wombat Posted November 19, 2021 Share Posted November 19, 2021 (edited) CGC remains fully focused on maintaining the quality and integrity of our services I'm thinking people were hoping for an improvement in quality, not to maintain the garbage we are seeing on a daily basis. I need to stop reading that announcement. Edited November 19, 2021 by wombat ADAMANTIUM 1 Link to comment Share on other sites More sharing options...
ADAMANTIUM Posted November 19, 2021 Share Posted November 19, 2021 I said they compared it to the weeks tat, not they're promising it only, promising while comparing So its Link to comment Share on other sites More sharing options...
ADAMANTIUM Posted November 19, 2021 Share Posted November 19, 2021 That's also what I meant by the gift that keeps on giving On 11/18/2021 at 9:05 PM, wombat said: CGC remains fully focused on maintaining the quality and integrity of our services I'm thinking people were hoping for an improvement in quality, not to maintain the garbage we are seeing on a daily basis. I need to stop reading that announcement. Link to comment Share on other sites More sharing options...
Iceman399 Posted November 19, 2021 Share Posted November 19, 2021 Heck I'd even settle for a Greggy signing...however he has to sign in baby blue. greggy 1 Link to comment Share on other sites More sharing options...
Math Teacher Posted November 19, 2021 Share Posted November 19, 2021 On 11/18/2021 at 8:46 PM, Randall Ries said: Right side of the mouth giveth, the left side taketh away. Know who also isn't "the cream of the crop"? The customers in any retail setting. I couldn't agree more. I could never work in a retail setting; a very large percentage of customers are just too rude and disrespectful. But then, I work in a high school, where the clientele are pretty much the same. toro 1 Link to comment Share on other sites More sharing options...
Math Teacher Posted November 19, 2021 Share Posted November 19, 2021 Just out of curiosity, how does CGC store books once they have opened the box? We keep talking about quality control and books being damaged. Is it possible they have become damaged when opened or in storage, rather than during encapsulation? Link to comment Share on other sites More sharing options...
ADAMANTIUM Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 3:18 PM, Math Teacher said: Just out of curiosity, how does CGC store books once they have opened the box? We keep talking about quality control and books being damaged. Is it possible they have become damaged when opened or in storage, rather than during encapsulation? I believe it is a vault or safe type thing. I assume once they get to the graders, they're raw so the grader can grade I would wonder if a stack feel off there or etc. Just because they cant stay in a bag and board the whole time. I'm sure while they're in the vault there are some precautions though. It only needs to be tangible with the grader. Then you have different sizes if they use the same materials before slabbing etc I'm not up to date on all of it, but the vault or safe is where they're kept before grading. Link to comment Share on other sites More sharing options...
Gaard Posted November 19, 2021 Share Posted November 19, 2021 Has to be a pretty big vault. Link to comment Share on other sites More sharing options...
wombat Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 5:06 PM, Gaard said: Has to be a pretty big vault. ADAMANTIUM and MAR1979 1 1 Link to comment Share on other sites More sharing options...
Randall Ries Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 4:08 PM, Math Teacher said: I couldn't agree more. I could never work in a retail setting; a very large percentage of customers are just too rude and disrespectful. But then, I work in a high school, where the clientele are pretty much the same. I couldn't work in a high school. I'd be slapping them around too much. Cop an attitude? OK! THIS is the difference between Facebook and real life! <WHACK!!!> Math Teacher 1 Link to comment Share on other sites More sharing options...
Randall Ries Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 4:37 PM, ADAMANTIUM said: I believe it is a vault or safe type thing. I assume once they get to the graders, they're raw so the grader can grade I would wonder if a stack feel off there or etc. Just because they cant stay in a bag and board the whole time. I'm sure while they're in the vault there are some precautions though. It only needs to be tangible with the grader. Then you have different sizes if they use the same materials before slabbing etc I'm not up to date on all of it, but the vault or safe is where they're kept before grading. Here's what I think. I think all that stuff (mail) is piled on pallets. When A group of books needs to be dealt with, they stack a bunch of unopened boxes on a handcart. Or have a stack of unopened boxes on a concrete floor and someone tries to skid a handcart under them, causing those dents and damages we see. My best guess. They aren't being treated like eggs. Not a chance I would get any books graded unless I was right there. I'm a big boy. I can figure out a fair grade and if it becomes sell time, I can give and take with a potential buyer. All I really need to know is the book is complete and how to spot resto. Black lights are cheap. Link to comment Share on other sites More sharing options...
toro Posted November 19, 2021 Author Share Posted November 19, 2021 Current backlog at CGC jimjum12, ADAMANTIUM, MAR1979 and 1 other 1 2 1 Link to comment Share on other sites More sharing options...
