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gadzukes

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Posts posted by gadzukes

  1. On 10/17/2023 at 4:07 PM, NickiO CS said:

    Hello @gadzukes

    Thank you for reaching out to us. I am sorry to hear you missed your deliveries. Once we receive the returned package and check it into the system, we will reach out to you via email to arrange for a reshipment. Just like the intake of a new submission, the intake of a returned submission can take several business days to be entered into the system. We will reach out to you as soon as possible after the delivery of the package, and appreciate your patience.  

    If you are unable to be home to sign for deliveries during normal delivery hours, you can provide a FedEx Onsite location address at that time, and your package will be delivered to the FedEx Onsite location instead of home delivery allowing you to pick it up at your convenience. 

    I would also suggest registering for FedEx Delivery Manager.

    If you have any other questions, please let us know. 

    My order was delivered back to CGC on the 19th.  I still don't see anything else about it on the submissions page.  Just wondering,