Problem With Creating Submission for Mechanical Error - Issue with Inbound Shipping Information 8 8

[CGC Mike]

On 5/13/2023 at 4:31 PM, gstasky said:

I am currently experiencing this issue. None of the solutions mentioned in this thread worked, and my zip code is only 5 digits. 

The ME I am trying to submit is nearing the 14 days, so I would appreciate any help!

 

On 5/13/2023 at 5:14 PM, Skippeydoo said:

I did a signature series entry and it worked fine. Then tried to do a mechanical error right after and got this error. I was instructed by the Signature Series team to send it back cause two of the three books I got in an order had December or 2023 as the signature dates. Was hoping to get it to FedEx this weekend. Guess that’s not happening now.

@MattM CS Can you assist these 2 people?

[MattM CS]

Hello @gstasky and @Skippeydoo,

Please try this again. Our Submission Form was down for some time over the weekend but it is now back up. Let me know if the issue continues. 

[Skippeydoo]

On 5/15/2023 at 7:33 AM, MattM CS said:

Hello @gstasky and @Skippeydoo,

Please try this again. Our Submission Form was down for some time over the weekend but it is now back up. Let me know if the issue continues. 

I was able to get it to go thru last night. Thanks for the help Matt and Mike!

[Moranimal]

I am having this issue as well. Could you please review the ME order in my cart on my account? Thank you

[Ishiki]

I am having this issue too.

[MattM CS]

On 5/27/2023 at 6:47 PM, Ishiki said:

I am having this issue too.

Hello,

Please try this again today. 

[Sweet Lou 14]

Hi folks,

I'm having this issue this afternoon and would appreciate any help CGC can provide.  Thanks!

-- Lou

[Vern The Comic Dude]

Odd since there's now a 14-day window the submission page for errors has stopped working. This really sucks and is a shameful business practice. 

Edited June 24, 2023 by Vern The Comic Dude

[Gaard]

C'mon CGC, this has been going on for months. This thread alone was started last October. Are you guys really trying to fix this? (We don't really need an answer. We already know what it is.)