no on site grading listed in the events section.

Could I get the cert numbers for these books?

Hm, I am not sure. I can try to find out.

For now, it will be the same as we have been doing it. Not every book will come with graders notes.

It was my understanding that this is effective immediately.

Graders notes are free to everyone.

I will find out.

Posted on 7/7/2022 The updates will provide greater access and transparency to collectors. Certified Guaranty Company® (CGC®) is excited to announce that QR codes will now be included on its certification labels for comic books and magazines, and Grader Notes are now available to all for free. Collectors and dealers can use the QR code or go to CGCcomics.com/certlookup to enter a collectible’s certification number and access not only Grader Notes but also grade date, art comments, number graded in the CGC Census and more. Quickly look up collectibles on your phone Click image to enlarge. With the addition of a QR code on the CGC certification label, collectors can quickly look up a collectible and its pertinent information on the CGC website. Simply scan the QR code with your phone and be taken straight to the collectible’s description. It’s never been easier to verify that a CGC holder is genuine and has not been altered. When transacting online, this is essential knowledge that is now at your fingertips. Access CGC Grader Notes for free Click image to enlarge. When CGC graders examine a book, they may enter comments about its condition that describe problems, indicate the quality of interior pages and help explain why a collectible received the grade it did. Some examples of CGC Grader Notes include: Right Center Front Cover Lite Fingerprints; Left Center Back Cover Moderate Erasure Mark; Staple Rusted w/Rust Stained Interior. For more information about CGC Grader Notes, click here. Whenever a comic book has Grader Notes, CGC is making them available for free because they are a valuable part of the grading process that provide more information about CGC-certified comic books. Effective immediately, anyone can go to the free Verify CGC Certification tool and enter the CGC certification number for the collectible that you would like to look up. If Grader Notes are available, they will be viewable here. Submit collectibles to CGC! CGC is glad to provide collectors with greater access and transparency into the certification process. For direct submission privileges to CGC, join at the Associate, Premium or Elite membership level and receive other great benefits like 10% off at the CCG Store and a free CGC Shipping Kit Voucher if you are a new member. CGC also recently expanded its $150 Premium and Elite membership credit to include all services and fees. There’s much more to come as CGC continues to optimize its services!

Posted on 7/7/2022 The updates will provide greater access and transparency to collectors. Certified Guaranty Company® (CGC®) is excited to announce that QR codes will now be included on its certification labels for comic books and magazines, and Grader Notes are now available to all for free. Collectors and dealers can use the QR code or go to CGCcomics.com/certlookup to enter a collectible’s certification number and access not only Grader Notes but also grade date, art comments, number graded in the CGC Census and more. Quickly look up collectibles on your phone Click image to enlarge. With the addition of a QR code on the CGC certification label, collectors can quickly look up a collectible and its pertinent information on the CGC website. Simply scan the QR code with your phone and be taken straight to the collectible’s description. It’s never been easier to verify that a CGC holder is genuine and has not been altered. When transacting online, this is essential knowledge that is now at your fingertips. Access CGC Grader Notes for free Click image to enlarge. When CGC graders examine a book, they may enter comments about its condition that describe problems, indicate the quality of interior pages and help explain why a collectible received the grade it did. Some examples of CGC Grader Notes include: Right Center Front Cover Lite Fingerprints; Left Center Back Cover Moderate Erasure Mark; Staple Rusted w/Rust Stained Interior. For more information about CGC Grader Notes, click here. Whenever a comic book has Grader Notes, CGC is making them available for free because they are a valuable part of the grading process that provide more information about CGC-certified comic books. Effective immediately, anyone can go to the free Verify CGC Certification tool and enter the CGC certification number for the collectible that you would like to look up. If Grader Notes are available, they will be viewable here. Submit collectibles to CGC! CGC is glad to provide collectors with greater access and transparency into the certification process. For direct submission privileges to CGC, join at the Associate, Premium or Elite membership level and receive other great benefits like 10% off at the CCG Store and a free CGC Shipping Kit Voucher if you are a new member. CGC also recently expanded its $150 Premium and Elite membership credit to include all services and fees. There’s much more to come as CGC continues to optimize its services!

Hello You would need to contact customer service. They can update your credit card info. Mike 877-662-6642941-360-3991941-360-2558 (fax)Service@CGCcards.com

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