CGCRyan

On 9/29/2022 at 11:14 PM, connorhula said:

Glad ya'll are safe. My grandmother is in Naples and luckily her younger neighbor took care of her and her husband.

I am extremely new to the collecting hobby, and just about crapped my pants when an order I made of about 10 slabs on eBay weren't pulling up... now that I remembered there is a natural disaster going on I am sure that answers that.

@connorhula It looks like the Verify Certification is working now if you want to search the cards again.

I haven't been able to get into our system today to check any submissions because of our servers being down due to Hurricane Ian. We apologize for the inconvenience and hope to have them restored as soon as possible.

Certified Collectibles Group will be closing its Sarasota headquarters, including the CSG offices, today at 12:00pm EST to give our employees additional time to prepare their homes and families for Hurricane Ian. Our offices will be closed on Wednesday, September 28 and will remain closed until it is safe for our employees to return to work. Click the link for more info and updates as it pertains to Hurricane Ian. https://csg.click/ian

Certified Collectibles Group will be closing its Sarasota headquarters, including the CSG offices, today at 12:00pm EST to give our employees additional time to prepare their homes and families for Hurricane Ian. Our offices will be closed on Wednesday, September 28 and will remain closed until it is safe for our employees to return to work. Click the link for more info and updates as it pertains to Hurricane Ian. https://csg.click/ian

On 9/19/2022 at 9:20 AM, Leiataua Dr. Jon said:

The cards were never added as "shipped" in the CSG system. 

I sent a message to Customer Service to look into this for you.

On 9/10/2022 at 6:12 PM, theronmong said:

Having problems finding cards in the system for submission for example a trae young rated rookie is not in drop down optic donruss cpmes up. cant find vintage either. he;lp

Good Morning,

If you are not finding a card you can click "I can't find my card" in the dropdown (see first attachment). From there a pop-up form will appear and you can type in the card info and add it to your submission.

On 9/2/2022 at 9:30 AM, Balzer said:

Thank you!

@BalzerThank you for sending me your submission info. I will look into this and let you know what I find out.

On 9/2/2022 at 8:55 AM, Maribeth 1694433772said:

Hi Balzer, 

I can address the slot request question.  I see 5 slot requests from you dated August 10th and we are currently working on requests from the 9th.  Your slots should be added later today and we apologize for the delay in adding these.  We have an overwhelming number of requests and have added a new team member to help work through the backlog.  You may add any additional slot requests to our queue through Request new slot in the set type the card would be eligible.

@CGCRyan would you please respond to the Pop Report issue?

Thank you.

MB

@Maribeth 1694433772Sent the customer a private message this morning. I am looking into the Pop Report issue.

There have been talks of grading non-sports cards, but no definitive timetable has been given at this time.

On 8/13/2022 at 5:33 PM, Deafpower72 said:

Hello,

I am new to this.  I noticed that their Bulk rate it said 50-cards minimum.  Does that mean have to send exact 50 cards or any numbers of cards as long as it stays within 50-card minimum?  Thanks!

Thank you for joining us here and for reaching out to us. For Bulk service, you are required to have at least 50 cards in your submission, but you may have as many as you would like above the 50-card minimum threshold. 

On 8/7/2022 at 4:31 PM, Alvin Autry said:

Is it possible to drop cards off without mailing?

CSG accepts submissions from CSG Collector members through the mail or at select shows only. CSG Collector members are not able to drop off cards at our office. CSG Authorized Dealers and Group Submitters may drop off their cards at our office if they make an appointment.

With a new podcast, the expert sports card grading service is poised to change the collectors content landscape.

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Six Nike Air Jordans — one from each of Michael Jordan's championship-clinching games — will be on display to the public this week for the first time since the G.O.A.T. last walked off the court. From the highest peaks of Jordan’s legendary career, the six sneakers in the Dynasty Collection™ are the most important group of game-worn sneakers ever assembled.

Certified Sports Guaranty® (CSG®), a leading third-party sports card grading company, was entrusted to certify the authenticity and provenance of the sneakers in the Dynasty Collection. All six sneakers will now be showcased by CSG in a once-in-a-lifetime exhibit at the National Sports Collectors Convention in Atlantic City, New Jersey, taking place July 27-31, 2022.

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Here are some examples of CSG graded printing plates. The label reflects the card number of the printed card from each set. The Ja Morant one reflects the card number from the 2019-20 National Treasure as it is a printing plate for his Personalized card from that set.

CSG is celebrating 1 million cards graded by giving away a Tom Brady rookie card. Just enter your email to win!

No purchase necessary. Open to legal residents of the US, UK and Canada (excluding Quebec), 18 years of age and older. Sweepstakes ends August 15, 2022. Restrictions apply. For Official Rules, click here. For the CSG Privacy Policy, click here. Void where prohibited. *Card value is an estimate and is not guaranteed.

CSG is celebrating 1 million cards graded by giving away a Tom Brady rookie card. Just enter your email to win!

No purchase necessary. Open to legal residents of the US, UK and Canada (excluding Quebec), 18 years of age and older. Sweepstakes ends August 15, 2022. Restrictions apply. For Official Rules, click here. For the CSG Privacy Policy, click here. Void where prohibited. *Card value is an estimate and is not guaranteed.

On 7/12/2022 at 8:23 AM, SlickWilly246 said:

Many companies have a number of cards that must be sent in before they will grade any cards. Before I upgrade my subscription, I only have two Trevor Lawrence signed rookie cards I'd like to get graded. Will CSG grade just two cards??

Yes. There is no minimum number that you must submit with the exception of our Bulk service level which requires a minimum of 50 cards. All other service levels do not have a minimum.

This is visible to all customers. This allows customers to update their payment methods if need be.  It is not mandatory. 

@Talon0102 Bulk submissions require a minimum of 50 cards and each card can't have a declared value over $250.  Bulk service is currently $12 per card, but will increase to $15 per card after July 5th. You also need to have an active CSG membership to submit cards or you can through one of our authorized group submitters.

On 6/7/2022 at 1:51 AM, Ryan King said:

If the card that I am submitting to get graded has a manufacturers autograph and is already guaranteed by the manufacturer, do I have to pay for the autograph to get certified when submitting to get graded?

 

Yes, all manufacturer autos (pack-pulled) must have the auto graded. CSG does not grade in-person autographs.

After June 30, the ReHolder service fee will go back to the regular $10 per card rate.

On 5/12/2022 at 2:31 PM, northkorea said:

Couldn't they use a better centered card to represent perfect?

I hope they got rid of the subs for the final version. It still sounds moronically redundant to have subs on a perfect grade.

The four 10 sub-grades are on the back.

The perfect holder meets the perfect label!

Certified Sports Guaranty® (CSG®) is thrilled to unveil an all-new label reserved exclusively for the best of the best — the CSG Perfect 10. The bold, foil-embossed label features an eye-catching lustrous gold “Perfect 10” that distinguishes the high-caliber cards that have earned the coveted grade. At last, the perfect holder meets the perfect label.

LEARN MORE

The perfect holder meets the perfect label!

Certified Sports Guaranty® (CSG®) is thrilled to unveil an all-new label reserved exclusively for the best of the best — the CSG Perfect 10. The bold, foil-embossed label features an eye-catching lustrous gold “Perfect 10” that distinguishes the high-caliber cards that have earned the coveted grade. At last, the perfect holder meets the perfect label.

LEARN MORE