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I got the dreaded call from CGC today...

Started by comixcroz,

309 posts in this topic

buttock

buttock

Posted
Posted
CGC sent me 2 books 3 weeks ago, of the 6 books I submitted. I figured the others got held up since they did call me to upgrade my tier on one of them. Well, after 2 weeks and no more books, I called them and gave the invoice #'s.. They said they were very glad I called because they lost all of my contact info. Phone# address, email, everything was gone. So they put the books in their safe until they could figure out what to do and then hope I called them! Pardon my speech but, What the H-E- double hockey stick!!!! Are you kidding me?! Lost ALL my contact info. That makes me very uncomfortable. They said they would mail them Friday 5-22...I should have them by Wed...We will see My fingers are crossed

 

This, along with the original poster's story, make it sound like there's a flunky in the front office.

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Mephisto

Mephisto

Posted
Posted
CGC sent me 2 books 3 weeks ago, of the 6 books I submitted. I figured the others got held up since they did call me to upgrade my tier on one of them. Well, after 2 weeks and no more books, I called them and gave the invoice #'s.. They said they were very glad I called because they lost all of my contact info. Phone# address, email, everything was gone. So they put the books in their safe until they could figure out what to do and then hope I called them! Pardon my speech but, What the H-E- double hockey stick!!!! Are you kidding me?! Lost ALL my contact info. That makes me very uncomfortable. They said they would mail them Friday 5-22...I should have them by Wed...We will see My fingers are crossed

 

This, along with the original poster's story, make it sound like there's a flunky in the front office.

 

It has gone to hell since Borock left.

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Aces

Aces

Posted
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I'm too depressed from being sex deprived to march in the streets. :(

 

Fixed.

 

I thought that's what it said in the first place! doh!lol

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Moondog

Moondog

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Posted
Me too. The last details I heard was I think its a silver age ashcan style book was sent in which was worth a bit and cgc said they could not grade it thus would be returned. The person got their graded books but the ashcan was not there. CGC must have got the book to state that they could not grade it and such. Somewhere between CGC and the person the book went missing and the person called CGC. From my understanding the issue is still unresolved and CGC offer to fix the situation was to offer only half the books value. The book itself was not owned from my understanding by the person that submitted it.

 

I will be getting more details on this soon and I know the person involved is not impressed at all.

 

But regardless if a book goes missing I would think they should get full value back and thought that was CGC defence on why they charge so much for the older tiers and stuff worth anything for insurance purposes

 

Update of my friends situation.

 

This issue is over a week and bit old for my friend and they still havn't come to a resolution. The book in question is a eerie #1 ashcan in which the client payed $400 for and is the first book that this person has submitted through a friend who has submitted many times and runs a lcs. CGC said that they don't grade this book for whatever reason yet their website says they do ashcans and I am 100% positive I have seen graded ashcans (the smaller books). Why this ashcan can't be graded I do not know and if anyone knows why please let me know since my friend and his client are also interested. The original owner of the book has contacted CGC through email in which they still have not gotten a reply. Also when I was talking to the person today my friend was given originally a tracking number for fed ex in which when they looked it up online it said that the packaged was canceled in which my friend called cgc and he was given a new tracking number when this situation originally happened. Why two tracking numbers is beyond me. From my understanding the book was listed as $100 and CGC is only willing to pay $50. I know for fact that some people are unhappy with CGC at this moment.

 

 

Mistakes happen but I feel bad for the guy this is happening to since 1. this book was like his grail and 2. it cost him $400cdn in the first place and is a big loss.

 

 

EDIT: I was just pm by message the reason why eerie #1 can not be graded is because of counterfeits. Thanks for the info it is appreciated and relayed to my friend.

 

Yeah, they didn't grade mine either...

 

 

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Moondog

Moondog

Posted
Posted
CGC sent me 2 books 3 weeks ago, of the 6 books I submitted. I figured the others got held up since they did call me to upgrade my tier on one of them. Well, after 2 weeks and no more books, I called them and gave the invoice #'s.. They said they were very glad I called because they lost all of my contact info. Phone# address, email, everything was gone. So they put the books in their safe until they could figure out what to do and then hope I called them! Pardon my speech but, What the H-E- double hockey stick!!!! Are you kidding me?! Lost ALL my contact info. That makes me very uncomfortable. They said they would mail them Friday 5-22...I should have them by Wed...We will see My fingers are crossed

 

All this happening because Steve is gone?

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whisp

whisp

Posted
Posted
Me too. The last details I heard was I think its a silver age ashcan style book was sent in which was worth a bit and cgc said they could not grade it thus would be returned. The person got their graded books but the ashcan was not there. CGC must have got the book to state that they could not grade it and such. Somewhere between CGC and the person the book went missing and the person called CGC. From my understanding the issue is still unresolved and CGC offer to fix the situation was to offer only half the books value. The book itself was not owned from my understanding by the person that submitted it.

 

I will be getting more details on this soon and I know the person involved is not impressed at all.

