Look, it is sad. But it is also sad when I PMd Rich the day after I received the book, pointed out what I found, he READ the PM, and didn't respond.
In Rich's mind, he may have thought it was just a common defect. But then when I called CGC Monday and sent a note to Rich what Gemma stated, that is when I received a response back via PM.
Let's not confuse that fact as Rich stating we had steady communications is a confusion on his part. Seeing a seller read a note like that and never got back within the day sends the wrong signals.
Dude...seriously??? What if he was reading the PM and all of a sudden the phone rang and there is a family emergency? What's he supposed to do PM you back before rushing to the hospital?
Rich ISN'T Wal Mart, he's one guy trying to sell a few books. The fact that he has a Wal Mart type return policy by accepting a slab back and offering a refund is above and beyond already, you jumped the gun, admit it and apologize.
Jim