ADAMANTIUM Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 4:06 PM, Gaard said: Has to be a pretty big vault. Lol I've always thought it odd too, yet that is the "wording" cgc uses Link to comment Share on other sites More sharing options...
ADAMANTIUM Posted November 19, 2021 Share Posted November 19, 2021 (edited) On 11/19/2021 at 4:23 PM, Randall Ries said: Here's what I think. I think all that stuff (mail) is piled on pallets. When A group of books needs to be dealt with, they stack a bunch of unopened boxes on a handcart. Or have a stack of unopened boxes on a concrete floor and someone tries to skid a handcart under them, causing those dents and damages we see. My best guess. They aren't being treated like eggs. Not a chance I would get any books graded unless I was right there. I'm a big boy. I can figure out a fair grade and if it becomes sell time, I can give and take with a potential buyer. All I really need to know is the book is complete and how to spot resto. Black lights are cheap. You paint a clearer picture, each sub IS probably in a box. I disagree that its unopened because they open submission all the time and then they just sit. They probably open what we send them, then place those in there own sensible box to be orderly and neat or whatever. Those are probably labeled and put in fifo according to tier and etc. You still could be right about pallets and the other ... Edited November 19, 2021 by ADAMANTIUM Link to comment Share on other sites More sharing options...
toro Posted November 19, 2021 Author Share Posted November 19, 2021 (edited) They are using the Iron Mountain Vault. https://www.ironmountain.com/resources/data-sheets-and-brochures/t/the-iron-mountain-underground-rock-solid Edited November 19, 2021 by toro Link to comment Share on other sites More sharing options...
Randall Ries Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 5:32 PM, ADAMANTIUM said: You paint a clearer picture, each sub IS probably in a box. I disagree that its unopened because they open submission all the time and then they just sit. They probably open what we send them, then place those in there own sensible box to be orderly and neat or whatever. Those are probably labeled and put in fifo according to tier and etc. You still could be right about pallets and the other ... I was merely thinking they must get a ton of mail all at once. It has to be transported from Point A to B somehow. The handcart on a loading dock is my best guess. Perhaps the lion's share of damage is happening before it even gets in the building. USPS shows up, unloads their truck, it gets stacked. Brain Dead shows up with a hand cart and starts scooping. I'd love to be hired as a customer advocate and shadow the process for a month. Then, do an expose. ADAMANTIUM 1 Link to comment Share on other sites More sharing options...
Gaard Posted November 19, 2021 Share Posted November 19, 2021 If CGC ever gave tours, I'd be first in line. Randall Ries and ADAMANTIUM 2 Link to comment Share on other sites More sharing options...
Randall Ries Posted November 19, 2021 Share Posted November 19, 2021 On 11/19/2021 at 5:44 PM, Gaard said: If CGC ever gave tours, I'd be first in line. I kinda wonder if there are ex-employees here on the boards. If there are, they are awfully quiet. Link to comment Share on other sites More sharing options...
dupont2005 Posted November 19, 2021 Share Posted November 19, 2021 Now that they’ve opened all the packages what are the odds it becomes a cluster of lost, missing, damaged, and mixed up orders? I’d hate to have six figures worth of belongings there Randall Ries 1 Link to comment Share on other sites More sharing options...
Popular Post MAR1979 Posted November 19, 2021 Popular Post Share Posted November 19, 2021 (edited) On 11/16/2021 at 10:38 AM, oakman29 said: How? Shortage of employees, because people would rather get free money than work? Possible. Otherwise I don't see any way that the pandemic would have an effect on people sending in comic books. Seriously where can I get my paws on this alleged "free money" ! On 11/19/2021 at 4:18 PM, Math Teacher said: Just out of curiosity, how does CGC store books once they have opened the box? We keep talking about quality control and books being damaged. Is it possible they have become damaged when opened or in storage, rather than during encapsulation? One you know how the sausage is made you can't un-know Edited November 19, 2021 by MAR1979 The Lions Den, Larryw7, oakman29 and 2 others 2 1 2 Link to comment Share on other sites More sharing options...
