I recently sold a book on eBay and the tracking shows it was delivered yesterday. The buyer has opened a case against me and basically said that while he doesn't blame me, he wants it on record with eBay. My first inclination is to just give a full refund as I would prefer to believe that the buyer isn't up to any shenanigans. Technically I don't have to give him a refund since it shows that it was delivered, but I know how I would feel if I were the buyer and I hate it when a seller tells me " sorry, not my fault".
Just curious how others would handle this situation.