re: price increase
I get it. Their profit margin has been going down ... most likely due to the massive amounts of MEs being submitted. So instead of investing in their lousy QC department (thereby vastly reducing the ME submissions), they just raise their prices instead. So, we still get a lousy QC (which has been lousy for YEARS) to go along with higher prices - and it's kind of obvious that they're going to drastically reduce what falls into the category of an ME (heck, they already started with this 14 day BS). Instead of just...wait for it...FIXING THE DANG PROBLEM, they keep the status quo but charge more for it.
The price increase would've been so much easier to swallow if it was to offset the cost of improving their QC department. But seriously, given these guys' track record, is anyone surprised by this, yet another, bad decision?