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Posts posted by Funnybooks
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On 10/1/2023 at 7:48 PM, grendelbo said:
Watch out for this guy in those grading contests.
uh....I learned from the master
- ChrispyC66 and grendelbo
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On 10/1/2023 at 10:50 AM, TTG said:
New here and Just want to say that I am excited to hopefully participate in this grading Contest!
welcome
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Fair enough...let's get a discussion going.
When did you first reach out to SB?
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On 10/1/2023 at 5:31 PM, Gambold Vintage said:Hey @shortboxed, so customer service is Monday through Friday, 9-5 PST, but running interference on comic book forums is 24/7?
Because here you are, the Head of Marketing, taking the time on a Sunday morning PST to let me know about a customer service structure that evidently can't function on weekends...except to tell customers that it doesn't function on weekends.
Color me unimpressed by Shortboxed's priorities, sir.
> I hope you enjoy the book! < Yeah, well, we will see if it ever arrives.shortboxed is running interference on a weekend because someone is not capable of understanding that customer service is Monday through Friday, 9-5 PST...clearly stated
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Let's allow for some benefit of the doubt. It's only been a few days.
- Ken Aldred and KCOComics
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On 10/1/2023 at 7:26 AM, Gambold Vintage said:
Count me in as another one time only user. Ordered my first book on there four days ago. It hasn’t moved. No communication is possible with the seller and the “customer support” to the only two email addresses posted has ignored my emails.
There is no phone number or contact form, or any online record of communications. My grandmother has a better customer support interface for her yarn company.
My next step is to file a complaint with my credit card company. If you can’t respond to customers, you should not be taking their money.
I tried. Terrible first experience means I’ll take my business elsewhere. Happily there are plenty of other options.
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On 9/20/2023 at 9:21 PM, LDarkseid1 said:
I’d say it’s more like 2.75 imperfections 😂. Does that make a difference?
- LDarkseid1 and oakman29
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need more info regarding the specific book and how you determined your estimate
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On 8/22/2023 at 11:54 AM, zzutak said:
@CGC Mike, with all due respect, this question from "Management" is totally inappropriate and should never have been asked. It makes "Management" look like total weasel-like clowns.
Let's assume for the sake of argument that the top-right corner was severely compromised. Shouldn't whoever was handling the book when this large chunk detached have contacted their supervisor to document the problem and ask for guidance? Shouldn't the supervisor then have contacted @Dinohin22 to alert him to this issue and ask whether he still wanted to have the book graded? Shouldn't each of those contacts be noted in this book's digital record? And where is the missing chunk?
What am I missing here? Please help me understand why Management's question is appropriate.
This
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UPDATE to Shortboxed Shipping and Service issue
in Comics General
Posted
you have not answered my question?
when did you contact SB about this matter?