 

But regardless if a book goes missing I would think they should get full value back and thought that was CGC defence on why they charge so much for the older tiers and stuff worth anything for insurance purposes

 

Update of my friends situation.

 

This issue is over a week and bit old for my friend and they still havn't come to a resolution. The book in question is a eerie #1 ashcan in which the client payed $400 for and is the first book that this person has submitted through a friend who has submitted many times and runs a lcs. CGC said that they don't grade this book for whatever reason yet their website says they do ashcans and I am 100% positive I have seen graded ashcans (the smaller books). Why this ashcan can't be graded I do not know and if anyone knows why please let me know since my friend and his client are also interested. The original owner of the book has contacted CGC through email in which they still have not gotten a reply. Also when I was talking to the person today my friend was given originally a tracking number for fed ex in which when they looked it up online it said that the packaged was canceled in which my friend called cgc and he was given a new tracking number when this situation originally happened. Why two tracking numbers is beyond me. From my understanding the book was listed as $100 and CGC is only willing to pay $50. I know for fact that some people are unhappy with CGC at this moment.

 

 

Mistakes happen but I feel bad for the guy this is happening to since 1. this book was like his grail and 2. it cost him $400cdn in the first place and is a big loss.

 

 

EDIT: I was just pm by message the reason why eerie #1 can not be graded is because of counterfeits. Thanks for the info it is appreciated and relayed to my friend.

 

Yeah, they didn't grade mine either...

 

 

I find it interesting about them not grading books that could be a possible counterfeit. From one of my pms the person also questons how they will grade a cerebus but wont do the eerie #1 when from what he said that the overstreet guide specifies how to tell the difference and supposivly not that hard to do. I am not 100% sure if this is correct since I don't know much about these books.

 

However when you look at the other collecting hobbies for example stamps and coins they check for counterfeits. You would think cgc would be checking for counterfeits when they are doing restoration checks and such. I sat there thinking how easy it would be to counterfeit a modern book thats worth something, submittng it and then selling it. If they are not checking for counterfeits and they slabbed it then no one would know unless they opened the slab and somehow compared it. With the media equipment today in small labs you could easily get away with this. It makes me wonder about that aspect of graded books on moderns. In the end I thought that was the whole point of grading a book which was having a teams opinion on the grade, restoration check and you would hope checking to make sure its the real thing. You could also add to preserve the book but I have had many discussions with different people and that is a personal opinion of the individuals. I myself have been questioning that aspect when you hear that after the 7 year mark and such which is even stated by CGC you need to change the holder but if you don't the book can actually degrade faster in the slabs and that many feel that grading a book is for selling and if not to sell a mylar with a fullback will just do as well and you can always buy archival paper on the side in which I know a person that even does that for his books. Also, after buying a CGC 9.8 with SCS (shaken comic syndrome for people that dont know that acroynym) in which the book is definitely not a 9.8 anymore. Has anyone seen SCS happen to books in a mylar and fullback packaged properly?

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comixcroz

comixcroz

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Here's an update:

 

As promised I heard from CGC right away this morning. CGC sent me the scans of the books this morning. I am going to post the FF65. I called in to discuss. They haven't finalized the grades yet - they promised that would get done today. The damage isn't terrible on these - but on this book it looks to extend from the top left to the top right. I can now see the chipping comment he was talking about. There is a small "chip" or piece missing from the top Upper Left Corner Back Cover.

Front:

FF65-1.jpg

FF65Front.jpg

 

Back Scan:

FF65BC.jpg

FF65Back.jpg

 

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joeypost

joeypost

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Posted

Looks like a classic impact dent from the book either falling or being banged around during shipment. Book could have been dropped after it was taken out of the box.

 

My question to you is do all the books have the same damage? How were they prepared for shipping (were they all taped together in between cardboard, etc) or were they just placed into the box?

 

 

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comixcroz

comixcroz

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Looks like a classic impact dent from the book either falling or being banged around during shipment. Book could have been dropped after it was taken out of the box.

 

My question to you is do all the books have the same damage? How were they prepared for shipping (were they all taped together in between cardboard, etc) or were they just placed into the box?

 

 

I did the classic sandwich. Half of the books were together and taped(with packing tape after being bagged together) to the outer pieces of cardboard. So I did 2 separate sandwiches and then I packing taped the 2 together. I did this to prevent them from moving around at all. No, only 3 out of 10 were damaged. 2 of them were packaged directly in the middle of the sandwich because they were most important to me. Nick Fury 4 exhibits only a little damage to the opposite corner but has a spine split (I dont recall where in the sandwich i packaged Nick Fury 4) (shrug)

 

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comixcroz

comixcroz

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Not sure if it's been asked in this thread yet, but was it in an open topped mylar or was it bagged/boarded with the flap taped down? Books in mylar have been known to shift out during shipping.

FF65 wasn't in a mylar - poly bag and board. The FF28 was in a mylite and so was the NF4 - all taped shut at the top. I tend to remove the books from my expensive mylars before I send them in.

 

The books were not only taped to the outer cardboard but were tightly bagged together with a larger polybag.

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