Joshua33 Posted January 3, 2022 Share Posted January 3, 2022 I'm on the Dec. 12th train. Called last Friday... got the whole "check is in the mail" number. MAR1979 and Point Five 2 Link to comment Share on other sites More sharing options...
Artboy99 Posted January 3, 2022 Author Share Posted January 3, 2022 On 1/3/2022 at 11:34 AM, Joshua33 said: I'm on the Dec. 12th train. Called last Friday... got the whole "check is in the mail" number. you have a long wait since I am on the Nov 21st train. :P Link to comment Share on other sites More sharing options...
Joshua33 Posted January 3, 2022 Share Posted January 3, 2022 On 1/3/2022 at 10:42 AM, Artboy99 said: you have a long wait since I am on the Nov 21st train. :P Oddly enough, I bought a book from that auction, too, and received it within 10 days. Artboy99 1 Link to comment Share on other sites More sharing options...
Artboy99 Posted January 3, 2022 Author Share Posted January 3, 2022 On 1/3/2022 at 11:44 AM, Joshua33 said: Oddly enough, I bought a book from that auction, too, and received it within 10 days. That was my expectation, I have since learned otherwise. Link to comment Share on other sites More sharing options...
Point Five Posted January 3, 2022 Share Posted January 3, 2022 On 1/3/2022 at 10:05 AM, KingOfRulers said: Of all the auction houses that feature comic books and comic art, Heritage by far charges the highest amount of fees. Even so, its service is the worst among all the auction houses. Normally, I'd assume you'd "get what you pay for", however, that ain't the case with Heritage as you pay the most for the lowest quality service. That's interesting. With the exception of the past month, I'd really disagree with that. I've found HA's service to be excellent, their grading solid, and their shipping prompt, and I've been buying from them since 2007. Better on all fronts than ComicConnect or ComicLink, in my experience. Joshua33 and buttock 2 Link to comment Share on other sites More sharing options...
ThothAmon Posted January 3, 2022 Share Posted January 3, 2022 I blame the Promise collection. jimjum12, Joshua33, Larryw7 and 1 other 2 2 Link to comment Share on other sites More sharing options...
Artboy99 Posted January 3, 2022 Author Share Posted January 3, 2022 On 1/3/2022 at 11:46 AM, Point Five said: That's so interesting. With the exception of the past month, I'd really disagree with that. I've found HA's service to be excellent, their grading solid, and their shipping prompt, and I've been buying from them since 2009. Better on all fronts than ComicConnect or ComicLink, in my experience. I tend to agree with this, with exception of this recent experience far better than Comicconnect. Never had any issues with Comiclink. Point Five, Joshua33, thehumantorch and 1 other 4 Link to comment Share on other sites More sharing options...
Point Five Posted January 3, 2022 Share Posted January 3, 2022 On 1/3/2022 at 1:48 PM, ThothAmon said: I blame the Promise collection. I dub HA's current inventory the Promise-To-Ship Collection. MAR1979, Joshua33, BlowUpTheMoon and 1 other 4 Link to comment Share on other sites More sharing options...
Popular Post Artboy99 Posted January 3, 2022 Author Popular Post Share Posted January 3, 2022 (edited) Ah now i see what happened... Their shipper quit, took off his uniform and threw it into the stack of boxes. Edited January 3, 2022 by Artboy99 Mmehdy, KCOComics, ttfitz and 11 others 3 10 1 Link to comment Share on other sites More sharing options...
thehumantorch Posted January 3, 2022 Share Posted January 3, 2022 On 1/2/2022 at 11:24 PM, Buzzetta said: Heh... around ten years ago I won something considered high value from Heritage and tagged Voldemort in the post asking how long it takes for heritage to ship since it seemed like it was taking an awfully long time. Heritage and Steve were none too happy but Steve did make sure that my item was sent next day. You’d think Steve and heritage would appreciate honest feedback. That’s how you learn what you can improve on and polish your business model. Of course if they’ve aware of the problem and don’t care…. Joshua33 and Buzzetta 2 Link to comment Share on other sites More sharing options...
MAR1979 Posted January 3, 2022 Share Posted January 3, 2022 (edited) On 1/3/2022 at 1:22 PM, wombat said: Record volume should equal record profits. Maybe hire a few people in the shipping department. Its almost insulting the way they lay it out. I recall more than once them halting during live streaming auctions to smugly publicly congratulate themselves for reaching different multi-million dollar milestones. To those upset by their miserly tactics and abusive buyer/customer treatment - spend your money elsewhere, you may very well feel better about yourselves Edited January 3, 2022 by MAR1979 Artboy99 1 Link to comment Share on other sites More sharing options...
Shrevvy Posted January 3, 2022 Share Posted January 3, 2022 This thread made me check my Heritage account. I won some books in the Dec 5/6 weekly auction. Paid on 12/7. They have still not shipped. With the holidays, I didn't realize they were so far behind. I've already won a few items in this week's auction. Maybe I should pay them in six weeks? MAR1979, Artboy99 and Joshua33 3 Link to comment Share on other sites More sharing options...
comicstock Posted January 3, 2022 Share Posted January 3, 2022 This thread made me check my Heritage account. I won some books in the Dec 5/6 weekly auction. Paid on 12/7. They have still not shipped. With the holidays, I didn't realize they were so far behind. I've already won a few items in this week's auction. Maybe I should pay them in six weeks? Call them asap and bundle the books you just won to the old orders. Tell them you want to save on shipping. They've done it for me a few times. Point Five and Joshua33 2 Link to comment Share on other sites More sharing options...
