Contributors to the slow turn around times at CGC 7 7

[1950's war comics]

i wish people would just stop submitting modern drek which is clogging up the TAT's

[kav]

On 3/4/2022 at 7:31 AM, mattn792 said:

Why do people bother to keep proposing this?  Let's put aside the fact that no business with any sense that is swimming in customers is going to take measures to drastically reduce their customer base, even temporarily.

Instead, look at the financial aspect -- CGC gets paid UP FRONT.  So those book that are waiting 9+ months to be graded?  CGC has your money while your books sit and wait; you basically gave them an interest free loan until services are finally rendered.  That's grading, handling, shipping, and pressing fees (if applicable), sitting in the CGC bank account.

Estimated TATs are available right here -- CGC Services & Fees | CGC (cgccomics.com)

And yet the submission deluge continues, unabated.

"Walkthrough" is at 10 days.  Yes, walkthrough is at 10 days.  Any book with declared FMV over $3000 falls into this tier.  And the comic market went mental over the past 18 months, so $3000 isn't exactly a high bar to cross any longer.  

It all equals fat $tack$, and no one would voluntarily muck that up.

My solution-you pay up front and CGC has to refund some amount for each month over 2 months.  
Change requires motivation.

[NewWorldOrder]

On 3/4/2022 at 4:57 PM, Sweet Lou 14 said:

 

I was told by the very nice CGC person that the bottleneck is not lack of human graders but lack of equipment -- specifically, the pressing equipment and the encapsulation equipment (what they call the "sonic sealers").

Now, if that's the case then I have to say it's a bit unforgivable.  They're making so much money, they should be able to afford the capital investment to increase their capacity.

Now there we have reasonable logic.  I agree. 

Edited March 5, 2022 by NewWorldOrder

[kav]

On 3/4/2022 at 6:38 PM, NewWorldOrder said:

On 3/4/2022 at 4:57 PM, Sweet Lou 14 said:

 

I was told by the very nice CGC person that the bottleneck is not lack of human graders but lack of equipment -- specifically, the pressing equipment and the encapsulation equipment (what they call the "sonic sealers").

Now, if that's the case then I have to say it's a bit unforgivable.  They're making so much money, they should be able to afford the capital investment to increase their capacity.

Now there we have reasonable logic.  I agree. 

wow I thought it was lack of personnel which is kind of out of a company's hands-if no one wants a job you cant force em.
This however is a bit mind boggling.

[toro]

I contacted CGC-UK to see if I could submit there.  They said I could but that the custom fees would be to expensive.  What I didn't know was that they are just an office.  They ship the books to FL and back and the TATS on those are just 45 days.  Why even have an office in the UK if the grading gets done here?  Insane.

[Lightning55]

On 3/4/2022 at 10:27 PM, toro said:

Why even have an office in the UK if the grading gets done here?

Just guessing, but having an office in the UK will allow UK customers to send to the UK office with no complications, just normal in-country shipping.  No special packaging, no customs fees, no VAT thing.  Then the submissions would be grouped and forwarded by the UK office (with complications) to FL and back.

I think this is how the "other guys" work their Canadian submissions.

[eastriver400]

Imagine the morale there during this surge.  How many of these employees are going to become super villains? This is the super villain origin story of “the Presser” … or “Mr. 9.6”.. …. the “Foxing-Thing”  … the “Staple-Popper”

 

Sorry. If I don’t laugh, I will cry. 

[kav]

On 3/4/2022 at 7:27 PM, toro said:

I contacted CGC-UK to see if I could submit there.  They said I could but that the custom fees would be to expensive.  What I didn't know was that they are just an office.  They ship the books to FL and back and the TATS on those are just 45 days.  Why even have an office in the UK if the grading gets done here?  Insane.

Why do the brits get shorter TATs?  

[mattn792]

On 3/4/2022 at 10:11 PM, kav said:

Why do the brits get shorter TATs?  

That’s half of a euphemism right there.

[Cat]

On 3/5/2022 at 2:11 PM, kav said:

Why do the brits get shorter TATs?  

It's a sympathy situation. Have you seen them? 

