Gaard

Many people say they're successful doing it I tried to do it once, but it just didn't feel right. I tend to make offers in the 80% range.

You got grader notes with a 9.6? Lucky.

How could CGC not know this is wrong?

That's assuming Gordon Gecko CGC even wants to turn the ship around.

If that's true, they must've had an idea of the number of returns that they would receive. I wonder if the actual number of returns is close to what they figured?

Possibly. It's also been clear for a while that the QC department is functioning far below what's considered acceptable. Of course, what I consider unacceptable may very well be acceptable to CGC (and it appears it is).

The Silver Surfer thing was more than a QC issue. It was deceit. And with the way things have been now for a very long time, it's pretty obvious that CGC condones it. Both employer and employee have no integrity.

I wonder how much my Christmas bonus is going to be?

I was on CL last night and thought what the heck. At least I'll finally have one.

I would just like to point out that when CCS announced the hiring of this new QC guy (May 25, 2022) Michael Saucerman, who was supposed to swoop in and make everything right, this thread was on page 129. It is now on page 194. I don't know, but to me it seems like things are getting worse. It doesn't seem like this guy is taking these QC issues at CGC very seriously. CCG Hires New Quality Assurance Manager, Michael Saucerman Posted on 5/25/2022 Saucerman comes to CCG from Toyota, a company known for its world-class quality management system. The Certified Collectibles Group® (CCG®) is pleased to announce that Michael Saucerman has been hired as Quality Assurance Manager. Saucerman brings 20 years of experience in quality management and continuous improvement to CCG. Michael Saucerman Prior to joining CCG, Saucerman worked as a Quality Engineer and Continuous Improvement Coordinator at Toyota and Adient, companies that are widely regarded for world-class quality management systems. His proven knowledge and expertise will elevate the level of excellence and service that CCG delivers to its customers. Under Saucerman’s supervision, CCG will also be increasing its quality control personnel and resources. “I am excited to join the team and assist in perfecting processes and quality control systems, ensuring customers have a great experience with CCG,” said Saucerman. CCG is currently putting into place several new processes focused on improving quality control, including the implementation of more stringent procedures, increasing inspection checkpoints within the certification process and expanding its quality control training programs. To further reduce quality deviations, CCG is also utilizing lean-management techniques and advanced analytics. With the implementation of lean-management techniques, quality management is as important as efficiency. CCG is striving for predictable, consistent quality control across all submissions. “We are thrilled that Mike Saucerman has joined our team as Quality Assurance Manager,” commented Steven R. Eichenbaum, CEO of CCG. “His experience will guide us in enhancing our quality control processes, resulting in fewer quality deviations and a better experience for submitters.” Interested in joining the CCG QC team? CCG is continuing to hire Quality Control Specialists and offering a $3,000 sign-on bonus! Learn more and apply at collectiblesgroup.com/careers. CGC could only use the "We're very busy" excuse for so long. We are well past that point. Actions speak louder than words. And in this case, results speak louder than anything. So far, all we've received is lip service from every CGC employee. I can't speak for anyone else, but for me personally, If all you can offer me is "We're working into it", save your breath. And while you're at it, hire some people with some integrity. Better yet, get a little for yourself.

Chris Hansen to CGC employee, "Have a seat. Right over there."

CGC is getting a reputation like used car dealers used to/have. You cringe when you deal with them.

Some people are like, "Don't even get that thing near my collection. It has a dab of ct on it, and I despise ct." But if we lived in a parallel universe where restoration had no effect on the FMV, would people still sing that same song?

From this one statement, Jason Bourne could find him.

If I remember correctly, he was complaining that they wouldn't?

I believe you. I've never read anything, however, where CGC has looked at video to settle a dispute.

These are the kind of people that work there. This is the kind of company where people like this want to work.

Same here. If someone wants to use my pic to say that it's their book, go for it ... wouldn't bother me at all.

Actually, I'm not sure if there are cameras at all. That's probably just a load of___.

Not sure if there are cameras elsewhere.

CGC/CCS employs jackwagons. But do they care? Seriously, do they even care? @MetalPSI I've been a member of that list for a long time now.

I got this one yesterday.