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Newton rings!
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235 posts in this topic

20 hours ago, Bumble Kitty said:

I received a batch of books...with Newton rings.  I didn't pay for the "rings", so I guess they were thrown in for free. :jokealert:

Here are the worst three books:

 

MyLoveSto 4 front.jpg

MySecretStor 26 front.jpg

Love At Fir 6 front.jpg

Bummer!

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Just received my answer from CGC:

"There are Newton Rings present in all of our encapsulated books, these are considered normal and acceptable. Reholder service is available, however there is no guarantee that reholdering will eliminate or diminish the presence of Newton Rings."

I don't know what I find more disturbing, the admission that all CGC slabs have Newton Rings or the fact they consider them normal and acceptable. Acceptable to the company perhaps, but certainly not to their customers.

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37 minutes ago, Black_Adam said:

Just received my answer from CGC:

"There are Newton Rings present in all of our encapsulated books, these are considered normal and acceptable. Reholder service is available, however there is no guarantee that reholdering will eliminate or diminish the presence of Newton Rings."

I don't know what I find more disturbing, the admission that all CGC slabs have Newton Rings or the fact they consider them normal and acceptable. Acceptable to the company perhaps, but certainly not to their customers.

That’s really discouraging. Were you asking about the rings in general, or were you bringing some of these poor recent examples to their attention?

 

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Sounds like they are ok with their customers books being visually unappealing as long as people keep paying for the crappy product. Many years ago I was having some windows on my truck tinted and the guy kept screwing it up, leaving noticeable bubbles, and tried to give me almost the same excuse. He wasn’t in business very much longer as he had other competitors.

Edited by fett
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3 minutes ago, Point Five said:

That’s really discouraging. Were you asking about the rings in general, or were you bringing some of these poor recent examples to their attention?

 

It was a specific request re: my own ASM 50. An image was attached to the e-mail. This is what they consider "normal and acceptable":

2095233189_ASM50.thumb.jpg.a4d4b2e816626

 

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From the website: "CGC is careful to make certain that the comics it certifies are not only accurately graded, but attractively presented as well."

Who considers a sea of newton rings across the face of a comic attractive? rantrant

Edited by Black_Adam
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10 minutes ago, Point Five said:

Oh my.  :(

It's doubly frustrating for me because, while every one of my slabs invariably ends up in a longbox, this is the one comic I had signed and graded with the specific intent of being able to display it. :frustrated:

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1 hour ago, Sqeggs said:

CGC did reach out to me about this yesterday, but I haven't yet connected with them. 

I'm hopeful you will get a better response than I did. I know a name like mine barely makes a ripple in the CGC pond but I think they'll take notice when the big fish start circling! :jaws:

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I bought a slabbed Adam Hughes cover which had rings (when they first introduced the newest slabs), and CGC reslabbed for me at no expense to myself.  That was when the problem first became evident.  It's just a hassle that I want to avoid dealing with, and I don't really like CGC having to pay for all these resubs when it seems to be a manufacturing problem.  CGC should be refunded by the slab manufacturer (or whomever designed these new cases).  However, it does reflect poorly on CGC.

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