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Newton rings!
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235 posts in this topic

27 minutes ago, Sqeggs said:

Here's another awful example.  Looks really, really bad in hand.

I've been hearing rumblings of people holding off on submissions or, shall we say, contemplating another option because of this problem. 

2018-07-12-0001_zpsoxely5sr.JPG

Does this have the thicker or thinner holder?

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29 minutes ago, Sqeggs said:

Here's another awful example.  Looks really, really bad in hand.

I've been hearing rumblings of people holding off on submissions or, shall we say, contemplating another option because of this problem. 

2018-07-12-0001_zpsoxely5sr.JPG

I would not be happy :cry:

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46 minutes ago, Mr. Lady Luck said:
1 hour ago, Sqeggs said:

Here's another awful example.  Looks really, really bad in hand.

I've been hearing rumblings of people holding off on submissions or, shall we say, contemplating another option because of this problem. 

2018-07-12-0001_zpsoxely5sr.JPG

Does this have the thicker or thinner holder?

Thinner

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9 minutes ago, comicdonna said:

I heard thicker was better.

We talking about what I think we're talking about ... Bacon?  I am contemplating turning some of my more Newtony slabs into a solar array that will power my treadmill.  It is a shame that for all of CGC's best efforts a large portion of recently slabbed books look less than ideal.

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Just now, ThothAmon said:

We talking about what I think we're talking about ... Bacon?  I am contemplating turning some of my more Newtony slabs into a solar array that will power my treadmill.  It is a shame that for all of CGC's best efforts a large portion of recently slabbed books look less than ideal.

You would think after 17 years in business their product would be getting better - not worse. :makepoint:

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I would put money on this:

Just now, ThothAmon said:

We talking about what I think we're talking about ... Bacon?  I am contemplating turning some of my more Newtony slabs into a solar array that will power my treadmill.  It is a shame that for all of CGC's best efforts a large portion of recently slabbed books look less than ideal.

I am certain that it has nothing to do with "effort" and is simply that they bought a HUGE order of the cases and / or inner wells that cause this effect and they are going to continue to encapsulate books KNOWING this issue persists because of the financial commitment made.

Not every slab they send out like this is returned. ( they should be )

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12 hours ago, Artboy99 said:

I would put money on this:

I am certain that it has nothing to do with "effort" and is simply that they bought a HUGE order of the cases and / or inner wells that cause this effect and they are going to continue to encapsulate books KNOWING this issue persists because of the financial commitment made.

Not every slab they send out like this is returned. ( they should be )

If the problem is indeed materials, CGC may be willing to cut their losses to fix the problem. It would be a lot cheaper than all the time, energy and resources needed to reholder all these books - not to mention the potential loss of business.

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14 hours ago, path4play said:

I received a response, and a response to my response to that response.  I'll simply call both responses unapologetic.

 

 

 

 

I can somewhat understand that there may not be anything they can (or are willing to) do about this problem, but to be “unapologetic” about a valid customer concern is disappointing.

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I was planning on sending a small batch to be graded, but I think I'll hold off until they've resolved this problem. I just purchased a recently slabbed book online, and the rings look worse in hand than they did in the scan. The relative reflectivity makes it look as if someone spilled oil on the inner sleeve. Very unappealing. I don't see how this doesn't hurt business if they don't fix it soon. 

Edited by rjpb
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4 hours ago, Mr. Lady Luck said:

If the problem is indeed materials, CGC may be willing to cut their losses to fix the problem. It would be a lot cheaper than all the time, energy and resources needed to reholder all these books - not to mention the potential loss of business.

They may be banking on most people just accepting it and not asking for reholders.  The fixation with the numerical grade sometimes distracts people from actually scrutinizing the book itself.  And, of course, if the cs reps are told to hold the line and make it difficult for people to send books back in, then many people may just shrug it off.

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23 minutes ago, Get Marwood & I said:

I agree. Every day the problem is ignored is a day that further undermines the public's perception of their motives and integrity as a grading company. Comics are a visual medium and newton rings destroy the visual aspect of the encapsulated book. No serious player would tolerate such a problem. They should be falling over themselves to solve this problem. 

Does anyone in life do the right thing anymore? 

as I said earlier it must be that they don't want to change the encapsulation materials they are currently using that cause the newton rings and only change it upon the request of the customer that returns it.

My reason why?

I believe they tested the new cases/ inner well and were very happy with the result and ordered millions of them in bulk ( bulk purchases save cost ). Then certain combinations of books + inner well + case result in newton rings. They *must* be aware of the problem as enough of these have been returned to be re-encapsulated, and know the solution but they continue to send out newton ring books because they want to go through the large inventory purchase of materials. I can't come up with any other reason as to why they continue to send books out that have newton rings other than cost/ money.

For the record, my opinion is they shouldn't send out a single book that has the effect.

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1 hour ago, szavisca said:

If they can’t/won’t even get the presentation aspect of their cases right, it doesn’t exactly inspire confidence in the preservation and tamper proofing aspects of the product they’re selling.

Hope they address and fix this soon cause I’m jumping on the not subbing anything right now bandwagon too.  Will also be avoiding buying anything slabbed recently.

+1.

Although I might just submit a few moderns because now I feel like I wasted money on my membership.  Moderns are all about the grade number anyway.

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