DonLaGreca

5 minutes ago, ShiningCollectibles said:

Legally no company is allowed to hold possessions and money without refunding it when asking. That could be classified under that number I put. But again I just want my stuff moving. It's been far too long or returned.

Try reading the service terms and conditions you agreed to before you shipped your cards next time.. 

21 minutes ago, ShiningCollectibles said:

Like I said before don't accept more than you can handle simple as that. They know what they can handle and they are being completely negligent about the situation. If they can't handle it simple as that don't accept it. Legally, a company has to honor their turnarounds by a certain amount of time. I am pretty sure in every state that law remains. Plus you can't hold possessions/funds captive. Another word for that could be classified as a scam.

No company is legally obligated to to honor "estimated turnaround times" I mean the language is right there when you click the turnaround times... "Turnaround times are estimates only and are NOT guaranteed" 

Economy submission: 9 cards no subgrades

12/9: Received

3/30: Scheduled for grading

Total days: 111

Business days: 78 minus 4 days for holidays so 74 total business days. 

So I guess that's beating the current TAT of 110 working days by a month. 

1 hour ago, C2N0 said:

You’re right. You should apply to run their warehouse. Find the best package sorters. 

Not a bad idea

4 hours ago, Nathan Robins said:

If you are waiting multi week then they prob missed the walkthrough label on the outside of the box. My express that was delivered on the 17th was on the system on the 18th

No I certainly wrote WK on all sides of the box in sharpie, it could not be missed. But this seems to always be the first assumption people make. I guess you are just fortunate. 

13 minutes ago, C2N0 said:

You’re welcome to apply and sort packages for them all day. Lol. 

I'd like to think there is minimal training involved in receiving and sorting packages. I could understand the difficulty presented with scaling a high quality grading operation, but I assume in this economy it should not be that hard to find people looking for jobs, but I could be wrong. 

14 minutes ago, Leroyx4 said:

hello all. im sorry if this is a noob question. i just did my first ever submission of 15 cards using the standard service and it was received on 3/15. ive read through this post and ive seen a few people mention writing their submission level on the box. i know for sure that i did not do this.. is it worth it contacting CGC and letting them know or should i just let it ride? any input is greatly appreciated. thank you 

They state to only write on the box for express and walkthrough submissions. 

57 minutes ago, johnnyms said:

15 card Economy with sub grades received 12/9

Grading / Quality Control 3/29

Looks like my cards will finally be done this week

 

I have a 9 card Econ submission with no subgrades still showing as received… *sigh*

Was wondering if someone at CGC could provide some insight into the time it takes to log in a WK submission. I understand the backlog and what not for all submissions, but your most premium service with a 5 day TAT labeled "Walkthrough" should not include a multi week add on to have the cards logged into the system. 

14 minutes ago, Yeahiwasder4dat said:

I'm assuming if they make it through let's say 2k cards a day, they are receiving 2k+ in Standard and above a day so the bulk and economy are just something they can't get to. They make far more money off the other tiers so they focus on those. I'm just wondering how they'll ever make to them if people keep sending in cards.

They will make it to them, it will obviously just keep taking longer and longer, as has been the case with TAT's being extended exponentially. The only gripe I have is their lack of attention to the orders submitted before 2/16, which had to be paid in full. Orders since that date do not have to be paid until they are graded, which is how PSA does it, and how CGC should have always done it. I could understand waiting and having TATs pushed back by 250% but when they are not only holding my cards but also a large chunk of my money, its a bit annoying to have your orders overlooked. 

6 minutes ago, Josh Stevenson said:

Thanks for your reply. Have you sent in yourself personally and done this?

yes. 

print two copies..

9 hours ago, nickdrizzle said:

I’m in the same boat. Economy delivered around the same time as yours. I reached out about upgrading to standard but on top of the additional fees my order would be moved to the back of the line. No priority or anything, so it would prob still be about the same wait 

haha ya'll better sit tight, my Economy submission was received 12/9 and its yet to even be scheduled for grading....

On 3/25/2021 at 9:59 PM, Iceman399 said:

They are all put in their own "piles" on a first in first out basis for the most part.

It's no different in their comic grading.  Moderns which are $20 are currently faster than value $27 and Econ $38.

Given that Econ is almost the same TAT's as Bulk I'm guessing you will see movement any day now (unless you didn't have the cards in the proper order or had errors or subs etc that add to TATs).

