An eBay customer service representative told me once that if I buy a raw book off of eBay then send it to say CGC and they detect undisclosed restoration, then by me sending the book away to CGC, undisclosed resto or not, I've lost my chance to return the book because for all eBay knows, the person I sent it to restored it (or it could've been damaged while out of my possession, etc.). In this case, the book was sent away and on top of that, removed from the PGX holder, so unless the seller wants to make things right on his own, I just can't see eBay or PayPal ever siding with the OP. I've had similar nightmares with PGX books too; one of those things you have to experience firsthand before you learn your lesson it seems.