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current turn around rates at CGC
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Started by MarkDAnderson,

26,949 posts in this topic

mysterio

mysterio

Posted
Posted
Shipped off (8) moderns today 4/23/14, let the games begin.

 

My economy books from 1/21 arrived today........

 

Almost 5 months? Are you serious?

Ffffffff....

 

How does 4/23 - 1/21 = 5 months? My math says 3 months and 2 days, which is still a long time to wait for Economy books, I'll grant you.

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thunsicker

thunsicker

Posted
Posted

Update:

 

Value Slow Track:

03/28/2014 Received

 

Value Slow Track:

03/31/2014 Received

 

Col Soc Magazine sized:

03/31/2014 Received

04/18/2014 Scheduled for Grading

 

Col Soc Comics sized:

03/31/2014 Received

04/07/2014 Verified

4/22/2014 Scheduled for Grading

4/24/2014 Graded

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Gem_Mint

Gem_Mint

Posted
Posted (edited)

looks like moderns as early as 3/25 are still sitting at received.

 

My modern slow track 3/31 and 4/17 sit at received...I'd be happy with a verified at this point.

 

This way I could click the invoice and see the titles. At this point I forgot what was sent!

 

 

Not really, but ya know....

Edited by DoveCity187
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The_Crimson_Son-migration

The_Crimson_Son-migration

Posted
Posted
Col Soc Coupon

2 Golden Age

2 Silver Age

Received 4/7

Verified 4/9

 

12 Business days so far with no movement, not counting the 18th as a con day.

 

Based on others post's it seems that "15 day coupon" means "whenever the heck we want" coupon. Considering CGC just brought in two 'consultants' that won't be encapsulating (the bottleneck) I don't see their contribution benefiting to reduced turnarounds.

 

Not to mention the HUGE conflict of interest of a 'consulting grader' being a dealer, regardless of the statement that "he won't be allowed to grade any of his own submissions", that's for another thread all together.

 

Right there with ya! Verified 4/8 still waiting for movement. Here's a quote from yesterday that'll make you, well, less happy... :(

 

 

Well, since my 3/31[Coupon Submission] just moved to Scheduled for Grading I'd guess you have another couple of weeks...

 

Yep, I guess it's par for the course, really. Realistically, I shouldn't expect to see the books for at least 30 days given CGC's track record. But reasonably, shouldn't we expect a company that we all pay considerable amounts of money to, to carry out their end of contractual business obligations and adhere to certain time constraints to provide services paid for in a timely manner? If not a penalty should be paid or compensation should be made commensurate to the amount of value not delivered. If a 15-day Standard coupon isn't contractually fulfilled, another 15-day coupon should be given or at least a 15-Day Modern Coupon given for value not delivered. Any other business would be held liable for false advertising.

 

Rant over. rantrant I'll just call them, make my concerns clear and give them the opportunity to rectify the situation. Likely to no avail.

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The_Crimson_Son-migration

The_Crimson_Son-migration

Posted
Posted

UPDATE:

-Just called

-Given an explanation that a 15 day coupon is 'implied' as an estimation of 15-30 days, even though it isn't clearly stated "expressed" on any webpages or express/limited warranties and not clearly marked as 30 days under the 'current turnaround for a Col Soc Coupon.'

-I asked that if the books aren't completed and marked as shipped within this 'implied but not clearly denoted' 30 day time, if compensation would be made in the form of another 15 day standard coupon or at the very least a 15-day modern coupon.

-Was told again that even though current turnaround states 15 business days, its still an estimation at best.

-I stated under their "Guarantee and Exclusion of Warranty/Limitation of Remedies" if I should enact said clause:"If you wish to notify CGC in writing within 5 days of the time that you become aware of the facts giving rise to such remedy" in the "Infringement of it's services" that a contractual business obligation not being met (even under the implied 30 days at most estimation) falls under false advertising under Florida State Law.

-Placed on hold

-Was told that my books would be graded and marked as shipped within the 15-day time frame and assured that my books will go out to me safely handled and graded properly next week.

 

*background* - I write and enforce legal contracts between my fiber-optic/telecom firm and multi-million dollar companies such as Verizon, AT&T, Qwest, Clearwire, Infinera and United States SSA (social security administration.)

 

 

 

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Gem_Mint

Gem_Mint

Posted
Posted
UPDATE:

-Just called

-Given an explanation that a 15 day coupon is 'implied' as an estimation of 15-30 days, even though it isn't clearly stated "expressed" on any webpages or express/limited warranties and not clearly marked as 30 days under the 'current turnaround for a Col Soc Coupon.'

-I asked that if the books aren't completed and marked as shipped within this 'implied but not clearly denoted' 30 day time, if compensation would be made in the form of another 15 day standard coupon or at the very least a 15-day modern coupon.

-Was told again that even though current turnaround states 15 business days, its still an estimation at best.

-I stated under their "Guarantee and Exclusion of Warranty/Limitation of Remedies" if I should enact said clause:"If you wish to notify CGC in writing within 5 days of the time that you become aware of the facts giving rise to such remedy" in the "Infringement of it's services" that a contractual business obligation not being met (even under the implied 30 days at most estimation) falls under false advertising under Florida State Law.

-Placed on hold

-Was told that my books would be graded and marked as shipped within the 15-day time frame and assured that my books will go out to me safely handled and graded properly next week.

 

*background* - I write and enforce legal contracts between my fiber-optic/telecom firm and multi-million dollar companies such as Verizon, AT&T, Qwest, Clearwire, Infinera and United States SSA (social security administration.)

 

 

 

lol can I give you my invoice numbers and you give them a call on my behalf?

