Jennifer F.

Good morning, Thank you for your message. Unfortunately, CGC cannot advise you on the value of a book. CGC is a grading company only. We do not appraise or assign value to the books submitted to us for grading. You could check online to see what similar books are selling for to get an idea or you could take the book to a comic dealer and have it appraised. You can find a listing of authorized CGC dealers on our website here: Dealer Listing | CGC (cgccomics.com) Thank you!

Good morning, Thank you for your message. If you have a book in your possession that you believe has an error on the label, you can call or email our customer service department and they can send you the necessary instructions and pre-paid shipping label to send that back for a correction. You can reach us at 877-662-6642 or by email at submissions@cgccomics.com. Thank you!

Good morning, Thank you for your message. CGC will be attending that show and will be accepting submissions but we will not be doing onsite grading at this event. Any submissions received at the show will be sent back to our office for grading. Events | CGC (cgccomics.com) Thank you!

Good morning, Thank you for your message. The shipping method you select on your online form is the return shipping method. This is how we will send your books back once completed. We do not send shipping labels for you to submit your books. Customers will have to pay for shipping both ways. You can send your books to us using any shipping method you prefer. Thank you!

Good morning, Thank you for your message. Unfortunately, the $150 membership credits do not carry over from year to year. The credit will expire when your membership does. If you renew at the Premium or Elite levels, however, you would receive a new $150 credit for the new membership year. Thank you!

Hi Chris, Thank you for your message. Sure, a money order would be fine! Thanks!

As long as your order was received before your membership expired, the old credit would still be applied. You can check with customer service to make sure that previous credit is still on your account if you do not think it was applied. You can reach us at 877-662-6642 or by email at submissions@cgccomics.com. Thank you!

Good morning, Thank you for your message. Unfortunately, we could not encapsulate anything that would have pieces that would come off inside the holder. We could not include any separate pieces of the cover inside the slab so if you do send the book in, I would not include any pieces that are not attached. Thank you!

Hi, you won't see the $150 credit on your packing slip as the online form is not a live form. You are not charged anything until your order is received here in the office. The $150 credit is linked to your internal Collector's Society account and that credit will be deducted from your grading fees automatically when your order is received and the paperwork sent to accounting. If you see your charges have gone through and you feel the credit was not applied, please let us know and we can double check that with accounting. Thank you!

Good morning, Thank you for your message. The turnaround times are determined by the tier and service you selected and not by your membership level. The only way to ensure a faster turnaround time would be to select a higher tier that has a faster time. You can find all of the current turnaround times on our website here: CGC Services & Fees | CGC (cgccomics.com) Thank you!

Good morning, Thank you for your message. Unfortunately we can't do a grade screening for just one book. The grade pre-screen has a minimum of 25 books to qualify. You can send in your book for a regular regrade and our graders can re-examine it but there is no guarantee that the grade would change and regular grading fees would apply in that case. You would just submit the book as you would any raw book for grading. You can keep it in the CGC holder and we can crack it out here on our end. If you have any other questions, please let us know. Thank you!

Good morning, thank you for your message. Yes, that label is still an active label. You can find all of our current labels here: CGC's Custom Label Series | CGC (cgccomics.com) If it doesn't populate on your online form for some reason, you can hand write the label and label number you want on your packing slip. Thank you!

Hello, if you do not think your credit was properly applied, please contact our office and we can check that for you. You can reach us at 877-662-6642 or by email at submissions@cgccomics.com. Thank you!

Hello, I believe this book is a magazine size. Did you select magazine or comic on the first page of your order? Try selecting magazine and see if that comes up for you. Thanks!

Hi Greg, Thank you for your email. No, unfortunately, there is no guarantee that your book would grade the same with CGC. We do not have a grade crossover service for comics so there is the possibility that the grade could change. Signatures verified with another company would not receive the CGC signature series. The only way to receive a CGC signature series label is for an authorized CGC witness to witness the actual signing or if it comes directly from the artist with the appropriate creator agreement form. If you have any other questions, please let us know. Thank you!

Hello, thank you for your message. The Chris Claremont signing just happened a few days ago so the order is still in process. Once it is signed it then goes to CCS for pressing and then over to CGC for grading. It will be approximately 8 weeks until that is completed. Thank you!

Good morning, Thank you for your message. Yes, as long as your order was received in our office before your membership expired then you will still receive the $150 credit even if the submission is not completed until after the expiration date. Once you see the payment go through, if you don't believe your credit was applied, you can reach us at 877-662-6642 or by email at submissions@cgccomics.com and we can check with our accounting department for you Thank you!

Hi Jeffrey, Thank you for your message. No, it wouldn't cause it to be rejected or delayed. You can use a window bag with a large cut out like this (see below). But if you put it in a regular bag that would be fine too. Thank you!

Good morning, Thank you for your message. The pressing is done after the signing. You will see your order logged in prior to it being signed but that doesn't mean they have started the pressing process. In this case, your order was just logged into our system on 4-22 and is now waiting to be signed. Once it is signed then it will go in for pressing and then grading. Thank you!

Hello, thank you for your message. The maximum size we can accommodate would be: 11-1/2” tall 8-7/8” wide 1/2” thick Thank you!

Good morning, Thank you for your message. Unfortunately, it doesn't look like we will be attending that show. You can find a list of all the upcoming events we will be attending here: Events | CGC (cgccomics.com) However, there will most likely be a CGC authorized facilitator that can provide witnesses for you and submit the books to us on your behalf. You can find a listing of facilitators here: https://www.cgccomics.com/signature-series/facilitators/ You can also check our Signature Room chat board to find out which facilitators might be attending the show. You can access that here: The Signature Room - CGC Comic Book Collectors Chat Boards (cgccomics.com) Thank you!

Good morning, Thank you for your message. I don't know about this specific book but I do see in our Census that we have graded some Eerie books in the past. We should be able to as long as it fits within the dimensions of our holder. The maximum size we can accommodate would be: 11-1/2” tall 8-7/8” wide 1/2” thick If you have any other questions, please let us know. Thank you!

Good morning, Thank you for your message. The $150 membership credit will automatically be applied to your grading fees once your order is received. You won't see the credit showing on your packing slip because that is not a live system and it is not charging you anything when you fill out the form. You won't be charged until we receive it here in the office and the package is opened. At that time, accounting will first deduct off the grading fees and then charge you the difference. If you have any other questions, please let us know. Thank you!

Hi, I just sent you a message with the submission number info. Thank you!

Hello, thank you for your message. I'm sorry to hear you are having an issue. I personally haven't seen any requests come in from our UK office so I'm not sure who they were reaching out to but your best bet for an update is to contact our main customer service department directly for any status updates. You can reach us at 877-662-6642 or by email at submissions@cgccomics.com. I am showing your order is here and is line for grading. Right now, the Magazine Modern tier is running about 225 business days. CGC Services & Fees | CGC (cgccomics.com) Magazines and magazine sized books do have a much longer turnaround time than regular comics. It will be quite some time yet until this invoice is completed. You can always check the status online and you will see that change as it moves into the next stages of grading. If you have any questions, please let us know. Thank you!