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workingdog

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Posts posted by workingdog

    Submission Tracking Down?

    in Comics General

    Posted · Edited by workingdog

    On 3/15/2023 at 7:15 PM, CGC Mike said:

    I have sent several e-mails to web help.  They are fully aware of the problem.  Hopefully, it will be resolved soon.

    Thank you, Mike! (thumbsu    PC/Laptop, a-ok.  Phone, zilch.

    Current turn around times

    in Ask CGC

    Posted

    On 3/9/2023 at 8:28 AM, workingdog said:

    Hi @KaileeS CS -

    May I ask about package deliveries?  I had a USPS package delivered to your doorstep this past Tuesday but as of this morning when I enter the tracking number into the Confirm Package Delivery tool it tells me it either hasn't been delivered or not scanned in by staff.  :-(    If it will help I can send you the tracking number via DM.

    Thank you!

    Never mind.  It just showed up as scanned  :bigsmile:

    Current turn around times

    in Ask CGC

    Posted

    On 3/9/2023 at 8:16 AM, KaileeS CS said:

    Hello @glockwookie, thank you for contacting CGC. Yes, the turnaround around times are up to date. Kindly keep in mind that all times shown are estimates. I have sent you an email in relation to the status of your order.

    Please let us know if you have any additional questions.

    Hi @KaileeS CS -

    May I ask about package deliveries?  I had a USPS package delivered to your doorstep this past Tuesday but as of this morning when I enter the tracking number into the Confirm Package Delivery tool it tells me it either hasn't been delivered or not scanned in by staff.  :-(    If it will help I can send you the tracking number via DM.

    Thank you!

    Is The Census Broken?

    in Ask CGC

    Posted

    Dear Ask CGC,

    Recently I purchased a Batman 131 Second Printing from a seller on eBay (Cert #4206054006).  The indicia date is 4/23.  However when I go into the census, which was updated today, 3/7/23, there is no line item for Batman 131 4/23.  Please see attached pic.

    Furthermore, I am able to to find the book using the Cert Lookup Tool.  It was graded on 2/20/23, indicia date 4/23, but if you look towards the bottom, it says Total Graded by CGC: None Available.  How can this be?  Again, please see additional screen shot.

    I don't know if populating the census is an automated process because if it is then something's broken.  If it's a manual process, then someone's broken.

    Please advise.

    Thank you.

    Census As of 3-7-23 For Batman 131.jpg

    Cert Lookup Tool Results.jpg

    Submission 4211469

    in Ask CGC

    Posted

    Dear Ask CGC,

    I sent in the above 4 book MFT submission and it hit Submission Tracking, 2/28.  Line items 3 & 4  in submission tracking do not match up with what I recorded on the packing slip.  As you will see in the attached packing slip, line items 3 & 4 should have a date of 4/23 and both copies are second printings.  On Submission Tracking, line items 3 & 4 are dated 3/23 and no mention of a Second Printing in the book title.  I brought this to the attention of Matt via DM on 2/28.  He was to notify the grading team and assured me line items 3 & 4 would be corrected once it reached the grading stage.  At the time, submission status was SFG.  However, as of today, the status has changed to G/E/I and line items 3 & 4 are still not correct.

    I've attached screen shots of the packing slip, submission tracking and a clip of what it even says on the lower right corner on the cover of the book.

    Please advise - thank you!

    4211469 Packing Slip s.jpg

    4211469 Submission Tracking.jpg

    Batman 131 Second Printing Fabok Sketch.jpg

    Petition on Change.org to allow comics to be shipped Media Mail

    in Comics General

    Posted · Edited by workingdog
    I used a naughty word

    On 2/4/2023 at 2:07 PM, Number 6 said:

    Again, a person can be the most awesome, bomb-proof comic book packer of all time…and all that careful packing gets undone when a postal employee decides to inspect their package. 

    I try and avoid sellers who use Media Mail like the plague.  If a seller offers an Expedited Shipping/Priority Mail option, I will always use it.

    Several years ago, I purchased a slab and it was sent to me via Media Mail (no signature confirmation).  On the day the package was to arrive, the postal carrier gave me an orange slip and said I had to go to the post office and pick it up.  I asked him why and he told me that was all he was allowed to say.  So I trucked on down to the post office and the manager comes out.  He explains to me that because the package was sent Media Mail, it was open to inspection.  And it was.  What did they find?  The seller used Express Mail materials as packing for my purchase.  And if I wanted my package, I would have to pay an extra $46 dollars in postage because of the Express Mail rubbish.

    Boy, did I rip that seller a new one.  Fortunately, the seller was cool about it and refunded me for the extra postage I had to pay.

    CGC still taking several days to open submissions?

    in Comics General

    Posted

    On 2/2/2023 at 11:49 AM, CGC Mike said:

    I am sorry to hear this.  I will be attending a Mechanical Error meeting during my next visit to CGC.  I will most likely speak and address customers concerns that I have seen posted here on the forum.

    Hi Mike,

    Is there going to be a meeting on Reholder TAT's?  I offer this submission to illustrate (today is 2/2/23):

    image.thumb.png.46bb3607dc479ccd6f71008a4117d1c9.png

    Thank you!

    Mechanical error turnaround time

    in Comics General

    Posted

    On 1/19/2023 at 10:37 AM, F For Fake said:

    So, FedEx attempted delivery today, and I am pretty much never at home when FedEx comes, so I assumed I'd be able to redirect delivery to my local FedEx location. BUT, it won't let me do that, saying that the shipper won't allow it. So...what do I do? I know that there was a hubbub when CGC announced they were exclusively switching to FedEx, but I haven't subbed anything for a couple of years, so I didn't realize that also meant that they wouldn't even let you redirect the books.

    I have no idea what I'm going to do at this point. I will surely miss their delivery tomorrow, so that means I'll have to sit by the door all day Saturday. I really, truly hate FedEx. I had a ComicLink shipment right before xmas, and while they let me hold one package at a Walgreens, they wouldn't release the other one for some reason. So, I had to sit and wait, and on the third day, I watched out the window as the FedEx truck pulled up to my house...opened the door...then shut the door and took off. Didn't even pretend to attempt delivery. And this happens ALL OF THE TIME. So, I ran out on the porch and when he turned around I flagged him down. Again...I hate FedEx.

    So...does anyone know, do I have any options here, or do I just have to pray that FedEx actually tries to deliver the package while I'm there waiting for it? 

    FFF, you're going to love this.  I had a ME FedEx shipment that was scheduled to arrive today.  Going about my day when all of a sudden I get an e-mail that my FedEx shipment was delivered and signed for.  I quickly looked outside and no package.  I went back to the e-mail and saw where the driver delivered it to ... the Auto Body shop down the street.  I immediately called FedEx and they got in touch with the driver.  Ten minutes later, a FedEx driver pulls up, gets out and asks about my missing package.  I told him where he delivered it to (he himself didn't know).  He left and several minutes later delivered my package.  Fortunately, no one opened it and no harm to contents inside.