Slabs are Separating by Themselves 2 2

[TegrityComics]

@CGC Mike Hi Mike, Someone suggested that I reach out to you about these 2 slabs that had been in the same order of only 2 slabs.

I received them back in December 2022 and checked them when received and they appeared fine. I put them in a storage box with 15 other books and they sat there until the other day when I went to sort them into different storage boxes and noticed that they are separating. I was told that since it is past 14 days, they are no longer eligible for ME.

I do know that CGC has changed their position on ME's recently, and understand not excepting cracks, chips and other physical damages but these are clearly defective.

Please let me know if there is any way you can help,

Thanks,

[CGC Mike]

Hi

I will try.  Unfortunately, I can't make any promises.

Mike

[TegrityComics]

Much Appreciated 👍

[CGC Mike]

@TegrityComics  We are going to fix these as a ME.  PM me your  mailing address, and current e-mail address, and I will send you a prepaid shipping label.

Edit:  Please include the submission number

[lostboys]

Is it possible to get a ME with any slab like this?

 

Ive sent 2 slabs back to sellers on Ebay recently because the slabs were not secured all around.

If I knew a ME was possible, I may have went that route because I really wanted to keep those books. 

[Yorick]

Those slabs look like they were never sealed.  In the wrong hands, some scammer could really take advantage of someone...

[thehumantorch]

On 5/16/2023 at 6:58 AM, CGC Mike said:

@TegrityComics  We are going to fix these as a ME.  PM me your  mailing address, and current e-mail address, and I will send you a prepaid shipping label.

Edit:  Please include the submission number

Mike, I want to thank you for advocating for collectors who raise issues and for giving a large company like CGC a very human face.  CGC hired the right guy and I hope they appreciate your worth.

[CGC Mike]

On 5/16/2023 at 10:40 AM, lostboys said:

Is it possible to get a ME with any slab like this?

Anything over the 14 day window of receiving back from CGC would have to be on a case by case basis.  I would guess yes, but would have to ask my superiors.  

[CGC Mike]

On 5/16/2023 at 12:14 PM, thehumantorch said:

Mike, I want to thank you for advocating for collectors who raise issues and for giving a large company like CGC a very human face.  CGC hired the right guy and I hope they appreciate your worth.

Thanks for the kind words, Dave.  

[JollyComics]

@TegrityComics  I knew the problem would be solved until now.   I am happy you didn't use the super glue that would be disqualified for ME submission.  You made a smart move to make a post here.  It worked out well.

[TegrityComics]

Big Thank you to Mike for intervening on my behalf and helping me out. 

I would also like to thank the chat community for the help and guidance with this issue.

Edited May 16, 2023 by TegrityComics

[Gaard]

On 5/15/2023 at 8:03 PM, TegrityComics said:

received them back in December 2022 and checked them when received and they appeared fine. I put them in a storage box with 15 other books and they sat there until the other day when I went to sort them into different storage boxes and noticed that they are separating.

What would cause this?

[JollyComics]

After this issue is solved,  see the recent post in FB:

https://www.facebook.com/CGCcomics

[lostboys]

On 5/16/2023 at 4:32 PM, Gaard said:

What would cause this?

Im assuming he didnt stack the slabs 15 high.

That probably could do it.

Extreme cold...maybe?

[TegrityComics]

On 5/17/2023 at 8:24 AM, lostboys said:

Im assuming he didnt stack the slabs 15 high.

That probably could do it.

Extreme cold...maybe?

I originally put then back into the shipping box from CGC after checking them out. I actually really looked closely at these books because they had been the first-time using CCS pressing service. FYI, pressing was fantastic and I was totally impressed with results. I gave the books the total white glove treatment while handling them. (Literally) They showed no signs of coming apart. A week later I put them into those BCW black plastic boxes, Christmas Gift from the Wife. (Very Supportive). They sat in the box for about 5 months in the middle with other slabbed books and as soon as I picked them up you can tell something was definitely wrong. Also, my books are stored in Climent controlled environments so extreme Hot or Cold could only have occur in transit. 

[lostboys]

 

Gremlins?

[Topnotchman]

On 5/16/2023 at 3:32 PM, Gaard said:

What would cause this?

Most likely it was not correctly heat sealed and has been that way since encapsulation. 

[Sauce Dog]

Hmm, this might be why the last two slabs (recently graded) I've cracked open, the sealing felt very 'incomplete'  and were VERY easy for me to open; I managed to do so without any cracks or damage (I could potentially reseal the slabs easily enough if I so desired and was a jerk)

[thehumantorch]

On 5/18/2023 at 12:44 PM, Sauce Dog said:

Hmm, this might be why the last two slabs (recently graded) I've cracked open, the sealing felt very 'incomplete'  and were VERY easy for me to open; I managed to do so without any cracks or damage (I could potentially reseal the slabs easily enough if I so desired and was a jerk)

  is this a new problem?

[Sauce Dog]

On 5/19/2023 at 12:24 AM, thehumantorch said:

  is this a new problem?

Honestly, I'm pretty sure this has always been a small issue, but only now gets much more attention due to the news of people trying to sell counterfeit books that have been resealed. At least I know I'm scrutinizing the slabs I get back far more closely as a result of this and the overall slump in QA I read about.