So what is the answer to your query? Are you saying he should eat international shipping which could be $20 - infinity in costs? Or that international customers should receive the value of free domestic shipping?
The latter has some cachet with me, the former is abject craziness.
Sean, you are smart enough to know that the right answer is the latter.
Never said seller should eat international shipping cost in full....only that if they offer free domestic shipping (lets say $10) then it would be a great customer service practice to offer a similar discount on international shipping (lets say $30 minus $8-$10)
If I offer free domestic shipping, I offer a discount on International shipping here...I do it to be fair to the out of area boarders, but it's a PITA, .
First of all, I think I've only sold one or two slabs in my life, I usually keep those, so most of my books can go out inexpensively here ...and for much less than $10.
2ndly, Paypal fees for out of the US are higher ...and lastly
We can have priority international mail picked up, but not first class. I get free priority boxes, but if I want to send something first class I need to find a box, drive to the PO and fill out all kinds of paper work.
If I were selling $100 books, I could see it, but usually I'm selling $10 books, unless someone takes a bunch it really is not worth my time to take an extra hour to mail it...and I hate to insist on Priority for out of the US...because of the cost...I've tried it, but I always feel guilty asking.
I've tried all kinds of combinations...offering to ship out of the US priority only, offering to ship first class for a minimum purchase...just have not found a happy medium yet....
I don't think it's that people want to be mean to out of US buyers, it's just a small series of inconveniences that seem to add up.
What's a bleeding jammer?
I appreciated your efforts to mail books to me Sharon, noting the PITA.