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current turn around rates at CGC
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Started by MarkDAnderson,

26,947 posts in this topic

netherxvoid

netherxvoid

Posted
Posted
On 7/8/2019 at 11:26 AM, netherxvoid said:

Standard scheduled for grading on 6/7 and nothing since, upon time of receiving these books turnaround was 15. Today is day 20 not to mention the almost 2 weeks it took to log them in.

Standard moved to QC today at day 23, fingers crossed for a shipment next week. Not feeling like ill see my other standard sub from 6/18 anytime soon.

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Bird

Bird

Posted
Posted
10 minutes ago, Phish&Comics said:

Economy:

  • Delivered to CGC: 4/17
  • SFG: 4/25
  • Grading / Quality Control: 7/8
  • Finalized/Shipped: 7/11

Thanks for the updates. I have 10 Economy sfg on 4/29 so they should be a week or so now! 3 Planet Comics (late ones) in there, I want them back!!!

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Sqeggs

Sqeggs

Posted
Posted

I haven't sent in a walkthrough in more than a year. Makes me wonder how that works now given it seems to be taking them a week or more just to open the box after they've received it. I suppose you need to contact them and give them a head's up that the package is on its way. hm

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Sqeggs

Sqeggs

Posted
Posted
32 minutes ago, szav said:

I’m not quite there yet, have always had good interactions before and CGC has been great about accommodating my label update requests, but this sort of ‘we’re the only show in town’ level of customer service could well open the door back up for the other guys.

I'm not there either given how I feel burned by the overgrading the other guys engaged in when they opened. I do notice that they are now promising snappy TATs, perhaps sensing a market opening. 

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Sqeggs

Sqeggs

Posted
Posted
27 minutes ago, szav said:

Yeah but you looked.... that’s the first step in “crossing over”...

Actually, I'm on their e-mail list so I get their ads and offers. 

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LOC Collectibles

LOC Collectibles

Posted
Posted
8 hours ago, johnenock said:

Received. They just charged my card, so am assuming things will get moving shortly. Not mad at them or anything, just confused why I paid for a couple day turnaround and it is taking so much more time. Only reason I did the walkthrough service is because it is a high dollar book and I get nervous when it sits around in limbo.

This is my concerns. I'm not as worried about when something gets back to me as long as it gets back safely. They've got a 5 figure book of mine that they didn't even know where it was at in the process between CCS and CGC for over a month. That's not what I want to hear.

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spreads

spreads

Posted
Posted
22 hours ago, szav said:

I’m not quite there yet, have always had good interactions before and CGC has been great about accommodating my label update requests, but this sort of ‘we’re the only show in town’ level of customer service could well open the door back up for the other guys.

Sadly I don't think CBCS will ever be a true competitor to CGC; like a fisher with its claws and nails done into the ground CGC is just too entrenched in the comic grading world. 

I hear you on the customer service responses, the responses are quick but usually not helpful at all and poor from a customer service standpoint.  I don't know if that's better than just being ignored.  haha

 

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Mattk3447

Mattk3447

Posted
Posted

Sorry if this has been asked and answered already. This is my first time sending in a submission in almost two years. I sent in 25 moderns for a quick press and fast track pre screen. My books were received on 6/1. Will the status change once the quick press starts? Or will the status change when the books are transferred to cgc for grading?

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Jbhermosillo

Jbhermosillo

Posted
Posted
3 hours ago, fatlab123 said:

Hi the Orange County one? If so yes over a month ago

Yes!  Damn, I drop off some comics to get them signed, pressed and graded since I couldn’t stay for the event.  Still haven’t heard anything from Torpedo Comics.  Should I be worried?

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I like pie

I like pie

Posted
Posted
7 hours ago, Mattk3447 said:

Sorry if this has been asked and answered already. This is my first time sending in a submission in almost two years. I sent in 25 moderns for a quick press and fast track pre screen. My books were received on 6/1. Will the status change once the quick press starts? Or will the status change when the books are transferred to cgc for grading?

The status won't change until the pressing is done and CGC receives books.

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fatlab123

fatlab123

Posted
Posted
4 hours ago, Jbhermosillo said:

Yes!  Damn, I drop off some comics to get them signed, pressed and graded since I couldn’t stay for the event.  Still haven’t heard anything from Torpedo Comics.  Should I be worried?

No Pressing takes longer ..I didn’t have anything pressed ...

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dustin.moffitt85

dustin.moffitt85

Posted
Posted

I just sent in my first submission ever; economy fast track and it's looking like it'll be just a bit longer. Just wanted to share for an added point of reference for anyone else who is new to submissions like myself. Collecting CGC and raw books for decades, but first time sending them in myself.

  • Delivered:06/09
  • SFG:06/15

I called just to see if they were backlogged as I am going out of town for business for a couple of weeks and the TAT had them coming back around the middle of this trip. The lady I spoke with almost chuckled when she said "oh yes.. we are definitely behind" and "hope for the very end of the month".  She was very honest, and helpful. I'm OK with a little delay, as long as they give us all fair grades and keep their standards up (ref grading and customer service) I can be patient, and continue to send them books for years to come.

 

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