Point Five Posted January 4, 2022 Share Posted January 4, 2022 On 1/3/2022 at 5:29 PM, comicstock said: This thread made me check my Heritage account. I won some books in the Dec 5/6 weekly auction. Paid on 12/7. They have still not shipped. With the holidays, I didn't realize they were so far behind. I've already won a few items in this week's auction. Maybe I should pay them in six weeks? Call them asap and bundle the books you just won to the old orders. Tell them you want to save on shipping. They've done it for me a few times. I called HA this morning to ask about combining a new order with my old one, and while I spent a loooong time on hold, the service rep couldn't have been any nicer once I got through. He told me that the December order was already packed and processed and couldn't be combined, but applied a shipping discount to my new order anyhow. A small but very welcome gesture. ttfitz 1 Link to comment Share on other sites More sharing options...
KingOfRulers Posted January 4, 2022 Share Posted January 4, 2022 On 1/4/2022 at 11:18 AM, Point Five said: I called HA this morning to ask about combining a new order with my old one, and while I spent a loooong time on hold, the service rep couldn't have been any nicer once I got through. He told me that the December order was already packed and processed and couldn't be combined, but applied a shipping discount to my new order anyhow. A small but very welcome gesture. I won 3 books in the most recent Signature auction (in November) and 1 book in the following Sunday/Monday weekly auction, which took place 1 day following the Signature auction. Therefore, it was a total of two invoices. I sent a single check payment for all 4 books, including the full shipping for the two invoices. Both invoices in the envelope, with one big, fat check for everything. Heritage mailed me the 1 book from the Sunday/Monday auction. Still no books from the Signature Auction. Why wouldn't they put all the books in the same box? Link to comment Share on other sites More sharing options...
Point Five Posted January 4, 2022 Share Posted January 4, 2022 On 1/4/2022 at 1:05 PM, KingOfRulers said: I won 3 books in the most recent Signature auction (in November) and 1 book in the following Sunday/Monday weekly auction, which took place 1 day following the Signature auction. Therefore, it was a total of two invoices. I sent a single check payment for all 4 books, including the full shipping for the two invoices. Both invoices in the envelope, with one big, fat check for everything. Heritage mailed me the 1 book from the Sunday/Monday auction. Still no books from the Signature Auction. Why wouldn't they put all the books in the same box? You might be the only one in this thread complaining about *getting* a book. Right though, I totally hear you. It's annoying, but not that surprising, as it seems like it must be a vast bureaucracy over there compared to other operations, handling stuff on a much larger scale than the average online comic book operation. You've paid for both orders at the same time, but it's quite possible there are different groups/departments doing the fulfillment for the weekly vs the Signature auctions. Link to comment Share on other sites More sharing options...
1webslinger Posted January 4, 2022 Share Posted January 4, 2022 I’m still waiting for comic link to cash the check of mine they received December 11th , so far the funds haven’t been taken out of my account Link to comment Share on other sites More sharing options...
Point Five Posted January 4, 2022 Share Posted January 4, 2022 On 1/4/2022 at 4:09 PM, 1webslinger said: I’m still waiting for comic link to cash the check of mine they received December 11th , so far the funds haven’t been taken out of my account Yikes, that's bizarre. I'd definitely reach out to them sooner than later. Link to comment Share on other sites More sharing options...
Artboy99 Posted January 4, 2022 Author Share Posted January 4, 2022 On 1/4/2022 at 11:05 AM, KingOfRulers said: I won 3 books in the most recent Signature auction (in November) and 1 book in the following Sunday/Monday weekly auction, which took place 1 day following the Signature auction. Therefore, it was a total of two invoices. I sent a single check payment for all 4 books, including the full shipping for the two invoices. Both invoices in the envelope, with one big, fat check for everything. Heritage mailed me the 1 book from the Sunday/Monday auction. Still no books from the Signature Auction. Why wouldn't they put all the books in the same box? I had something similar happen to me. Check the physical locations the auctions occurred in. I bought a book from one auction, then another from a different auction and discovered they won't ship items together if the auctions were in different cities. In my case one purchase was from the Sunday auction in New York, the second item from the Dallas signature auction. 2 different physical auction locations. Point Five 1 Link to comment Share on other sites More sharing options...
Artboy99 Posted January 8, 2022 Author Share Posted January 8, 2022 (edited) I am sure it is automated, but getting these emails every single day about Heritage Auctions continues to annoy me because the only email I currently care about is to see that my book has shipped. Today I got 3 emails about future auctions that will no doubt fill the shipping room with thousands of additional products to be shipped!! Bidding Ends Soon: No Reserve Sunday-Monday Jan. 9-10 Comics Auction Curator's Picks from the January 13 - 16 Comics & Comic Art Auction Bidding Now Open: February 3 Mark "The Fifth Turtle" Freedman Auction All I want is my book from the Nov 21st auction. Immediately after receiving the invoice I called Heritage to discuss the shipping option and chose overnight Fedex. Now I wonder why did I choose that more expensive shipping option if it is going to be MONTHS to get the book. Edited January 8, 2022 by Artboy99 ttfitz, Point Five and Artifiction 3 Link to comment Share on other sites More sharing options...
