A lot of push-back on this topic; are you the seller?
It's on the seller to purchase insurance for the item, opt for tracking, and/or signature upon delivery. If the item does not arrive to the buyer in the condition stated in the listing, all fault (money-wise) is on the seller. That is why the seller is asked if they want insurance when going through eBay's shipping process and not the buyer at the time of purchase. It is up to the seller to build this in to the cost (item + shipping); if he/she chooses to skimp on this part, it comes back to them.
Yes, the buyer could have made more inquiries into specific shipping, but it is still not a guarantee of method and/or secure packing.