Yeahiwasder4dat

Their only opportunity was to get ahead of the game seeing what happened to the other companies before they even got in the game. Being reactive instead of proactive has put them in the same position as everyone else. The initial advantage they had going in has dwindled. They may not be as backlogged yet but unless that start making some decisions asap on how they will curb the flood I see them ending up with a mess show on their hands by months end.

I'm aware, I have a bulk at 12/11. Yes, they will make it to them someday but I suppose I'm wondering how long it will take if they can only make it through a few orders a day. I'm considering the submissions I just sent off. If the backlog on bulk and econ continue to grow due to the influx of cards I'm not sure what the actual out the door time will be for the ones going out now. 111 may be 200, or depending on new hires and the second building it may go down. Just wish I had information so I can make an informed decision on where I want to send them, or if I even want to send them in at all. Some insight into their game plan would help a lot. I'm one of those people that likes numbers 😂 especially when I'll have spent a decent amount of money by years end on it.

I'm assuming if they make it through let's say 2k cards a day, they are receiving 2k+ in Standard and above a day so the bulk and economy are just something they can't get to. They make far more money off the other tiers so they focus on those. I'm just wondering how they'll ever make to them if people keep sending in cards.

Normally it doesn't increase by 5 days. It'll jump by 15-30 in one go so I'm not sure that it would be an exaggeration.

It'll bid to your max for you.

What's the plan for actually catching up? Obviously a new building, but that doesn't do much short term until it's completed and staffed. Have submissions slowed down? Have they leveled off? How many submissions are completed in a given day? Any numbers you have that would instill faith in backlog coming down? What will be done going forward to combat this? Don't think most of us would blame staff, as they can only do the best they can. Realistically though when the time increases by 250-300% that's not something any of us can plan around on our side as the consumer. The only people that can potentially control the backlog is you guys. I suppose if everyone stopped submissions for a week, or greatly reduced the volume being sent in voluntarily we as the consumer could affect it but that's not something that would happen. If any of this comes off as sarcastic or otherwise that isn't my intention. I'm simply seeking answers. It's near impossible to act accordingly based of numbers that constantly change. Personally my preference would be to have everything graded by CGC/CSG as I like the cases, and the customer support has had good response times. As someone that does this where 80%+ of my submission is to be sold and the rest goes to collection it has more to do with money than anything. Waiting is fine when being charged at time of grading, but for those that sent subs late last year that's become an interest free loan to you guys on the sub fees along with the value of the cards that have been tied up for an extended period. While I can understand that you guys can potentially get X subs in one day that balloon times what is the long term plan to eliminate this issue in the future. What's the plan to get back on track? Again, if any of this seems derogatory, it's not intended to be, but the more information the rest of us have the less complaining there would be. I just mailed off a sub a cards to both CGC and CSG, and I honestly don't even know when I should expect them back because of how often the times change. Having to go into it with zero expectation on ROI.

Bulk is $9 per card/less depending on membership level. Are you saying you put less than 50 cards but it's still showing bulk price? It may not let you complete submission or they may kick it to economy after they receive it.

How ironic

It'll still be 70 day turn around. The time before and at receiving doesn't count towards turnaround.

I think they've mentioned before they don't grade modern korean cards, or something along those lines.

Looks like damage was on the backside, impact point and the blowout is on the front. Just have him send it back and reslab.

I hate the art on the hidden fates shiny Zard or any other where it's more rounded like the top card(rainbow). Very unattractive imo.

That's what I'm wondering. Have a bulk from 12/11 that hasn't moved.

They do not. They only grade pokemon and Magic cards.

Yeah, I've sent him messages before, in regards CSG and some other things. He's very helpful, and seems like a pretty good dude. I'm sure he has limits, and he probably gets a million messages a day. I'd imagine he has plenty to do that pertains to his job other than reading messages from irate customers as well. Just a waiting game behind everyone else. For the most part, I try not to be derogatory or aggressive in my post. Don't call anyone out, and attempt not to go overboard. It's just my opinion on some of the decisions they seem to make from the top down. Don't seem as well thought out as they could be.

Not sure that's applicable in this scenario. They aren't doing us a favor, or giving us anything. Business is business. Some of us are trying to make money, same as CGC. Same as people ripping me on eBay if something comes up and I don't make shipping times, product arrives damaged, etc. We aren't friends, we aren't doing favors, we aren't here to circle jerk each other. I'm here to pay for a service, they're here to render service. I work almost non-stop, hardly sleep. My Fiance lost her job to her company crapping out in Co-vid. In addition to my small business I work full-time and hustle everything else on the side. I have a 4 1/2 y/o son that I do my best to provide for him and his mother. It's about money, plain and simple. Don't have time to deal with wildly_fanciful_statement like this tying up money.

