Any idea what's going on with the turnaround times? 1 1

[NuM_Brrr_WoN]

I have an order I sent like 6 weeks ago now that still showing as Received, seems like the past month or two that grading and turnaround times have gotten really long. Previous orders over the past few years have only taken like 2 weeks or less until they were returned which I really like from CGC, but now it seems that the orders are taking really long with no movement. I have a second order that was just marked as Received and am planning on sending in a third order soon within the next week. Are there currently issues with the slowdown and could we expect a return to faster turnaround times soon, or are the times expected to increase even more?

[NickiO CS]

Hello @NuM_Brrr_WoN, 

Thank you for reaching out to us. We are experiencing a larger than projected volume of submissions which has contributed to the increased turnaround time. We are working to put resources in place to handle this increased volume and hope to reduce turnaround times soon, but I cannot project when we will return to the shorter times we were seeing about 2+ months ago. 

We appreciate your patience and we are working to complete all submissions as quickly as possible. 

If you have any other questions, please let us know. 

[critt]

I see that you are hiring coin and paper money graders. Do you have any plans to hire more card graders?

[cyclonus11]

On 10/29/2023 at 5:43 PM, critt said:

I see that you are hiring coin and paper money graders. Do you have any plans to hire more card graders?

I saw an ad for sports card graders on FB...

Edited October 30, 2023 by cyclonus11