 

;)

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seanfingh

seanfingh

Posted
Posted
UPDATE:

-Just called

-Given an explanation that a 15 day coupon is 'implied' as an estimation of 15-30 days, even though it isn't clearly stated "expressed" on any webpages or express/limited warranties and not clearly marked as 30 days under the 'current turnaround for a Col Soc Coupon.'

-I asked that if the books aren't completed and marked as shipped within this 'implied but not clearly denoted' 30 day time, if compensation would be made in the form of another 15 day standard coupon or at the very least a 15-day modern coupon.

-Was told again that even though current turnaround states 15 business days, its still an estimation at best.

-I stated under their "Guarantee and Exclusion of Warranty/Limitation of Remedies" if I should enact said clause:"If you wish to notify CGC in writing within 5 days of the time that you become aware of the facts giving rise to such remedy" in the "Infringement of it's services" that a contractual business obligation not being met (even under the implied 30 days at most estimation) falls under false advertising under Florida State Law.

-Placed on hold

-Was told that my books would be graded and marked as shipped within the 15-day time frame and assured that my books will go out to me safely handled and graded properly next week.

 

*background* - I write and enforce legal contracts between my fiber-optic/telecom firm and multi-million dollar companies such as Verizon, AT&T, Qwest, Clearwire, Infinera and United States SSA (social security administration.)

 

 

 

God, I admire you.

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faster friends

faster friends

Posted
Posted
UPDATE:

-Just called

-Given an explanation that a 15 day coupon is 'implied' as an estimation of 15-30 days, even though it isn't clearly stated "expressed" on any webpages or express/limited warranties and not clearly marked as 30 days under the 'current turnaround for a Col Soc Coupon.'

-I asked that if the books aren't completed and marked as shipped within this 'implied but not clearly denoted' 30 day time, if compensation would be made in the form of another 15 day standard coupon or at the very least a 15-day modern coupon.

-Was told again that even though current turnaround states 15 business days, its still an estimation at best.

-I stated under their "Guarantee and Exclusion of Warranty/Limitation of Remedies" if I should enact said clause:"If you wish to notify CGC in writing within 5 days of the time that you become aware of the facts giving rise to such remedy" in the "Infringement of it's services" that a contractual business obligation not being met (even under the implied 30 days at most estimation) falls under false advertising under Florida State Law.

-Placed on hold

-Was told that my books would be graded and marked as shipped within the 15-day time frame and assured that my books will go out to me safely handled and graded properly next week.

 

*background* - I write and enforce legal contracts between my fiber-optic/telecom firm and multi-million dollar companies such as Verizon, AT&T, Qwest, Clearwire, Infinera and United States SSA (social security administration.)

 

 

 

God, I admire you.

 

+1 Love this story.

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mschmidt

mschmidt

Posted
Posted
UPDATE:

-Just called

-Given an explanation that a 15 day coupon is 'implied' as an estimation of 15-30 days, even though it isn't clearly stated "expressed" on any webpages or express/limited warranties and not clearly marked as 30 days under the 'current turnaround for a Col Soc Coupon.'

-I asked that if the books aren't completed and marked as shipped within this 'implied but not clearly denoted' 30 day time, if compensation would be made in the form of another 15 day standard coupon or at the very least a 15-day modern coupon.

-Was told again that even though current turnaround states 15 business days, its still an estimation at best.

-I stated under their "Guarantee and Exclusion of Warranty/Limitation of Remedies" if I should enact said clause:"If you wish to notify CGC in writing within 5 days of the time that you become aware of the facts giving rise to such remedy" in the "Infringement of it's services" that a contractual business obligation not being met (even under the implied 30 days at most estimation) falls under false advertising under Florida State Law.

-Placed on hold

-Was told that my books would be graded and marked as shipped within the 15-day time frame and assured that my books will go out to me safely handled and graded properly next week.

 

*background* - I write and enforce legal contracts between my fiber-optic/telecom firm and multi-million dollar companies such as Verizon, AT&T, Qwest, Clearwire, Infinera and United States SSA (social security administration.)

 

 

 

God, I admire you.

 

+1 Love this story.

 

What's a "15-day modern coupon"?

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mschmidt

mschmidt

Posted
Posted
Should've said 'modern coupon', I have no idea what it is or for that matter a 'magazine sized coupon.' I've seen previous boardies make remarks about both types of coupons, but I have no idea how they were obtained.

 

I think you're talking about the Wizard World show coupons - they give you 1 free modern sub, but are only valid during the WW shows they're handed out :thumbsup:

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Jaylam

Jaylam

Posted
Posted
Coupon Submission 4 SA books

 

Received/ Verified - 4/8

No movement yet...

 

4/21/14--->Still sitting @ verified...10 business days with no movement (not counting the day it was received).

 

I'm 3 days behind you at 4/11 with my Coupon. I'll have to follow and see when they grade yours, hopefully in a week or two.

 

Well, since my 3/31 just moved to Scheduled for Grading I'd guess you have another couple of weeks...

 

Wow! I guess the 15 day turn around estimate is waaaayyyyy off! I'm still confused on why CGC's business model of "Relatively expensive...Never on time...Always late...Misleading turnaround estimates...blue-purple-blue-purple...pay for a membership...your grade isn't guaranteed, it's only an opinion...pay for your own graders notes" is successful? I need to figure it out so I can make millions by providing sub-par service...while making people LOVE me!

 

Hmmmm, "providing sub-par service....while making people LOVE me!" sounds like your typical Soviet era one party communist government, oh wait, you're talking about CGC, I must have missed that.

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