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current turn around rates at CGC
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Started by MarkDAnderson,

26,948 posts in this topic

Sqeggs

Sqeggs

Posted
Posted
8 hours ago, skypinkblu said:

What makes it even less customer friendly are the new shipping rules. You can't have the addresses switched once the packages are going out. Before, I knew when it said "scheduled for grading" that I had a few weeks before the books would be mailed, so if I were going away, I could call and have the address changed, or the books held or notify Fedex to hold them, or send them somewhere else if need be. 
Now, it's SURPRISE! your books are going to your house tomorrow, forget the fact that you are going to be away for a week and they might get sent back. .

Just have them send the books to me and they can play with my books until you get back.

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Sqeggs

Sqeggs

Posted
Posted
6 hours ago, mysterio said:

“Scheduled for grading” is the new “Received”.

This was a strange change. Makes you wonder whether they are actually scheduled for grading in the sense that there's now a specific date on which they will be graded or whether they've just been logged into the queue, which seems more likely. hm

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joeypost

joeypost

Posted
Posted
3 minutes ago, Sqeggs said:

Unfortunately, sounds like they may have a found a problem. The QC found something that wasn't too Q. Otherwise, that's longer than I can recall having a book sit at that stage.

This. I have seen books that were "Universal" move to "qualified or restored" at this stage. 

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Drew Stair

Drew Stair

Posted
Posted
8 hours ago, szav said:

Yep... starting to wonder if they weren't robbed and just didn't tell people yet.  I say that only half jokingly...here's the funny thing on the timing with my recent submissions.

Economy Fast Track Received 5/10/19 - shipped 6/5/19.

Economy Fast Track Received 5/16/19 --- still at grading QC 7/5/19

2nd order in the exact same tier received just 6 days later but now has taken 25 days longer....

 

I'm wishing I had fast tracked mine. Did regular Economy because it was slightly faster than FT Value at the time of submission. By the time they checked them in on 5/8, TATs jumped up by 20 days. I'm guessing I have at least another month at this point.

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Drew Stair

Drew Stair

Posted
Posted
9 minutes ago, Sqeggs said:

Unfortunately, sounds like they may have a found a problem. The QC found something that wasn't too Q. Otherwise, that's longer than I can recall having a book sit at that stage.

 

5 minutes ago, joeypost said:

This. I have seen books that were "Universal" move to "qualified or restored" at this stage. 

 

2 minutes ago, GreatCaesarsGhost said:

Yikes!

I'm guessing they are so backed up across the board this is most likely just a delay in encapsulation.

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mysterio

mysterio

Posted
Posted
9 minutes ago, Sqeggs said:

This was a strange change. Makes you wonder whether they are actually scheduled for grading in the sense that there's now a specific date on which they will be graded or whether they've just been logged into the queue, which seems more likely. hm

I agree, but I guess technically any book that is submitted is scheduled to be graded someday...

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Sqeggs

Sqeggs

Posted
Posted
1 hour ago, szav said:

I’ll be crossing my fingers that it was something more like they decided the grades given originally were too low instead.

Probably Newton rings. I've heard they never send any book out with Newton rings these days. :insane:

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Kchung

Kchung

Posted
Posted
3 minutes ago, netherxvoid said:

Standard scheduled for grading on 6/7 and nothing since, upon time of receiving these books turnaround was 15. Today is day 20 not to mention the almost 2 weeks it took to log them in.

I'm at 17 days now since USPS tracking said delivered and it has yet to be logged in by CGC as received. Hopefully they will get logged in this week.

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shizirox

shizirox

Posted
Posted

6/14 - Delivered to CGC PO Box
6/18 - Marked as Received
6/19 - Scheduled for Grading

These are all Modern Gradings only - 38 total books

Sitting at 13 workings days right now....any expectation I should have on dates i can get them back?

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Xyrmellon

Xyrmellon

Posted
Posted (edited)

4 economy books received 4/24.

Finally hit grading/qc on 7/3. I hoped they could get 4 books done today, but alas it looks as not (Still have a couple hours, fingers crossed).

Edit: Nope! Hopefully tomorrow. 

Edited by Xyrmellon
Update
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Old Fashion PB and J

Old Fashion PB and J

Posted
Posted
8 hours ago, Bighaley21 said:

3/14 here for 5 books. Been in "grading/quality control" for a week. I'd be shocked if I got them back before August..

I called last week and asked they said they should be shipping mid July. Not looking good if you're in GQC for a week.

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