Was this a submission on your own CGC account? I ask, because the bolded comment would not make sense to me, if that is the case.
If you bought this from some else, I would suggest contacting them to see if they can have it re-holdered, and then re-send to you. That would take some time, though.
I personally don't like it, but as long as the integrity of the case is not compromised, there's really nothing to "worry" about. I have quite a few cases that have chips/cracks in them. I plan on getting them re-holdered soon.