[Poka]

On 3/4/2022 at 5:42 AM, Colin Nash said:

I have seen and heard a lot about the slow turn around times at CGC and for many of us, its not how things used to be.

CGC clearly have too much work post Covid and taking on more people in such a specialised and customer sensitive business can't be easy. I would however, say that there are certain people out there who don't help the situation at all by sending in 20, 30, 50, comics at a time and then, complain about the quality of service and grades they get.

Just browse Youtube and you will see them sitting next to huge piles of their newly returned submissions.

eg. Comic Book Investments

      Mint Hunter Comics

If you scale this up across the market, no wonder it takes so long for CGC to process the submissions. People such as these, are hogging the process and clogging the CGC system to the detrement of other users.

My answer to them is, be more responsible and stop submitting 100's of comics to CGC. You just might bring about a better and quicker service for everyone ?

Don't think submitters of 25-50 books are the reason. More like the 3-5 signing events CGC is announcing every week and which get grading priority

TAT on economy is now 11 months

Edited March 5, 2022 by Poka
just because

[Poka]

On 3/5/2022 at 12:11 PM, kav said:

Why do the brits get shorter TATs?  

they do need a compensation for being brits! 

[500Club]

On 3/4/2022 at 5:57 PM, Sweet Lou 14 said:

I was told by the very nice CGC person that the bottleneck is not lack of human graders but lack of equipment -- specifically, the pressing equipment and the encapsulation equipment (what they call the "sonic sealers").

Now, if that's the case then I have to say it's a bit unforgivable.  They're making so much money, they should be able to afford the capital investment to increase their capacity.

Blackstone is a leading investment business.  I’m sure it’s obvious to them that a fixed cost capital upgrade will result in a higher revenue stream.  It makes me wonder if they are having supply chain woes trying to get the equipment.

[alexanderjk]

On 3/4/2022 at 10:26 PM, Poka said:

Don't think submitters of 25-50 books are the reason. More like the 3-5 signing events CGC is announcing every week and which get grading priority

TAT on economy is now 11 months

People submitting 50-100 modern books at a time, every month, are absolutely one of the reasons why TAT are so long. 

[Sweet Lou 14]

On 3/5/2022 at 1:37 AM, 500Club said:

Blackstone is a leading investment business.  I’m sure it’s obvious to them that a fixed cost capital upgrade will result in a higher revenue stream.  It makes me wonder if they are having supply chain woes trying to get the equipment.

Thought the exact same thing and should have probably said so in my previous post.

[Sweet Lou 14]

On 3/5/2022 at 1:50 AM, alexanderjk said:

People submitting 50-100 modern books at a time, every month, are absolutely one of the reasons why TAT are so long. 

It would be a very interesting experiment if CGC considered creating two separate "queues" for books before a certain date and books after that date.

I wouldn't want to be the one to propose what date should be the cutoff though!

[shadroch]

On 3/4/2022 at 8:11 PM, kav said:

wow I thought it was lack of personnel which is kind of out of a company's hands-if no one wants a job you cant force em.
This however is a bit mind boggling.

In Florida, I think you can contract out with the local department of corrections.

[mysterymachine]

On 3/4/2022 at 4:57 PM, Sweet Lou 14 said:

I was told by the very nice CGC person that the bottleneck is not lack of human graders but lack of equipment -- specifically, the pressing equipment and the encapsulation equipment (what they call the "sonic sealers").

The monies for this year were procured for hiring more staff. I would expect that new machinery will be looked into after seeing the latest fiscal report and budgeting is procured for their next fiscal year.

[Sweet Lou 14]

On 3/5/2022 at 12:08 PM, mysterymachine said:

The monies for this year were procured for hiring more staff. I would expect that new machinery will be looked into after seeing the latest fiscal report and budgeting is procured for their next fiscal year.

They should have allocated the monies to walking and chewing gum at the same time.

[mysterymachine]

On 3/5/2022 at 9:43 AM, Sweet Lou 14 said:

They should have allocated the monies to walking and chewing gum at the same time.

Well maybe they will invest in that and hold off on the machinery until 2024.