I'm pretty sure they do it the same as BGS. If you look at their grading post regarding it if two lowest match, that's the grade. If you have like 10/10/10/5 then it'll get bumped one number. One number above the lowest grade is the highest they will give it for overall. If you have something like 10/8.5/8/7.5 probably end up a 8.

They also protect from gonasyphaherpalaids.

I honestly would've expected all cards to be graded under one umbrella. Also, they only have one holder. CSG rejected my Mantle even though it has a grade label because it's oversized by like a mm and won't fit... Email response said they'd have other holders available in April. So what, they want me to pay to have it done again when if I had sent it to any other company it would've had the appropriate holder. There's a few scenarios now that have left a bitter taste to me. $40 to get shafted. Seems like a cash grab. The customer service people themselves I've dealt with have been fantastic but the poor planning as a whole is frustrating. I figured they threw TCG in with CGC because of the customer base. I've never collected comics but still heard of CGC as being top in that aspect. PSA sucks wang to me and I don't care for Beckett much, I was really hoping I could use CGC/CSG as a replacement. Theyre slippin, trippin, dropping the ball and sh*tting the bed all at once though. If they can't get it together soon I'll be heading back to the same old unfortunately. I can wait however long but like most people, I don't like having my money f*cked with and that seems to be a game they like to play.

They only started cards the last half of the year. PSA was already wrecked at that point, as SGC stepped in to say, "Send us all of your stuff" and proceeded to get wrecked. I'm confused if you're referring to COVID(which already happened) or submissions(which every other grading company was already obliterated by that point). Hell, even the GMA if you want to consider it a real grading company got flooded. Doesn't take much foresight to see where that's going. That doesn't help those of us that sent subs back in December, who's money they've had going on 4 months. Could credit accounts with what's already been paid to allow other submissions. Yes, they are, but it's AFTER they already have a huge backlog. Ramping up takes a decent amount of time. So it won't help anything soon. Surely they know how many cards they get through in a day. Limit submission numbers slightly less than output to work through backlog. Then as facility ramps up, increase until input matches output. Price adjustments probably won't help a tremendous amount as the "value" of the cards continues to climb you can recoup the grading fee in the sells price. It would have to be quite an increase to cut out some of the junk. I'm new to CGC, yes. I'm not new to grading as Ive used PSA, BGS, SGC typically in their respective speciality. The rest of them were caught with their pants down by Covid. CGC didn't start until after the initial shutdowns so the excuses that would fly for others don't really apply for them. I'm not so much angry or upset as I just can't wrap my mind around what's going through their heads at a management level. There's no one and done easy fix, but just about anything is better than sending an unapologetic email that says eat sh*t no refunds we will get too it eventually.

If I knew it was going to be delayed 5 months I would either give them their money back until such time as I started on the project again, or work something out with them to try to meet them halfway. You can't always control circumstances, but you most certainly can control how you respond to them. I get the delays, what I don't get is the lack of corrective action.

I don't think having expectations for a business is problematic, regardless of unforseen things. I can't bill a remodel up front and then not perform the work for 6 months and not expect consequences regardless of what happens. If I estimate a job taking a month, and it last month and a half customer probably isn't going to sweat me. If I estimate a month and it's five, then we have some major issues. Not just with an angry customer but with my inability to properly estimate. Possibly I shouldn't be in business if I'm that ignorant as to what I'm doing, or don't take steps to correct it. I get that the businesses arent the same but the concept remains. Just because you can make more money off a higher paying client doesn't mean you stop mid project on someone to cater to someone with more money. You can do it, but sometimes it comes down to doing the right thing vs most financially profitable thing. In my mind they should've taken steps to curb the number of submissions sooner before the backlog got that far out of control. Once the other facility was up then go balls to the wall or whatever. Incredibly reactive instead of proactive. Also, you can't keep every customer happy. Some are going to have a stick up their regardless. I just attempt to have the self awareness to distinguish between when I f***ed up and the people that are impossible to please.

Generally speaking I would consider "roughly" and "close" similar language with the roughly meaning less precise. Similar to saying "Ballpark a number". The expectation isn't so much that it will be really close but still be able to give you some idea.

I often wonder who's buying some of this. You need an Abra for your set? Sure. Do you need a graded card worth under a dollar? Uhhhhhhh, no.

Like this for example.