This should not be the case. If you pay more for a higher service, and this service does not have a minimum of 50 cards, it should be much much faster. Sad

15 hours ago, PaulS. said:

I assure you nobody is "being lazy." That is very disrespectful to our staff members who have been working extremely long hours and even giving up time on their weekends to help catch up. We have also been hiring as fast as we can (70+ people so far this year) but training takes time and we will not sacrifice quality. Lastly, we also just bought a new building to expand our footprint and help with the backlog. 

You are welcome to apply. CGCcards.com/careers

 

Paul

Just curious if you guys are hiring people to simply receive and log in the mail. I would think there would be minimal training required to teach someone how to sign for a package and log it into the system. I understand the delay in grading and wanting to make sure you do not rush the grading process, but when the TAT times are already exceeding the estimates by 4x, and you tack on almost another month on top of that to just get the package opened, it's pretty disappointing.

1 hour ago, sellerservicescorp said:

You are about to be real disappointed if you are expecting a Standard order that was marked as received on 3/24 to arrive back to you before early April....

Try Christmas 

48 minutes ago, Iceman399 said:

4 Bulk submissions

All received 12/10

1 moved SFG yesterday

1 moved to SFG today

2 still at received.

I'm kinda getting pissed off now seeing multiple bulk submissions received after my economy order getting graded. I mean wtf is going on at this point. How does a 50 card bulk submission get graded faster than an economy submission of 9 cards that you get charged nearly double the price for? Id love to hear the explanation. 

Hire more people to receive and sort the mail...... You do not need to train someone how to log in packages. How has this not been scaled up yet?? Who is running this company honestly. 

You'd think the least CGC could do is hire a bunch of people to literally just sort mail received. Its not like they need to train someone to grade cards. It should be pretty simple to scale up the mail receiving aspect of your business. #sad

I am getting my entire binder of base set unlimited energy cards graded. About 500 cards. Maybe they can dedicate a team to strictly energy cards and ill get it back fast. 

haha dudes bugging out 

50 minutes ago, Yoshizard64 said:

50 card bulk

Received: 12/7/20

Grading / Quality Control: 3/17/21

Finalized / Imaged / Shipped: 3/22/21

Finally got them back in my hands today with next day shipping.

Damn this is pretty sad to see happen while I have an Economy submission with 9 freaking cards received 12/9 that is still sitting in received. 

2 hours ago, The Nameless One said:

I both agree and disagree. I agree that the consumer in question is selling the card too early, I disagree that the card has no value. Not looking at the price, I'd buy that card for... $30cdn on the spot, maybe pay the shipping because I'm feeling nice to the poor kid trying to hustle the big bad pokemon market... is that worth the grading and time? Probably not, people are going crazy right now doing whatever and I don't disagree that I've seen a lot of bad, weird, why would I grade this cards. If I had this card in nice condition, I would consider getting it graded

Personally, I feel like that card could be $100-$200 in five years, "sequin holo rare promo"? Neat. One of my favorite starters, not just a pokemon but one of the pokemon you had to choose? Priceless. Would I plan on selling it? Probably not, I think it's a cool keepsake. Maybe in 10-20 years we get some serious Litten hype and that sequence of evolutions becomes the new Charizard. Who knows!

my point is, the card is not all that popular, and it got a 7.5. No one wants a 7.5 of a random promo card. I am sure if the person took the time to carefully review the card they could have noticed many of the flaws CGC picked up and not wasted valuable time and resources from CGC that they are terribly lacking right now. Its common sense. 

37 minutes ago, The Nameless One said:

I'm loling now because that's the exact kinda card I would scoop. I'm a fan of Litten who is my favorite starter pokemon since Squirtle, so that one has potential nostalgia value down the line on top of the potential of being a promo. I've ranted a lot about NA cards but I like their promo market and collect sets with good promos with plans on getting a few graded. I paid 90cdn for three tins, each with promos I consider to be well worth 90 each in the near future, plus I got 12 packs and pulled a couple nice cards. The tins are beautiful too, nice to have those as display pieces for my future nerd wall

I mean its a 7.5 Litten promo card, people need to take a look at their cards before they send them in at least. This card was a literal waste of CGCs time and in turn all of our time. 

This is why I cant get my cards back in a reasonable time...... Cheers